Utterly disappointed & bad value for money
Posted Aug 10, 2016 on Hotels
I was utterly disappointed with Impiana Private Villas after staying with them for 3 nights. This suppose to be a 6-star private villa, however, the condition of the entire place, and the service do not live up the standard. Not even for a 4-star hotel. The rooms, bathroom &f urnitures are very old and dirty.The bed sheets had wholes on it, and the bathing towels provided by the hotel were yellow. They looked very old and dirty. All the staffs in the hotel speaks very limited English. When we called the front desk to book taxis for us, the hotel staff did not understand us most of the time.
This hotel was also filled with million of mosquitoes due to the surrounding trees and plants and due to lack of insect spray by the gardeners. Although the rooms provided insect repelled, but it didn't help. Every night, we were raided by the mosquitoes and I was so afraid to fall asleep. We paid for more than USD 300/night for a GRAND POOL room, and I honestly feel that it does not deserve this price. We moved to Naka Phuket hotel on our 4th night, a hotel that is just a little over 1 year old. We paid only USD280/night for a pool villa with infinity pool, much bigger space, way better services and facilities and the rooms were super clean with magnificent views towards the ocean and the sunset.
If you are looking for a nice and relaxing romantic getaway, I would suggest you to book NAKA phuket instead.