Dear Milad,Thank you very much for taking the time to share your experience with us. We are thrilled to receive your compliments and glad to know that our management and staff met your expectations with their professionalism and politeness. Your kind words are not only rewarding but also encourage us to continue our commitment to excellent hospitality.It’s truly heartening to hear that you would highly recommend our hotel to others visiting Patong. We look forward to welcoming you back soon and hope to exceed your expectations once again. Thank you once again for your wonderful feedback and high recommendation. See you again soon!Warm regards,Amata Patong Management

Dear Manatsanan,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

Dear Daniel,Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Providing excellent service is always our top priority.We take immense pride in our team, and it brings us immense joy to hear that you found them to be some of the nicest individuals you've ever encountered. Your satisfaction is our utmost priority, and we are delighted to know that our team's dedication to providing exceptional service made a positive impact on your experience. Once again, thank you for taking the time to share your feedback with us. And we look forward to welcoming you back to Amata Patong in the future.Best regards,Amata Patong Management

Dear Anthony,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel clean and luxurious, and that you enjoyed the convenience of our location for accessing both the beach and the Bangla Road area.We're delighted that you were pleased with the bedroom, bathroom, and balcony amenities. It's wonderful to know that you enjoyed the views from our rooftop pool, and we're glad that it provided a relaxing and uncrowded experience for you.Regarding the gym, we appreciate your feedback. While we aim to provide a comfortable and functional space for our guests to stay active, we will certainly take your comments into consideration for future improvements.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,Amata Patong Management

Dear Joel,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Troy,Thank you for taking the time to share your thoughts with us. We truly value feedback from our customers as it helps us to continuously improve our services.I'm sorry to hear that your experience was not excellent, and I appreciate your honesty. Your feedback is invaluable to us, and we would love the opportunity to learn more about your specific concerns. We are committed to addressing any issues and making the necessary improvements to ensure a more positive experience for you and our future customers.Once again, thank you for your feedback and look forward to the opportunity to serve you better in the future.Best regards,Amata Patong Management

Dear Troy,Thank you for your concise but valuable feedback! We're delighted to hear that you found our hotel to be clean. Maintaining a high level of cleanliness is a top priority for us, and we appreciate you recognizing our efforts.We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Amata Patong Management

Dear John,Thank you for your positive feedback! We're thrilled to hear that you had an excellent stay and enjoyed the location. We appreciate your choice to stay with us and look forward to welcoming you back for another wonderful stay.Best regards,Amata Patong Management

Dear Salman,Thank you for your kind words and for choosing to stay at Amata during your visit in December. We're thrilled to hear that our hotel met all your needs and that you had an excellent stay.We appreciate your understanding regarding the inconvenience with the room lock, and we're glad our staff could compensate for any time lost. It's great to hear that you enjoyed the improvements we've made since Covid, such as the new restaurant dining area and enhanced breakfast variety.We're also delighted to know that you've had a positive experience with the staff and that they provided you with the best room, contributing to your overall enjoyment.Thank you for your continued loyalty to Amata. We look forward to welcoming you back for many more enjoyable stays in the future.Best regards,Amata Patong Management

Dear Jayson,Thank you for taking the time to share your feedback about your stay with us. We appreciate your honest comments.We apologize for the disturbance caused by the nearby venue with heavy metal bands playing until the early hours. We understand the importance of a good night's sleep, and we regret any inconvenience this may have caused.On a positive note, we're glad to hear that you enjoyed the great breakfast. Your input is valuable, and we hope to have the opportunity to better meet your expectations in the future.Thank you for choosing our hotel, and we hope to welcome you back for an improved experience.Best regards,Amata Patong Management

Dear Elena,Thank you for taking the time to share your feedback. We sincerely appreciate your decision to stay at Amata Patong.We apologize for any inconvenience caused by the room not meeting your expectations. Upon thorough investigation with our team, we found that you wished to cancel the booking and request a refund. Unfortunately, due to high occupancy and the last-minute nature of the request, we regretfully had to decline, as the room was already reserved, making it challenging for us to resell.We understand that this may have led to some dissatisfaction during your stay, and for that, we sincerely apologize. We hope for the opportunity to welcome you again on your next visit to Phuket.Best regards,Amata Patong Management

Dear Jared,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Miriam,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

Dear Jacques,Thank you for sharing your positive feedback with us! We are delighted to hear that you had a good experience at our hotel and that our staff's service was helpful to you.Our team strives to provide excellent service, and it's always rewarding to receive recognition for their efforts. We look forward to the opportunity to host you again in the future. If there's anything you need or if you plan to visit us again, please don't hesitate to reach out.Thank you for choosing Amata Patong. We appreciate your patronage!Best regards,Amata Patong Management

Dear Maria,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Itnaam,Thank you for your kind words and positive feedback! We're delighted to hear that you had a memorable stay at our hotel.It's wonderful to know that you found the hotel staff kind and friendly, appreciated the very good location, and felt well taken care of in the always clean environment. We're honored that you would choose our hotel again for your future visits.We value your input and look forward to the pleasure of welcoming you back for another enjoyable stay.Thank you for choosing our hotel!Best regards,Amata Patong Management

Dear Gabriel,Thank you for taking the time to share your thoughts about your recent experience at our Amata Patong and for your kind words about our location and service. We would like to sincerely apologize for the inconvenience you experienced due to the noise during your visit. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Once again, we apologize for any inconvenience caused, and we want to assure you that we are committed to providing a positive and enjoyable experience for all our patrons.Thank you for your understanding, and we look forward to the opportunity to welcome you back in the future, providing you with an improved and more pleasant experience.Best regards,Amata Patong Management

Dear Simer,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us to continually improve our services.We're delighted to hear that you found our staff to be very helpful; their commitment to providing excellent customer service is a top priority for us. Your positive comments about our team are truly encouraging, and I will make sure to share your kind words with them.Regarding your feedback on the property, we sincerely value your insights. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we take your comments seriously. We are committed to making continuous improvements, and your feedback is invaluable in guiding our efforts.Once again, thank you for choosing Amata Patong, and we look forward to the opportunity to better meet your expectations in the future.Best regards,Amata Patong Management

Dear Kannan,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Nicholas,Thank you for sharing your positive feedback about your recent stay with us! We are delighted to hear that you had a great experience and that you found several aspects of your stay to be enjoyable.It's fantastic to know that our location, spacious rooms, and helpful staff contributed to your positive impression. We're also pleased that you enjoyed the breakfast offerings.We look forward to the opportunity to welcome you back for another great stay in the future.Thank you for choosing us, and we hope to see you again soon!Best regards,Amata Patong Management

Dear Lee,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Robert,We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced, and we understand the importance of a comfortable and enjoyable stay for our guests.Regarding your concern about the room without window, we genuinely apologize for any confusion or disappointment stemming from the website content. We acknowledge that despite providing room photos depicting windowless accommodations, there may have been a lack of clarity. We are committed to ensuring that all future guests are provided with clear information about the room features. and the inconvenience you faced with the hot water supply in your room. We have investigated the issue, and as you correctly pointed out, our hot water system is interconnected with the cold water system. We have taken steps to ensure that our guests are informed upon check-in about the necessary procedure to activate the hot water in their rooms. We appreciate your kind words about our staff and the hotel's location. We're delighted to hear that you found our team friendly and enjoyed the convenience of our location. We hope to have the opportunity to welcome you back in the future for a much-improved stay.Best regards,Amata Patong Management

Dear Brenda,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Brandon,Thank you for your positive feedback! We're delighted to hear that you had a great experience with us and that our staff contributed to making your stay enjoyable. We look forward to welcoming you back for another fantastic experience.Best regards,Amata Patong Management

Dear Ulysses,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Bayanmunkh,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata PatongWe look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Timmi,Thank you for your feedback. We appreciate your suggestion to noise-proof the balcony doors. We will certainly take this into consideration as we strive to enhance our guests' experience. Your input is valuable to us, and we hope to welcome you back for an even more enjoyable stay in the future. Best regards,Amata Patong Management

Dear H,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong.We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear BryanThank you for taking the time to share your thoughts with us. We appreciate your feedback on our property and convenient location. However, we deeply regret learning about the challenges you faced during your stay.We sincerely apologize for any inconvenience caused by staff issues. After verifying with our team, we acknowledge the double charge for room service and have initiated the refund process. We apologize for this oversight and have reached out to you directly to process the refund since the date we were made aware of the issue.Regarding laundry services, we would like to inform you that our hotel does provide laundry services for guests. You can directly contact the front desk for assistance. As for the initial lack of air conditioning in your room, we understand the importance of a smooth and enjoyable experience for our guests. We regret that we did not meet your expectations initially.Please be assured that we take your feedback seriously, and we will address these concerns with our team to ensure such incidents do not occur in the future. We sincerely apologize for the inconvenience caused and hope to have the opportunity to welcome you back in the future, providing the exceptional service you deserve.Best Regards,Amata Patong Management Team

Dear LionelThank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel, we are pleased to hear that our hotel's location and pricing met your expectations.We are particularly concerned about the smell of mold in your room, we have immediately initiated a thorough inspection of the room to address and rectify this issue to ensure that it does not recur in the future. Regarding the pool area and lounge chairs, we apologize for any discomfort you experienced. We will assess the condition of the lounge chairs and make any necessary improvements to ensure our guests' comfort and safety.We appreciate your feedback on our happy hour cocktails and the quality of the beef baguette. Rest assured, our food and beverage team will review the recipes and make necessary adjustments to improve the taste and quality of our offerings.Once again, thank you for sharing your thoughts with us. We take your feedback seriously. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Amata Patong Management

Dear Graeme,Thank you so much for your review, we really appreciate you being our guest. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

Dear Akshit,Thank you for sharing your feedback about our hotel policies. We appreciate your acknowledgment of our staff's excellent service, which is a testament to their dedication and hard work.We apologize if our hotel policies did not meet your expectations. After our investigation, we found that you made a reservation for a Deluxe room for 3 people, whereas our rooms are typically for 2 occupants. Therefore, an additional charge for an extra bed is required for the third guest.We value your input, we would appreciate hearing more so we can consider improvements.Best regards,Amata Patong Team

Dear Sherry,We're delighted to hear that you found our property nicely tucked away yet conveniently located for all tourist activities. We strive to offer our guests a peaceful retreat while ensuring easy access to the best attractions in the area. Thank you for sharing your experience, and we hope to welcome you back in the futureBest Regards,Amata Patong Team

Dear David,Thank you for taking the time to share your feedback with us. We're thrilled that you found it to be great and we're delighted that it contributed positively to your experience.We're glad that our location met your expectations and added value to your time with us.Thank you once again. We look forward to serving you again in the futureBest regards,Amata Patong Team

Dear Johnathan,Thanks for the positive feedback! We're thrilled you enjoyed our friendly staff and convenient location. We'll consider your feedback on the beds. Looking forward to welcoming you back!Best regards,Amata Patong Team

Dear Laurence,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our hotel's central location in Patong and the nice rooms we offer. We're glad you had a great time at our rooftop swimming pool and enjoyed the stunning views. Your kind words about our polite and helpful staff are much appreciated.We can't wait to welcome you back for another amazing stay with us!Best regards,Amata Patong Team

Dear Garry,We to express our sincerest gratitude for taking the time to share your recent review score with us. Once again, thank you. We wish you safe travels on all your and look forward to welcoming you back soon!Best regards,

Dear Mark,Thank you so much for your fantastic feedback about your recent stay at our hotel. We are glad that our hotel's location met your needs perfectly. Being within walking distance of everything you wanted to do in the area is something we strive for, as we understand the importance of convenience during a trip.We wish to express our gratitude for your kind comment about giving us an 11 out of 10 if that were an option. Your high praise is truly humbling, and it reinforces our commitment to delivering exceptional service to all our guests.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm regards,Amata Patong Team

Dear Liberata,Thank you for sharing your experience with us. We sincerely apologize for the disappointment you encountered during your stay in our Superior Pool View room. We understand the importance of providing comfortable and enjoyable accommodations for our guests.Your feedback is extremely valuable to us as it helps us identify areas that require improvement. We apologize for the issues you mentioned regarding the smell and color of the water, as well as the inconvenience caused by the construction. We deeply regret any oversight in our care and the impact it had on your overall experience. Upon investigation with our team, we found that we had upgraded you to a higher room category and provided a complimentary late check-out as a gesture of our accountability. However, we understand that this may not have met your expectations, and for that, we sincerely apologize.We apologize once again for the shortcomings and would like to assure you that we are taking immediate steps to address the situation. Your concerns will be shared with our maintenance and housekeeping teams to ensure that such issues are promptly rectified and do not recur in the future. Best regards,Amata Patong Team

Dear RakeshThank you for taking the time to share your feedback about your recent stay at Amata Patong. We are delighted to hear that you had a wonderful experience with us and that you found our property to be quite nice for the price.We are thrilled that you enjoyed the sunset views from our rooftop pool. It's indeed one of the highlights of our hotel, and we're glad you had the opportunity to experience it firsthand.Your kind words about our staff are truly appreciated. We strive to provide exceptional service to all our guests, and it's always rewarding to receive recognition for our team members' efforts.Once again, thank you for choosing Amata Patong for your accommodation needs. We look forward to welcoming you back in the future and providing you with another exceptional experience.Best regards,Amata Patong Team

Dear Liberata,Thank you for sharing your experience with us. We would like to apologize for the disappointment you encountered during your stay at our Superior Pool View room. We understand the importance of providing comfortable and enjoyable accommodations, and we apologize for the inconvenience caused by ongoing construction and the issues you had to face.Your feedback is valuable to us as it helps us identify areas that need improvement. We apologize for not notifying you in advance of the ongoing upgrades and for the issues with the smell and color of the water you experienced. We deeply regret the oversight in care and the impact it had on your overall experience after investigating with our team and finding that we have upgraded you to a higher room category to demonstrate our accountability. However, if it did not meet your expectations, we sincerely apologize.We apologize once again for the shortcomings and would like to assure you that we are taking immediate steps to address the situation. We hope you will reconsider your decision and give us another opportunity to provide you with an excellent service.Best regards,

Dear Liberata,Thank you for taking the time to share your feedback. We are deeply sorry to learn that you did not receive the level of support you expected when contacting our staff.We are aware of the issues you encountered during your stay with us, and we sincerely apologize for not providing the relaxing experience you had hoped for. After receiving your feedback, our team thoroughly investigated the issues you encountered during your stay. Firstly, we apologize for not being able to arrange for you to stay in adjacent rooms as requested. Due to a high occupancy rate at that time, there were limited available rooms in close proximity. However, our staff made efforts to find alternative accommodations that would meet your needs for staying close together, which unfortunately caused some delays, for which we apologize, and in regards to the problematic room with excessive noise, we have relocated you to a room with better surroundings. We apologize for causing these inconveniences during your stay, and we will take your feedback into consideration to improve our services.We apologize once again for any inconvenience caused and hope to regain your trust, providing you with a better and more pleasant experience during your future stays with us.With high regards,Management of Amata Patong

Dear Liberata,Thank you for taking the time to share your feedback. We are deeply sorry to learn that you did not receive the level of support you expected when contacting our staff.We are aware of the issues you encountered during your stay with us, and we sincerely apologize for not providing the relaxing experience you had hoped for. After receiving your feedback, our team thoroughly investigated the issues you encountered during your stay. Firstly, we apologize for not being able to arrange for you to stay in adjacent rooms as requested. Due to a high occupancy rate at that time, there were limited available rooms in close proximity. However, our staff made efforts to find alternative accommodations that would meet your needs for staying close together, which unfortunately caused some delays, for which we apologize, and in regards to the problematic room with excessive noise, we have relocated you to a room with better surroundings. We apologize for causing these inconveniences during your stay, and we will take your feedback into consideration to improve our services.We apologize once again for any inconvenience caused and hope to regain your trust, providing you with a better and more pleasant experience during your future stays with us.With high regards,Management of Amata Patong

Dear Michael,Thank you for taking the time to leave us such a good score review! We're thrilled that you had an excellent stay with us and we hope to welcome you back soon.Best regards, Amata Patong Management

Dears Hans,Thank you for sharing your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had such a fantastic experience and gave us a perfect rating of 10 out of 10. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, so it's rewarding to know that we met your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Amata Patong Management

Dear Eric,Thank you for your feedback. We apologize for the inconvenience during your stay at our hotel.Regarding the issue with the balcony door, our maintenance team has been informed and will promptly address the problem to ensure guest security. We sincerely apologize for any oversight in this matter.We are also sorry to hear about the noise issue caused by the proximity of your room to the lift engines. We understand how disruptive this can be and apologize for the inconvenience caused. Your feedback is valuable to us as it helps us identify areas for improvement. We appreciate your understanding and patience. We hope you will give us another opportunity to provide you with an excellent experience.Best regards,Amata Patong Management Team

Dear Noel,Thank you for choosing Amata for the third time and for sharing your positive experience with us! We greatly appreciate your kind words about our staff and their friendly and welcoming demeanor. Providing excellent service is one of our top priorities, and we're glad to hear that our team has consistently delivered.It's fantastic to know that you found our room service to be very good. We strive to ensure that our guests have a comfortable and enjoyable stay, and we're thrilled that we met your expectations in this regard.We value your loyalty as a returning guest, and we look forward to welcoming you back to Amata for many more memorable experiences in the future. If there's anything specific, you'd like us to improve or any other feedback you'd like to share, please don't hesitate to reach out. Thank you once again for your continued support, and we can't wait to serve you again!Best regards,Amata Patong Team

Dear Wayne,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your kind words about our staff and apologize for any inconvenience caused by the absence of a second key.We understand that having a second key would have been convenient for your party of three. Please note that we take your suggestion seriously and will review our key policy to see if we can make adjustments to better accommodate our guests' needs in the future.We value your feedback as it helps us identify areas for improvement. Thank you for choosing our hotel, and we hope to welcome you back again soon.Best regards,

Dear Taricia,Thank you for taking the time to share your feedback. We apologize for the inconvenience during your stay. We have noted your concerns and will work to address them promptly. We do provide hand towels and large bath towels for all guests and apologize if this was not communicated properly. The elevator has been repaired, and we are sorry for any noise disturbances. We strive to provide excellent service to all our guests, and we hope to have the opportunity to make things right during your next visit.Best Regards,

Dear Kean,Thank you for your feedback! We're glad to hear that you enjoyed your stay with us. Is there anything specific that you particularly liked about the hotel or your experience here? We always appreciate hearing more details so we can continue to improve our services for our guestsWarm regards,