Absolutely incredible service. My cousin and I booked a speed boat tour offsite and got food poisoning.
The women at the hotel treated us like we were their children. They bought us medicine and took care of us while we were ill and had fevers. They went above and beyond their jobs. They saved our lives. Everyone and everything is perfect at Banyan Tree!!
Comment from Hotel Management
Jan 11, 2017 by Sriram Kailasam - General Manager, Hotel Management
It is indeed a pleasure to hear from you. On behalf of the entire team, I would like to express our gratitude for your kind appreciation of the warmth of our hospitality.
I am thrilled to read about your memorable experience despite the unexpected event during your trip and I truly hope that you have been fully recovered.
I am glad to hear that you were unfailingly well looked after with our reliable and personalized service. I cannot speak highly enough about our team and their passion for hospitality with which they take care of the guests. Banyan Tree Phuket is fortunate to have such great team and it is their hospitality spirit that makes us distinctive with our service culture.
Hopefully, we will soon have the opportunity to re-create another spectacular memory for you.