Posted Apr 29, 2016
For an anniversary getaway, we were disappointed. We had to call for housekeeping right away to remove a condom. Ugh! There were not enough towels for two people. We asked and did receive them. After that first time housekeeping came, they never came back to straighten the bedroom nor pick up dirty towels. In the sitting room, the couch was extremely uncomfortable and very old. Also, the website's pictures and descriptions do not match reality.
On the positive side, loved the size of the suite and the bed was relatively comfortable. Nick and Janice were very nice. Sad to say we won't be staying there again.
Comment from Hotel Management
May 1, 2016 by Matt , Hotel Management
I am sorry your stay did not meet your expectation. This certainly does not represent who we are as a resort - we strive to deliver the best service in the valley; we fell short here. I will speak to housekeeping at once, that is unacceptable. Please accept my apologies, have a great rest of your week and come back and see us again soon