Better when it was Sheraton
Posted Nov 26, 2016
First impressions were not so great, but improved and the place grows on you. Check-in touches reminded me of holiday camps like Butlins (UK), rather than a 5* hotel, and it seems the hotel is now pandering to large groups and this sadly detracts from what should be a more classy hotel. However, spend a few days and it impresses. It's still resort style, but with nice touches such as the Xana beach club, and the Bodega & Grill. The gardens are fabulous at night, and while breakfast can feel a little like rush hour on the London Underground, the Spa, 250m long pool, and the touches reminscent of the Banyan Tree, make it a worthy place to stay.
Comment from Hotel Management
Dec 16, 2016 by Brian, Hotel Management
Thank you for your valuable review.
Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development.
We hope to have the opportunity to welcoming you back and to extend to you the complete Angsana experience we aspire to deliver to all guests.