Room, Terrace, Sea View (Grand Andaman) | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Reviews of Phuket Panwa Beachfront Resort

5 out of 5
Phuket Panwa Beachfront Resort
9/99 Moo 7, Sakdidech Road, Vichit Sub-District, Muang, Wichit, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 421 out of 767 reviews" "
Rating 8 - Good. 243 out of 767 reviews" "
Rating 6 - Okay. 65 out of 767 reviews" "
Rating 4 - Poor. 25 out of 767 reviews" "
Rating 2 - Terrible. 13 out of 767 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Nice and spacious room Beautiful decor Good food Very nice staff Great massage room
Stayed 5 nights in Mar 2024
Response from James Hang on Mar 20, 2024
Thank you for your review

4/10 Poor

Jason, Ventura

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from The Management Team on Feb 27, 2024
Dear Khun Jason, Thank you sincerely for selecting Phuket Panwa Beachfront Resort for your recent stay. We genuinely appreciate your visit and the valuable feedback you've shared.At Phuket Panwa Beachfront Resort, we hold your comments in high regard and view them as instrumental in our ongoing pursuit of excellence. Your insights serve as a cornerstone for our continuous improvement initiatives aimed at elevating the guest experience.Once again, we extend our gratitude for your patronage and for graciously providing your impressions. We eagerly anticipate the opportunity to welcome you back in the future.Thank you once more for your invaluable feedback.Best regards,The Management Team

10/10 Excellent

Purevdorj

Stayed 5 nights in Jan 2024
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

10/10 Excellent

Su Mon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here for 9 nights in January. Room is super spacious and clean. Staff are very friendly and accommodating. Buffet breakfast is pretty good and have everything for all fuzzy eaters. Two big pools is great for kids and grownups alike. Location is the best of all with wide view of Adaman sea and facing sunrise. I would very much recommend if you like nice and quiet family friendly location in Phuket.
Stayed 9 nights in Jan 2024
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

4/10 Poor

MARTIN, Tallinn

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For me, this hotel was a major disappointment for the following reasons: 1) Advertised as a 5-star hotel in various booking platforms, but unfortunately, it does not meet 5-star standards. 2) The overall level of service is very low. The staff is friendly but highly unprofessional. The reception is mostly staffed by very young girls who likely lack experience working in a reputable hotel. 3) The entire interior design and technology of the hotel are very old and do not function properly. The furniture in the room is worn out and dirty. 4) There are no mattress covers in the hotel to make the bed softer and more comfortable. 5) I stayed in a duplex suite (with pool access). In this room, the curtains can be moved by a button, but unfortunately, it did not work. To use the curtains, they had to be disconnected from the motor. 6) For the first three days, there was no internet in my room. I reported it immediately, but unfortunately, it could not be fixed in the first two days. Every day, some men came to deal with the issue, and on the third day, they managed to get the wifi network working. The internet connection throughout the hotel is very poor, highly unstable, and has low speed (up to 9 Mbps). 7) The bathroom drainage primarily emitted a very bad odor at night. 8) The pool water in rooms with pool access was slightly dirty. Chlorine was manually thrown into the pool in the evening – it does not leave a reliable impression. 9) Service in the restaurant during breakfast wa
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

6/10 Okay

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
If you require Wi-Fi, I strongly advise against choosing this location. The internet connection here is by far the worst we have ever experienced, surpassing any other place we have visited worldwide. Despite its relatively high cost, this hotel disappointingly lacks a basic understanding of running a business. Additionally, the dining options are severely limited, and the local taxi services are both exorbitantly priced and monopolistic. It would be wise to select accommodations closer to the main activities where you can easily hail a taxi, as alternative transportation options like Uber are unavailable in this area. Furthermore, if you have hopes of enjoying a picturesque beach, I regret to inform you that this particular beach falls short of expectations. The sand is muddy and the fluctuating tides render it virtually unusable.
Stayed 9 nights in Dec 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

10/10 Excellent

James

Stayed 3 nights in Dec 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities
It is nice and quite area away from the bustling hustling of Patong. My family thoroughly enjoy our stay.
Stayed 7 nights in Sep 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

8/10 Good

Carina

Traveled with group
Liked: Cleanliness, staff & service
If you would like to stay at a hotel to relax for a few days, this hotel will be a good choice. The private beach and pools are excellent and very quiet. You can sit or rest there to enjoy the sunshine, listening to birds singing in the daytime. In the evening you can stay on the balcony to watch the stars and listen to the ocean sea waves. However, if you plan to go out for dining or shopping every day, you may prefer to stay in the Patong area because there is only a convenience store, a restaurant, and a place for massage near the hotel. It will cost you quite a lot for transportation if you plan to visit different places every day.
Stayed 5 nights in Dec 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

10/10 Excellent

Bharat Bhushan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne plaza has : 1. Good pools to accommodate clients 2. The breakfast is superb and head chef interacts with people and keeps client convenience at the top. 3. Staff is also very trained and greets and complete chores and with smile.
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

8/10 Good

Rizwanul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check-in was horrid
Check-in process was rather frustrating. I was asked to look at the room as they upgraded my room to King (when I specifically asked for 2 beds). Original room was so small, far and isolated, I took the King bed. Agent, left me standing in the middle of a check-in to talk to 2 other ppl waiting while 3 other agents didn’t take any of the guest and just stood there on their phone in front of their monitors/check-in counter. I was at the check-in desk for seems like over half hour waiting to finish check-in. Also, no matter if you two or more ppl staying, you only get 1-key card. Super frustrating experience at check-in. Everything else was great.
Stayed 5 nights in Dec 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

10/10 Excellent

Baber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful getaway...
Secluded, away from the rif-raff of the touristy areas, a quaint high-end hotel. The hotel has probably seen it's best days, but still carries the remnants of that aristocratic hygiene, the beauty, personal service, open and unused spaces... not built with $/sq-ft in mind.. Wife and I (in our late 40s) were looking for a get-away from the silicon-valley rat race, to-- not work, not care for vacation activities, ... just be in serene surroundings, eat local food, do long walks and hikes, listen to music with a glass of wine in our ocean-front balcony... This place was it...
Stayed 6 nights in Dec 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Reception says one thing and then doesn't honor their words.
Stayed 7 nights in Nov 2023

8/10 Good

Wong Chi

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

8/10 Good

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: nice room, comfy bed, big space, nice little couch, great pool. Dinner was lovely and not over expensive. Great to be in an area of Phuket that was quiet. Friendly attentive staff. Area: had to walk quite far for an atm. They should have one in the lobby. The spa and restaurant across the street are very nice. The ladies have a great massage that wasn't too expensive and I had dinner and takeout at Sam's 3 times. Delicious. 7-11 handy. The woman outside to the right did all my laundry for 80 Baht a kg and it was folded and nice and clean. Not so good: I think the resort is still trying to recover from the pandemic. One restaurant open and one pool. I couldn't even see a pool number two. My bath tub taps weren't working and when my room got humid there were handprints and other stuff all over the outside glass. Someone came and cleaned it all promptly. Crowne plaza should definitely be using glass water bottles in the room like the other hotels in Phuket and no need for the little shampoo etc bottles now, it should all be in refill shower bottles. Overall a lovely stay and I would recommend if you'd like to be in a quiet area of Phuket.
Stayed 5 nights in Nov 2023

10/10 Excellent

Mikhail

Stayed 4 nights in Nov 2023
Response from James Hang on Feb 8, 2024
Thank you for your review.Best RegardsJames Hang

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a quite stay
Great location for a quite stay . No shops , no fuss. We had the pool to ourselves each day . Food is great , service outstanding . Nothing is to much trouble.
View from our room
Sun rise is a must get up at 545 to see the show
Stayed 3 nights in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi in restaurant and gym needs improvement
Stayed 7 nights in Oct 2023

4/10 Poor

Raul Davian Bultron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Uday

Traveled with family
Liked: Amenities
Great property- some rooms are dated now.. but overall great. The manager Nu was excellent and accommodating in all our requests. Thanks Nu- We had a good time overall - Very close to the pier incase your are taking the day tours, we did a tour from “love Andaman” starting at this pier and was super good. Look for Ruby and Anna at the day tour.
Stayed 3 nights in Oct 2023

6/10 Okay

Rupali

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Quiet far from main areas and attractions. Property is very big and bit old type. Food taste average. Service good. Also airport is very far.
Stayed 2 nights in Oct 2023

6/10 Okay

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ทุกอย่างคือ สวย ห้องดี วิวสวยมาก พนักงานน่ารัก แต่ ห้องน้ำทุกห้องไม่มี พัดลมระบายอากาศ พอถ่ายท้อง แล้วกลิ่นตลบไปทั้งห้อง อากาศไม่สามารถระบายออกไปข้างนอกได้ ลำบากพอจะถ่ายท้อง
Stayed 3 nights in Sep 2023
Response from ยุ้ย on Oct 7, 2023
ขอบคณสำหรบคำแนะนำนะคะ ทาง โรงแรมจะนำเสนอ ปรบปรงเรองของ ระบายอากาศภายในหองพก ใหดขน คะทาง โรรวแรม ตองขอประทานโทษในความไมสะดวก ของลกคาดวยนะคะกราบขอประทานโทษอกครงคะรจลน พงษสวรรณผจดการฝายดแลลกคาออนไลน

10/10 Excellent

Elijah Tamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Yui on Oct 7, 2023
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza PHUKET PANWA BEACH.Again, thank you for score and we look forward to welcoming you back to Crowne Plaza Phuket Panwa beach in the near further.Regards,Rodjalin PongsuwanGuest Relation Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to start our time in Phuket away from the hustle and bustle and to simply relax and unwind…and this was the perfect place for it. The beach is pretty much private to this hotel and the large pools on offer were clean, large in size and had plenty of deck chairs and shade umbrellas. The buffet breakfast was large and extremely varied in what was offered. The views from our room across the bay and the sunrises were fantastic. Local eateries are not in abundance but the hiring of scooters enables this to happen. The staff were always friendly and ever-helpful. The quality of the service of the rooms varied from day to day which was a little surprising - we had to ask for more towels each day. Overall, a lovely area, and well recommended.
Stayed 4 nights in Aug 2023

8/10 Good

Patcharin

Stayed 2 nights in Aug 2023

10/10 Excellent

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2023

10/10 Excellent

Guang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to take a good rest in a quiet environment with a good sea view, this is the ideal place to go.
Stayed 12 nights in Apr 2023
Response from Yui on Jun 2, 2023
Dear Mr. Guang,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza PHUKET PANWA BEACH.We look forward to see you here again in the near further at our beautiful Serene Cove.Best regardsRodjalin Pongsuwan

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2020
Response from Mark /Asst.FOM on Mar 31, 2020
Thank you for sharing your feedback. We hope to have the opportunity of serving you again in future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Unbelievable property. Great relaxation property.
Stayed 2 nights in Mar 2020
Response from mark /Asst. FOM on Mar 19, 2020
Thank you very much for your kind review. We are happy to hear that you enjoyed your stay with us. That is a very kind compliment we got. We certainly look forward to welcoming you back in the near future.

2/10 Terrible

Constanza

Stayed 7 nights in Feb 2020

8/10 Good

Elsie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Refrigerator in room did not work good and had many issues with room and had to get maintenance to fix while we were there. Wait staff and personnel are very helpful and friendly. Food at hotel is over priced but very good. Do not use hotel agency to book tours they over charge. Get with locals and you get a much better price.
Stayed 13 nights in Feb 2020
Response from Mark /Asst.FOM on Feb 26, 2020
Dear Elsie Thank you very much for your feedback and for sharing your experience at Crowne Plaza Phuket Panwa Beach. First and foremost, We would like to sincerely apologize that these issues have affected your otherwise favorable impression towards our resort. We value your review and will certainly use your comments to further improve our guest’s experience. We would say thank you once again for your recommendations and we hope to be able to welcome you back on another occasion.

2/10 Terrible

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Mark / Asst.FOM on Feb 19, 2020
Thank you very much for your feedback. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

kindall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was right on the beach. The hotel staff was friendly and the amenities were amazing.
Stayed 4 nights in Dec 2019
Response from Mark /Asst.FOM on Feb 19, 2020
Thank you for taking the time to write us a review following your recent stay at Crowne Plaza Phuket Panwa Beach. The whole team is delighted to learn that you had a fantastic stay in our resort. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Jason

Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services on the guest services in particular of the services from Poh the Manager is excellent. The food provided by the restaurant is not upto standard, taste is not good except the morning breakfast which is good.
Stayed 3 nights in Dec 2019
Response from Mark /Asst. FOM on Feb 19, 2020
Thank you for your feedback. Whilst we are delighted that overall you pleased to stay with us, we regret that some aspects of our property did not meet your needs and expectations. We are sorry that this issue has affected your otherwise favorable impression towards our resort. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you.

10/10 Excellent

Misskellykel, Washington DC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property, I will be a video review on this location and will definitely be back
Stayed 2 nights in Dec 2019
Response from Ma on Dec 7, 2019
Greeting from Crowne Plaza Phuket Panwa Beach! Thank you very much for your positive feedback and for sharing your experience at Crowne Plaza Phuket Panwa Beach. I am delighted that you enjoyed your stay and in particular our services. Looking forward to welcoming you back for another memorable stay. Sincerely, Mahama N. Resort Assistant Manager

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, a little dated.
A super nice hotel, but the rooms are a little dated...it was really noisy in the early hours due to very little sound proofing and the shower sprayer and knob were broken. Also, there is not an ATM in the hotel. Other than that, the service was perfect, the food delicious, and the view amazing.
Stayed 4 nights in Nov 2019
Response from Pae on Dec 4, 2019
Dear Guest Thank you for taking the time to tell us about your experience at Crowne Plaza Phuket Panwa Beach. We are more than pleased to hear that you enjoyed your stay at our resort and that you feel you received great service. Once again, Thank you for your value feedback which we had been shared to our management team,we constantly being improved. We look forward to being able to create a memorable experience for you. Sincerely, Suchatit H. Resort Assistant Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, service and food were excellent. Furniture and TV are old. Not enough entertainment channels on TV.
Stayed 6 nights in Nov 2019
Response from Crowne Plaza Phuket Panwa Beach on Nov 27, 2019
Thank you for taking the time to review your stay with us. We're very pleased to hear that our staff made your stay pleasant. We are currently undergoing an upgrade of our TV system & furniture. We hope you will have an opportunity to return and enjoy The Crowne Plaza Phuket Panwa Beach again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway.
Great location for a quiet getaway. Direct access to beach and you can actually sit on beach. Access to two pools. Pawan Panwa Spa on site too. Staff very helpful and friendly. There was Aung at the Mosaic Restaurant and another staff at reception who helped us and advised us with great efficiency. There is such a resort feeling in the place and it was really relaxing and open feeling. Breakfast was quite a spread but would have loved more Thai cuisine. Although the resort is a distance from Old Phuket town, there is a shuttle into town and back. Sam’s Kitchen is a nice little food place just opposite Crowne Plaza where you can get very nice Thai food. We hope the resort will give itself an uplift as the rooms are a bit overused. Overall I enjoyed my stay very much.
Stayed 3 nights in Sep 2019
Response from Mark on Sep 17, 2019
Dear Guest Thank you for taking the time to tell us about your experience at Crowne Plaza Phuket Panwa Beach. We are more than pleased to hear that you enjoyed your stay at our resort and that you feel you received great service. We will be sure to pass your kind words along to staff at Mosaic restaurant and Front desk staffs. We are so glad to know that they made such a fantastic impression. Once again, we'd like to thank you for your precious feedback. We look forward to being able to create a memorable experience for you. Sincerely, Boonmark Aiatdee Asst Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice beach for kayaking or paddle boarding. I fond it was a bit too shallow for swimming. However the property has two great pools for swimming all times of day. The food was fantastic. Great choices of Thai and Italian cuisine. We didn't rent a car or moped so we found the local travel cost starting to add up over time since the property is a good distance from shopping, bars etc. We felt very safe walking around in the surrounding community. Beautiful experience overall.
Stayed 5 nights in May 2019
Response from Nopparat O. Resort Assistant Manager on Jun 2, 2019
Dear Value Guests, Warm greetings from Crowne Plaza Phuket Panwa Beach, Phuket! Thank you for taking the time to post a review score following your recent stay at Crowne Plaza Phuket Panwa Beach. The whole team is delighted to learn that you had a fantastic stay in our Phuket resort. It's also most encouraging that you enjoyed and experienced great hospitality and comfortable accommodations during your stay with us! My team and I look forward to welcoming you back for another memorable stay. Best regards

10/10 Excellent

Julien, Shanghai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for a quiet vacation away from the hustle and bustle of the city perfect to unwind and relax
Stayed 4 nights in Apr 2019
Response from Nopparat O. Resort Assistant Manager on May 6, 2019
Dear Value Guests, Warm greetings from Crowne Plaza Phuket Panwa Beach, Phuket! Thank you for taking the time to post a review score following your recent stay at Crowne Plaza Phuket Panwa Beach. The whole team is delighted to learn that you had a fantastic stay in our Phuket resort. It's also most encouraging that you enjoyed and experienced great hospitality and comfortable accommodations during your stay with us! My team and I look forward to welcoming you back for another memorable stay. Best regards

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2019
Response from Crowne Plaza Phuket Panwa Beach Team on May 7, 2019
Thank you for your value feedback which we had been shared to our management team. We will be working hard to present for future improve. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Beau on Apr 2, 2019
Dear Value Guests, Warm greetings from Crowne Plaza Phuket Panwa Beach, Phuket! Thank you for taking the time to post a review score following your recent stay at Crowne Plaza Phuket Panwa Beach. The whole team is delighted to learn that you had a fantastic stay in our Phuket resort. It's also most encouraging that you enjoyed and experienced great hospitality and comfortable accommodations during your stay with us! My team and I look forward to welcoming you back for another memorable stay. Best regards, Chutimadee P. Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was on a private beach. Found that it was not close to many other resteraunts or stores
Stayed 7 nights in Feb 2019
Response from Mark /Asst. Front Office Manager on Feb 28, 2019
Thank you very much for provided us feedback. Your comments will be shared with our entire team. We hope to have the opportunity to welcome you to our resort for another relaxing and memorable experience. Best regards, Mark

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent A+++++
Stayed 5 nights in Feb 2019
Response from Mark /Asst. FOM on Feb 25, 2019
Thank you very much for your plus+++ feedback. We hope to have the opportunity to welcome you to our resort for another relaxing and memorable experience again. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! It’s in a quieter area of Phuket but still close to restaurants. Taxi services and scooter rentals are on site. It is a beautifully designed hotel. You can feel the breezes from the ocean all day. Big pools and the hotel has its own private beach, so convenient! The Panwa area is beautiful with many viewpoints and beaches. Rent a scooter and go explore!
Stayed 3 nights in Feb 2019
Response from Mark /Asst.FOM on Feb 19, 2019
Greeting from Crowne Plaza Phuket Panwa Beach! Thank you very much for your positive feedback and sharing your experience at Crowne Plaza Phuket Panwa Beach. It certainly helps us to motivate working in everyday. Once again, thank you for choosing to stay at Crowne Plaza Phuket Panwa Beach for your holiday and looking forward to welcoming you back for another memorable stay.

8/10 Good

Nizar

Liked: Staff & service, property conditions & facilities, room comfort
Not for swimming.
You can’t swim in the ocean,the water is too shallow and the ebb of the water happens often. The pools are 4 feet deep. Lots of lizards.not many things around.
Stayed 6 nights in Jan 2019
Response from Mark / Asst FOM on Feb 6, 2019
Thank you for your information. Our resort is located in the east cost of Phuket island, name Panwa bay. This area we can see high tide and low tide happened as normal in everyday. However this area quite safe for swim when high tide and different from other side of Phuket in west such as Patong, Kata, or Karon beach. As our hotel still located in tropical island area therefore there is still some mosquitoes or lizard around as normal. However our hotel we do have weekly pest control program.

10/10 Excellent

Archara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got upgraded to suite and the room was really nice and spacious. Breakfast spread was pretty decent. The hotel is quiet and far away from town which is what we wanted. We enjoyed our times there.
Stayed 2 nights in Jan 2019
Response from Mark / Asst.FOM on Jan 29, 2019
Greetings from Front desk, Crowne Plaza Phuket Panwa Beach. Thank you very much for your valuable feedback which made us feel very glad to know that you are very happy during stay with us. We hope to see you again for next holiday soon. Regards, Mark Asst.Front Office Manager

6/10 Okay

Verified traveler

Liked: Cleanliness
The hotel is beautiful! Unfortunately, there were weird things about our room. When we checked in we had no wash clothes or hand towels. There was 1 half roll of TP with no back-up. They brought the items once requested but for a 4.5 star hotel these should have been thought of prior to us checking in. When the bed linens were laundered the bed was re-made with a comforter which was much too small for the king bed.
Stayed 3 nights in Jan 2019
Response from Crowne Plaza Phuket Panwa Beach Team on Jan 11, 2019
Dear Valued Guest, Thank you for sharing your candid feedback on Expedia. Whilst we are delighted that overall you pleased to stay with us, I am sorry that this issue has affected your otherwise favorable impression towards our resort. My team and I value your review and we will certainly use your comments to further improve our guest’s experience. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Kind regards,