To begin, I'm from Singapore. Before my stay, I have read rave reviews on how good this place is, good location, clean room, friendly & helpful staffs etc.
During my stay(5 nights), I found out that not everything listed down is the same as described.
To be fair, it is still pretty much a good place to stay at, with a beach right in front of resort. Below are the pros and cons of Beach 19.
Pros :
- Quiet & discreet location
- Clean & spacious room
- Beachfront resort
- Reasonably priced
- Relatively new & clean pools
Cons :
- Rude staffs
- Empty front desk after 10pm
- Must cater for transport if you are to go out
- Too many lizards
- Power failure ( happened once during my 5 nights stay)
- Limited dining option
To add on to the rude staffs, I must clarify that not all are rude, at least the front desk staffs(morning to afternoon shift) and a few others are still good. The only one who really spoiled by trip is the staff serving at the breakfast area, firstly she never greet when she saw us which I don't take it to heart, but the thing which i can't stand is the attitude of hers when serving. On one incident which I asked for extra maple syrup, she replied me which a big "huh" with an impatient look on her face. Notice that her service attitude is bad towards other asian customers, but she seems ok & polite when serving other caucasian customers. Do hope service attitude are not based on skin colour or nationality. Note : I did pay tips