Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Canada

Close to the beach.

Posted Apr 17, 2016
Pros: Closeness to the ocean.
Cons: The curb appeal of the hotel - fiinishing the driveway of the hotel.
Location: If you like hiking and snorkelling, then Phu Quoc is for you. There is not much else to do here. The night market is ok if you like fish.
The hotel seemed to be on the brink of bankruptcy. Many areas of the hotel were closed. The staff were ambivalent and several were neglectful in the restaurant (slow service to clean the tables and slow service to bring any food that has run out). Also, we had a room at the very front of the hotel overlooking the road which was noisy. The front driveway of the hotel needs work - the sidewalk is not yet finished.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2016 on Hotels
4 out of 5
by A verified traveler

a very convenient beach front resort

Posted Mar 21, 2016 on Hotels
very good
4 out of 5
by Claus

Posted Mar 19, 2016 on Hotels
Dejligt resort liggende direkte ned til stranden. Desuden gåafstand til hovedbyen på øen. Personalet er meget hjælpsomme. Kunne meget vel booke samme hotel igen.
4 out of 5
by Patrick from Frankfurt

preis leistung nur mit rabatt gut

Posted Mar 10, 2016 on Hotels
Hotel war überbucht und uns wurde ein schlechteres zimmer gezeigt mit balkon zur vielbefahrenen strasse statt richtung ruhigen garten. Auf beschwerde wurden uns noch zwei andere zimmer gezeigt die mehr schlecht als recht und nicht zufriedenstellend waren (ekelhafter teppichboden; shoilett). Dann wurde uns gegen aufpreis ein superiorzimmer in einem chalet angeboten. Da der fehler aber durch überbuchung beim hotel lag bestanden wir auf keinen aufpreis und haben das zimmer so bekommen. Das superior chalet war sehr geräumig und gepflegt; ebenso die anlage. Von den angestellten wird man soweit in ruhe gelassen. Eher muss man bei wünschen (z. B. Bei bestellungen am strand ) hinterher sein. Kostenfreie handtücher und bequeme liegen. Die liegen werden jedoch von den mitarbeitern nicht wieder schön aufgereiht sondern stehen eher durcheinander am strand. Jedoch großer schöner strandbereich bei dem man nicht eng an eng liegt. Frühstück wenig abwechsungsreich und eher drei als vier sterne.
4 out of 5
by stein oivind from Stavanger

Nær Sentrum og med sjarm og ro!

Posted Feb 29, 2016 on Hotels
Blue Lagoon ligger på tross av sin beliggenhet som er kun en deilig gåavstand til sentrum, så liggger det vekke fra de største resortene. Det er rett og slett litt lokalt over der. Veldig sjarmerende! vi likte oss utrolig godt, vi tok sjansjen på å booke nær Sentrum fordi vi fant ut av vi kom uansett til å vill dra dit de første dagene. Det endte med at vi ble der hele uka! Herlig plass - anbefales. Dersom du ønsker smilende portierer som tar kofferten din eller resepsjonist som skal hjelpe deg med ditt og datt, så er ikke dette plassen for deg. Derfor elsket vi det - fordi hotellet har alle andre fasiliteter til et herlig hotell.
4 out of 5
by A verified traveler from P.A. Saskatchewan

Nice hotel / 4 plexs on nice beach.

Posted Feb 27, 2016
Pros: Nice beach, enough chairs, good swimming area. Breakfast was plentiful but usually cold.
Cons: Beach bar was not always staffed.
Location: Lots of restaurants, stores, ATMs, motor bike rentals nearby. Street, side walks and sewers were under construction February 2016.
Nice quite time, tanned, swam, rested. Rented a scooter for a day and had a awesome ride north.
1 out of 5
by Peter from London

Dirty hotel

Posted Feb 25, 2016 on Hotels
Very disappointing, this is what happens when the manager does not do his job properly. Staff swept daily but didn't clean anything. Result was a dirty swimming pool and surrounds, grubby bedroom, paths all with caked in dirt. Whole place needed repainting and cleaning. Apart from the breakfast room, all pool bars, beach cafe, and other advertised areas were closed whilst we were there. Only good thing about this place was the beach. Do not stay here!
2 out of 5
by Daniel

This traveler left a rating score only Posted Feb 22, 2016 on Hotels
3 out of 5
by Pauli

Hyvällä paikalla

Posted Feb 9, 2016 on Hotels
Ravintolahenkilökunta apaattinen, kyllästyneet työhönsä, ei hymynhäivää. Aamupalapöydästä myös varpuset ottivat osansa. Uima-allas ja ranta hyvät. Tyhjät juomapullot ja tölkit lojuivat allas ja ranta-alueella useita päiviä.Hyvällä paikalla oleva hotelli mutta kaipaa puitten harvennusta ja yleisilmeen pikaista kohennusta