Outdoor pool, pool umbrellas, sun loungers

Reviews of Eastin Grand Hotel Saigon

5 out of 5
Eastin Grand Hotel Saigon
253 Nguyen Van Troi Street, Phu Nhuan District, Ho Chi Minh City

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 775 reviews" "
Rating 8 - Good. 256 out of 775 reviews" "
Rating 6 - Okay. 57 out of 775 reviews" "
Rating 4 - Poor. 16 out of 775 reviews" "
Rating 2 - Terrible. 12 out of 775 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Vuong, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of my favorite hotels in HCM city.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Vuong,Thank you for sharing your feedback. We are delighted you enjoyed your stay and look forward to welcoming you back on your next visit to HCMC for a longer stay!Best Regards,Leon DolleGeneral Manager

10/10 Excellent

Brock

Business traveler
Liked: Property conditions & facilities
Thank you for letting me check in early. See you in a few weeks.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Brock,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Brock

Business traveler
This is my go to Hotel in HCM.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Brock,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Grant

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 28, 2023
Dear Grant,Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

2/10 Terrible

SUNIL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life threat and feel not safe there
Not a very friendly hotel, Racist hotel, it’s not 5 star hotel it’s 1 star for sure. Most horrible and life threatening hotel ever stay run by some bad people or mafia not sure. I will never ever stay or recommend anyone stay here or even book this property
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Sunil,Thanks for your not so kind and misplaced feedback.I strongly have the impression your allegations are referring to the moment you were bringing a ‘’female guest’’ to your room without checking in and your subsequent rant as the kind request to check in your guest was not appreciated and you decided to bring your guest to your room anyway. Please be informed that all guests must be registered by law and out of safety regulations. That you allow the lady to be staying unregistered in the hotel shows irresponsible behaviour on your end.My Duty Manager and Security staff then had to come to your room and ask the lady to leave. Instead of accepting this you went on to embarrass yourself, as recorded on our CCTV.I would have been pleased to meet you and explain you our rules and regulations again. Instead you decided to leave without mentioning anything and place this feedback online.Please take your business somewhere else next time as we cannot accept your behaviour and allegations.RegardsLeon Dolle - General Manager

4/10 Poor

Hai Sing

Stayed 1 night in Dec 2023
Response from General Manager on Dec 8, 2023
Dear Hai Sing,We are deeply sorry that you are not pleased with your service and would love to learn more about your experience. Please contact us at your earliest convenience so that our team can find a way to make thing right. We appreciate you taking time to let us know you are not happy with this rating and want to make sure we deliver the quality service you deserve.Looking forward to hearing from you!Leon Dolle - General Manager

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Casey,Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

Hamed

Stayed 4 nights in Nov 2023
Response from General Manager on Dec 19, 2023
Dear Hamed,Thank you for your positive rating of our hotel.Best Regards,Leon DolleGeneral Manager

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Kim,We are delighted you enjoyed your stay and look forward to welcoming you back on your next visit to HCMC for a longer stay!Best Regards,Leon DolleGeneral Manager

8/10 Good

Hao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good overall, but the building is kind of old for a 5 star hotel. I stay a lot of 5 star hotels but this hotel is by far just 4 star hotel. Staffs are friendly and informative. It’s closed to airport and restaurants. Oh, the bathtub with shower heads all in one is too high above the floor and it’s easy to fall when exit the bathtub.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 17, 2023
Dear Hao,Thank you for choosing to stay with the Eastin Grand Saigon and appreciate you taking the time to provide us with your valuable feedback. We are glad to read that you enjoyed the services and this really emphasizes the quality of your stay with us.Our hotel is one of the first hotels established in Ho Chi Minh City and has a rich history and every effort is made to ensure our rooms are immaculately presented and maintained to a standard our valuable guests have come to expect. As you may have noticed during your stay that all floors were recently renovated, however, we take on board your comments and will continue to make the improvements. It is great to note you found the hotel, staff and service to your satisfaction.We look forward to having you stay with us in the near future.Best Regards, Leon Dolle - General Manager

8/10 Good

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on Nov 17, 2023
Dear Hao,Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer service team.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 8, 2023
Dear Henry,Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We look forward to welcoming you back to the hotel. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Maiphuong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qietness
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 8, 2023
Dear Maiphuong,Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

CHRISTINE, Praha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest & excellent services. Nice residential area with good foods within walking distance.
Stayed 3 nights in Sep 2023
Response from General Manager on Oct 2, 2023
Dear CHRISTINE,We really appreciate you taking the time to share your positive experience with us. We look forward to having you stay with us on your next visit. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Hi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first choice in Vietnam
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 8, 2023
Dear HiMany thanks for sharing your feedback and delighted you enjoyed the hotel and the service on offer.Wishing you continued safe travels and we look forward to welcoming you back soon. Best regards,Leon Dolle - General Manager

6/10 Okay

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was exactly the same every day; Facilities like pool and gym kinda old
Stayed 4 nights in Jul 2023
Response from General Manager on Aug 17, 2023
Dear Hoang,Thank you for sharing your feedback. Your comments on breakfast have been noted and our Culinary team will endeavor to improve. We look forward to having you stay with us in the near future. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Bau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on Aug 17, 2023
Dear Bau,Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of the staff. From the hostess to the front desk to the do the doorman, they all remembered my first name and always greeted me with a smile and a kind greeting. This is like visiting old friends. Thank you, Eastin.
Stayed 22 nights in Apr 2023
Response from General Manager on May 12, 2023
Dear Morris,We're grateful for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon. We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. At Eastin Grand Saigon we take great pride in being able to provide our guests with authentic and personalized service and we will certainly pass on your compliments to my team of fabulous associates. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay hotel
We had such a nice stay at this hotel
Stayed 3 nights in Apr 2023
Response from General Manager on Apr 28, 2023
Dear raney,Warm greetings from Eastin Grand Hotel Saigon.Thank you for sharing your experience during your recent stay in Saigon. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

10/10 Excellent

Vuong, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my top choice for visiring Saigon. People working were eagerly to assist once I stopped by the property. I Stayed this hotel more than 5 times and continued do so in future!
Stayed 3 nights in Apr 2023
Response from General Manager on Apr 19, 2023
Dear Vuong,Thank you for your fantastic review .We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guest’s expectations and equally importantly attend to any issues they may experience during their stay. Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.Kind regards, Leon Dolle - General Manager

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from General Manager on Apr 10, 2023
Dear raney,Appreciate you taking the time to rate our hotel.Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

10/10 Excellent

sau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, excellent customer services
Stayed 3 nights in Apr 2023
Response from General Manager on Apr 10, 2023
Dear sau,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager

8/10 Good

Maksym

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Really good sleep after midnight flight. Great buffet breakfast and friendly and helpfull staff. Property is getting aged, but still great stay.
Stayed 1 night in Apr 2023
Response from General Manager on Apr 19, 2023
Dear Maksym,Thank you for sharing your experience during your recent stay in Saigon. We're glad to learn that you enjoyed your holiday and that you feel you received great service from our staff.Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at Eastin Grand in March 2023 (last time was in Sept 2022). I had the Premium Deluxe on the top floor (Club). The room was a bit larger than my previous Deluxe room - but the layout was not to my liking. The bathroom was also very tight to get in and out of the bathtub/shower combo. There was also nothing special about staying on the Club floor either. Will stick with the regular Deluxe room next time. Other than that, Eastin Grand is a beautiful and clean hotel very near to the TNS Airport. Breakfast has a good spread with a variety of Vietnamese and Western items. If you have a motorbike, parking is free in the back. Overall, a very nice hotel if you need to be close to the airport. For first-timers in HCMC, you may want to be near District 1 or District 3 instead.
Stayed 4 nights in Mar 2023
Response from General Manager on Apr 7, 2023
Dear Michael,Warm greetings from Eastin Grand Hotel Saigon.Thank you for taking the time to share your recent journey with us and for your feedback.We are delighted to know that you liked our product and service during your stay. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.We are looking forward to your next satisfactory stay with us in the near future.Kind regards,Leon Dolle - General Manager

10/10 Excellent

Vuong, anaheim

Stayed 2 nights in Mar 2023
Response from General Manager on Apr 19, 2023
Dear Vuong,Thank you for your positive rating and comments. We are delighted you enjoyed your stay and our service. We look forward to having you stay with us again. Best Regards, Leon Dolle - General Manager

8/10 Good

CHRISTINE, Praha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, good services, convenient back & forth airport.
Response from General Manager on Mar 21, 2023
Dear CHRISTINE,We really appreciate you taking the time to share your positive experience with us. We look forward to having you stay with us on your next visit. Best Regards, Leon Dolle - General Manager

8/10 Good

Derek

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a brilliant hotel , staffs are friendly and helpful.
Stayed 2 nights in Feb 2023
Response from General Manager on Mar 7, 2023
Dear Derek,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice experience to stay in this hotel .
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 27, 2023
Dear Derek,Many thanks for sharing your feedback and delighted you enjoyed the hotel and the service on offer.Wishing you continued safe travels and we look forward to welcoming you back soon. Best regards,Leon Dolle - General Manager

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastin Hotel is one of the favorite hotel so close to the airport, All the service so nice. I would come back stay this hotel 👍
Stayed 1 night in Feb 2023
Response from General Manager on Feb 27, 2023
Dear Justin,Warm greetings from Eastin Grand Hotel Saigon.Thank you for sharing your experience during your recent stay in Saigon. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

10/10 Excellent

Leigh W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still very good
My wife and I had 3 nights here Feb’23, probably our 4th or 5th time staying here. We both love this hotel and find the location perfect to visit family near by and it’s also only 10 minutes to the airport. The rooms have not changed since our last stay pre-COVID, very comfortable and spacious, great gym/pool and everything you’d expect for a 5* Hotel with rooms impeccably serviced daily. One thing I have always found to be a standout during past stays has been the breakfast, unfortunately we felt this has slipped a touch since we last stayed, still good though and thankfully this did not detract too much from our overall stay. If this location suits your travel plans and budget, I recommend this property without hesitation. Safe travels
Stayed 3 nights in Feb 2023
Response from General Manager on Feb 27, 2023
Dear Leigh W,We're grateful for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon. We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. At Eastin Grand Saigon we take great pride in being able to provide our guests with authentic and personalized service and we will certainly pass on your compliments to my team of fabulous associates. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2023
Response from General Manager on Mar 7, 2023
Dear Elizabeth,Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

Tan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2023
Response from General Manager on Feb 7, 2023
Dear Tan,Thank you for sharing your feedback and look forward to having you stay with us in the near future.Best regards,Leon Dolle - General Manager

2/10 Terrible

javier

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from General Manager on Feb 7, 2023
Dear javier,Appreciate your feedback and delighted you enjoyed your stay with us.Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

10/10 Excellent

agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff.
Response from General Manager on Jan 16, 2023
Dear agnes,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Moe

Response from General Manager on Aug 1, 2023
Dear MoeThank you for sharing your feedback and look forward to having you stay with us in the near future.Best regards,Leon Dolle - General Manager

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is perhaps the greatest reason I keep going back as they all remember me by my first name and they always resolve any desires or issues immediately with a smile. They are the best experience, I have ever received in my stays in hotels.
Response from General Manager on Jan 12, 2023
Dear Morris,Warm greetings from Eastin Grand Hotel Saigon.We're grateful for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon. We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. At Eastin Grand Saigon we take great pride in being able to provide our guests with authentic and personalized service and we will certainly pass on your compliments to my team of fabulous associates. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and staff very friendly and professional.
Response from General Manager on Jan 12, 2023
Dear David,Warm greetings from Eastin Grand Hotel Saigon.Thank you for sharing your experience during your recent stay in Saigon. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible not a 5 star hotel avoid
Horrible
Stayed 5 nights in Dec 2022
Response from General Manager on Jan 12, 2023
Dear Richard,Firstly, my sincere apologies for the experience you received during your recent stay at our hotel. I am disappointed by this and would greatly appreciate if you could share the details of your negative experience with me, in order for me to address this with my team.Once again my apologies and I look forward to receive your valuable feedback.Regards,Leon Dolle - General Manager

10/10 Excellent

Mrs Jasveen Kaur

Traveled with family and small children
Liked: Staff & service, amenities
Rooms were clean, great service, good location, amazing breakfast and loved the pool area and the service provided. Excellent hotel!
Response from General Manager on Jan 12, 2023
Dear Mrs Jasveen Kaur,Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We look forward to welcoming you back to the hotel. Best Regards, Leon Dolle - General Manager

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Shut out of Pool
Was great, until they cancelled the pool access due to a private party (2 days). I complained about a sudden cancellation, but to no avail. They wouldn't even give me a credit. So, not happy about that part.
Stayed 7 nights in Dec 2022
Response from General Manager on Jan 3, 2023
Dear Paul,Thank you for taking the time to share your valuable feedback with us.My sincere apologies for our failure to deliver the stay experienced you desired during your recent holiday in Ho Chi Minh City. I understand the pool not being available was big letdown since it was booked for a private function on those days, causing you unnecessary inconvenience. May we take this opportunity to offer you a complimentary Club Access in your next stay which including the benefits of our Executive Lounge. Executive Club Lounge Benefits* Afternoon tea and refreshments are available from 10:00am to 4:00pm.* Evening Cocktails and Canapés from 6:00pm -8:00pmPlease email us prior to your next stay for better arrangement due to Tet Holiday Executive Club Lounge will be closed.Once again, I wish to express my sincere apologies and express my appreciation for taking the time to provide us with your feedback, as it certainly provides us with an opportunity to enhance our service.The team and I look forward to welcoming you to the hotel once again.Yours sincerely,Leon Dolle General Manager

6/10 Okay

Ken

Stayed 1 night in Dec 2022
Response from General Manager on Dec 23, 2022
Dear Ken,Appreciate you taking the time to rate our hotel.Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager

10/10 Excellent

Brian Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Incredibly attentive staff.
Response from General Manager on Dec 6, 2022
Dear Brian Paul,Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We look forward to welcoming you back to the hotel. Best Regards, Leon Dolle - General Manager

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, neat and clean. The main detractor was that there was a strong odor that most resembles muskiness or mold that was most obvious in the hallways on the 5th floor where our room was.
Stayed 1 night in Nov 2022
Response from General Manager on Nov 29, 2022
Dear Alice,Thank you for choosing to stay with the Eastin Grand Saigon and appreciate you taking the time to provide us with your valuable feedback. We are glad to read that you enjoyed the services and this really emphasizes the quality of your stay with us.I have also noted your feedback regarding the damp odor in the guest corridors and rooms. Our engineering team is working to ensure our air-conditioning is functioning effectively at all times to combat the heat and humidity at this time of the year.Once again, I wish to express my sincere apologies and express my appreciation for taking the time to provide us with your feedback and we do hope we have the opportunity of welcoming you to the Eastin Grand Hotel Saigon again in the near future.. Yours sincerely,Leon DolleGeneral Manager

10/10 Excellent

khai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2022
Response from General Manager on Nov 29, 2022
Dear khai, Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Vuong, anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the last 5 years my choice fist stop and last hotel in saigon was this hotel. I will continue doing so in the future when I fly to saigon!
Stayed 2 nights in Nov 2022
Response from General Manager on Nov 29, 2022
Dear Vuong,Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We look forward to welcoming you back to the hotel. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Chandrabhan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very nice hotel. Staff were extremely helpful and friendly. Breakfast was excellent with a very wide selection to choose from. Great location within walking distance to local market, restaurants and shopping and just a short taxi ride in either direction to the Ho Chi Minh city center or the airport. Must take a walk to the nearby "det ti ni" tea shop for some of the best iced tea you will ever taste.
Stayed 3 nights in Nov 2022
Response from General Manager on Nov 16, 2022
Dear Chandrabhan,Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We look forward to welcoming you back to the hotel to fully explore the area around the hotel and enjoy everything on offer. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Tobias

Stayed 3 nights in Nov 2022
Response from General Manager on Nov 16, 2022
Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager

8/10 Good

Vang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2022
Response from General Manager on Nov 16, 2022
Dear Vang,We really appreciate you taking the time to share your positive experience with us. We look forward to having you stay with us on your next visit. Best Regards, Leon Dolle - General Manager

10/10 Excellent

Johan, Santa Clara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Friendly staff. Nice pool area. Good breakfast selection.
Response from General Manager on Nov 4, 2022
Dear Johan,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. We look forward to having you stay with us in the near futureBest Regards, Leon Dolle - General Manager