Ratings based on 170 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jefferson from Singapore

Posted Jul 3, 2015 on Hotels
Great room with excellent service
5 out of 5
by Marie from conshohocken

Sensational property

Posted Jun 29, 2015 on Hotels
I stayed in a 3 bed private villa and it was absolutely fabulous. 3 huge bedrooms and 3 fabulous bathrooms, the master bathroom was huge. A generous sized private pool and garden. The staff throughout the resort are extremely helpful and friendly and service is prompt at check in and out.
4 out of 5
by Solomon

This traveler left a rating score only Posted Dec 30, 2014 on Hotels
3 out of 5
by A verified traveler from australia

Great size room but lacks character

Posted Dec 23, 2014
Large size villas and suites ( really large) but disappoints in terms of character and activities. Advertised as a resort which in my mind is tons to do for kids, night events, pool slides etc but fails to deliver on these expectations. Kids club is average except for Nicky who my kids loved. Atmosphere is dour so we spent most of our holiday at its siter resort that was a real resort - pool slide, 3 different pools, great pool restaurant, visiting elephant, shopping Options, massage and JetSki. Our room was Nice and Big and modern but had a horrible "sewerage" smell when we showered or went to the Loo. Staff are friendly however the English communication leaves a lot to be desired. So it's ok but expected much more
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

a bit far from the beach, but very good service

Posted Dec 21, 2014
Cons: it would be great if can build some chain store or shop nearby
Location: a bit far from the beach and shopping area.
a bit far from the beach, but provided very convenient connection to the beach. the staffs are very friendly and professional.
5 out of 5
Recommended
for Everyone
by A verified traveler from KL

Good for quiet family getaway

Posted Nov 25, 2014
Maximum comfort in terms of space, bedding and cleanliness. It also comes with a fully equipped kitchen. Very well kept neighbourhood. However, it is quite isolated and would be ideal for people trying to seek some quiet time away from the busy tourist areas. Shuttle and transport are provided to the entire Laguna enclosure including the beach. A rented vehicle to provide the flexibility would be perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Nice but quiet

Posted Oct 31, 2014
Pros: Staff , breakfast, accommodation .li
Cons: Prices were a little high for drink and difficult to get around.
Location: Location is rather isolated , so have to travel by taxi or nearby using resort bus.
Check in was excellent, room was fntastic, however the resort is 45 minutes from Phuket so as long as you don't mind the quiet life this is the place to go,
5 out of 5
by David from Australia - VIC - Melbourne

Posted Oct 11, 2014 on Wotif
Pros: Fab hotel good vibe, friendly staff. Even the hotel Manager personally welcomed us and made us feel welcome
Cons: Location was a let down. Fortunately, Everything else was perfect!
Location: Uninspiring, Far from shops/beach
Facilities: Brand new; Value: Great deal; Service: Outstanding; Cleanliness: Pristine; The hotel restaurant was a good place to dine and the bar has happy hour
4 out of 5
by PUI SHAN from Hong Kong

Good for family and friends.

Posted Oct 9, 2014 on Hotels
Cool Private Pool and very spacious and relax villa.
5 out of 5
by Chan

This traveler left a rating score only Posted Sep 26, 2014 on Hotels