Ratings based on 725 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from jordan

Nice hotel close to beach and shops

Posted Feb 25, 2017
Nice hotel close to every thing , good breakfast . Rooms nice fe four star hotel , need better house keeping when cleaning daily while you are staying at hotel .liked the offer of free two pice laundry daily.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Very nice hotel with clean spacious rooms. Upper floors give you a nice view of the city. Location is close to subway and sky train stations. Good location for site seeing. Not many restaurants close by. This is a business district. Would stay here again.
Comment from Hotel Management
Feb 18, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you very much for your kind feedback with appreciate score. Happy guests make all our efforts worthwhile and we are happy to read of your enjoyable experience during your stay in Deevana Plaza Phuket Patong. Our team aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Holiday

Posted Feb 16, 2017
This is the second time I have been to this hotel . Great friendly staff pool and pool bar was good. Room was clean and comfortable the breakfast had loads of choice .only five minutes walk to beach and markets and bars. Bangla road is 10 minutes walk away
Comment from Hotel Management
Feb 16, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you for posting your impressions after your recent stay at Deevana Plaza Phuket Patong. It has been a pleasure to have you with us again and we are more than happy to read that we could exceed your expectations especially our pool facilities, breakfast choice and our warm hospitality service of our staff, we will forword your kind word to our staff who will be delighted to hear that they are doing a good job. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Pros: The lifts were the fastest I've come across.
Cons: Perhaps the lighting in the bedrooms could be a bit brighter.
Location: Location was spot on. Near beach and right in the middle of the bars and restaurants.
Had an enjoyable 8 night stay in the Deveena Plaza with no problems. Unfortunately we didn't have a pool view,so if you would like one make sure you have an odd numbered room. Plenty of choice for breakfast to suit all nationalities
Comment from Hotel Management
Feb 15, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you very much for your kind feedback with appreciate score. Happy guests make all our efforts worthwhile and we are happy to read of your enjoyable experience during your stay in Deevana Plaza Phuket Patong. Our team aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, excellent location

Posted Feb 5, 2017
Great hotel for a great price, can always get a sun bed around the pool. Plenty of shade during the afternoon if needed. 5 minute walk from the beach, and around 10 minutes to Bangla Street. Breakfast was fantastic, different choice everyday - and we stayed 15 nights! Hotel bar and restaurant very quiet during evenings though.
Comment from Hotel Management
Feb 7, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you very much for your kind feedback with appreciate score. Happy guests make all our efforts worthwhile and we are happy to read of your enjoyable experience during your stay in Deevana Plaza Phuket Patong. Our team aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Nice hotel

Posted Jan 29, 2017
Hotel and swimming pool are ok, buffet breakfast is good. hotel location is not bad room need new lighting and comfortable bed. While checkin to hotel reception staff try to allocate us different room than we booked and paid for. Talk to the manager trying to explain they double booked. Pool towel conditions are not great. Some staff need to greet and welcoming to the guest, for that need some training to the staff.
Comment from Hotel Management
Jan 31, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you so much for your really nice words and your feedback after your recent stay at Deevana Plaza Phuket Patong. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities & facilities exceeded your expectations. We would like to apologize for some issues that disappointed you experiences during your stay at our hotel recently. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We certainly look forward to the pleasure of welcoming you back in the very near future. Kind Regards - Darunee K.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

excellent hotel not too far away from the beach

Posted Jan 23, 2017
Pros: Nice size room with a pool view. Well maintianed grounds and well serviced pool area. Staff were friendly and hlepful. The hotel's happy hour.
Cons: water pressure in the shower
Location: Patong Beach, Jungceylon
An oasis in the heat and noise, when returning from a days outing or shopping. Deevana Plaza offered a cool relaxing spot by the pool. We booked a standard city view room but were upgraded to a room with a pool view. The Deevana Plaza is close to Patong Beach and shopping but not so close that the noise, traffic and amount of people are a hinderance or imposing. Good breakfast buffet selection to start the day if you were off to one of the islands or daily activities
Comment from Hotel Management
Jan 27, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you for posting your impressions after your recent stay at Deevana Plaza Phuket Patong. It has been a pleasure to have you with and we are more than happy to read that we could exceed your expectations especially our pool facilities, hotel's happy hour and our warm hospitality service of our staff, we will forword your kind word to our staff we will be delighted to hear that they are doing a good job. Thank you also for your kind feedback on our water pressure in the shower room, we’ve shared & raised up your comment into our team and we assure you that your feedback will give us the opportunity to remedy any problem that may exist and help to improve our product & services further. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience. Best Regards - Darunee K
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria Australia

Lovely Hotel close to shops and beach

Posted Jan 13, 2017
Pros: Staff where friendly and accommodating, breakfast was great lots of variety
Cons: Drinks where a bit pricey at the outside pool bar.
Location: Location was great, not far from night life and beach didn't need TUK TUK or Taxi.
A few nights we didn't get much sleep due other holiday makers slamming doors and yelling. I did report it to the reception in the morning and was told that they would patrol our floor more often during the night. Also we didn't think much of the New Years Eve Function at the hotel, it was to expensive and quality of food and entertainment was very poor. Overall the Hotel was OK
Comment from Hotel Management
Jan 19, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you very much for your kind feedback with appreciate score. Happy guests make all our efforts worthwhile and we are happy to read of your enjoyable experience during your stay in Deevana Plaza Phuket Patong. Our team aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future
2 out of 5
by A verified traveler

Wouldn't stay here again

Posted Jan 6, 2017
Food was average we waited over 45 mins for lunch when we were the only people in the restaurant... got stuffed around with breakfast.. Woke us up 3 times at 8am when you want to sleep in on your holiday. Not only by knocking but with phone calls... the car starf were lovely. The pool was nice.. but way too busy..
Comment from Hotel Management
Jan 9, 2017 by Darunee K. (E Commerce), Hotel Management
Thank you for taking the time to write us a feedback after your recent stay at Deevana Plaza Phuket Patong. We are sorry that we didn’t meet your expectations, and consequently you did not enjoy your stay with us. However, we thank you for your kind comments/ issues on the items that we have to improve especially the noisy issue. We have raised up your comments/issues to our team and please trust your comment is valued for us on improving our service and product further. We look forward to hopefully welcoming you back to our hotel in the near future.
4 out of 5
Recommended
for Families
by A verified traveler from Melbourne

Very good hotel close to everything

Posted Jan 2, 2017
Pros: Very close to the town centre, walking distance to shops and Jungceylon shopping centre. Breakfast was very nice with lots of variety.
Cons: The bathroom lighting can be improved a little, it's a bit dull, need more light.
Location: Very close to the Hard Rock hotel/restaurant, 10 minute walk to Bangla Road and other wonderful restaurants along the way.
Check in was no problem, room and bathroom was clean and comfy. Staff were friendly and pool was nice.
Comment from Hotel Management
Jan 5, 2017 by Darunee K. (E Commerce), Hotel Management
We are thrilled that your stay with us was enjoyable and thank you for your compliments on our hotel location and breakfast facilities. Thank you also on pointing out several areas of possible improvements and we will try and improve on a points that you have raised on which we can surely do better. We look forward to welcoming you back to our hotel in the future. Kind Regards - Darunee K.