Posted Nov 23, 2016
Please contact them to make sure construction is completed, it can get loud from one of the bedrooms and in the common area and pool if you plan on relaxing. Staff didn't inform us that the electricity and internet will be out from 9am to 4pm instead there was a message inside the villa. Paying that much and electricity to go out for a good portion of the day means you can't enjoy and relax in the villa. If you plan to spend money on booking a villa make sure you do not book villa 8, there is a structured roof that hinders the ocean view, don't get me wrong you can see the ocean from the pool but you see the roof first. Disappointed in the bedroom sinks, both were dirty. If you plan to go to Patong it takes at least 20 minutes usually longer due to traffic and about an hour to the departure spots for the other islands. I was looking forward to this hotel since we spent so much for it but in the end it was major disappointment. Definitely will not be returning to this hotel.