Ratings based on 497 Verified Reviews

4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto,Ontario

Loved it!

Posted Nov 24, 2016
Staff were friendly and helpful. My partner has a peanut allergy and they were very accommodating. The breakfast was delicious! Our walk out pool villa was quiet and tranquil. The beach is a 10 min walk, and the hotel will give you a mat and umbrella to take with you free of charge. Kata Beach was beautiful! The locals are lovely. Plenty of restaurants and shops to get water and snacks.
Comment from Hotel Management
Dec 18, 2016 by Vichai, Hotel Management
Thank you very much for your comments and hope to see you again next time. Vichai Resident Manager
4 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Beautiful Hotel near Beach, and Shopping

Posted Nov 5, 2016
Pros: I liked the ambiance. The hotel staff. The cleanliness, close to shopping area and great spa's
Cons: The mattress are very hard. I didn't get many nights of sleep. I woke up with aches and had to go to the spa because the beds were so hard
Location: Nice nearby Resturants. Once block from the beach. Bar is near beach.
This hotel looks exactly how the pictures depict. Hotel rooms are clean. The cleaning staff are very sweet even if they don't speak English and the cooking staff are all pleasant and smiling all the time. The hotel is not on the beach exactly but its just a block away. The breakfast was good, not great. I pool area was perfect clean and the food court by the pool came in handy. Right next to shopping and the beach is one block away
Comment from Hotel Management
Jan 2, 2017 by Vichai, Hotel Management
Thank you very much for your feedback, krab Best regards, Vichai Resident Manger
4 out of 5
by A verified traveler

Lovely hotel in great location

Posted Nov 1, 2016 on Hotels
Fab hotel. Go for a pool view room as opposed to one with the outdoor bath which are very dark & dungeon like
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you very much for your feedback and hope to see you again next time. Best regards, Vichai Resident Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Qld, Australia

Hotel show casing Thai culture.

Posted Oct 26, 2016
Pros: The building style and atmosphere. Most staff friendly and helpful. Beautiful pools.
Cons: Overall maintenance required.... everything looked a bit old and runned down. New towels required. Well established gardens but not looked after.
Location: Kata Beach is very dirty..... wished we've been closer to Patong. Cost a lot to travel back and forth each day.
A pity that there was no live music and/or shows happening anywhere due to the death of the King. We always felt safe. Unfortunately we all ended up with food poisoning .... probably from eating on one of the islands. Disappointed in one of our day trips ...... due to bad weather we wasted our day and money ..... this tour should have been cancelled and changed to another day but I believe they NEVER cancel a trip, because they don't want to refund customers ..... this is wrong!! We booked all of our trips through the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sidney

Nice staying at Kata Palm

Posted Oct 24, 2016
Pros: Nice room, bexs were not hard as expected from previous guest reviews. Pool for kids is really nice. Also the style of decoration is good.
Cons: Breakfast, the tours guy at the lobby with more expensive tours than in the street. Aside that every thing was fine.
Location: Really good location. 5 minutes from beach. You have everything on a hands reach
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Location

Posted Oct 24, 2016
Loved the location of this property, everything you need is just a few minutes walk away.
4 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
The hotel was great but could do with a few tweeks to brighten it again...it felt a little grubby at times.
5 out of 5
by A verified traveler

Fantastic and well managed hotel.

Posted Oct 15, 2016 on Hotels
From the reception desk, including the travel desk (with jackie chan look alike), the breakfast buffet and cocktails at the swimming pool - an amazing experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, was very happy.

Posted Oct 15, 2016
Pros: Lovely Hotel, staff very friendly, always have a smile. Definitely would stay there again, close to shops/market stalls & found a great band.
Location: found a bar about 15mins walk from Hotel where live band played, they invited me up to sing, and they were amazing.
Lovely staff, lovely hotel, very friendly. Would book there again.