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I would’ve preferred to have the beach directly on the hot hotel side. Do you have to cross the street and it was unclear whether you had to pay for lounges and umbrellas on the actual beach?
Response from Customer Relations Manager on Mar 22, 2024
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
Good location, excellent beach area, which was very clean.
Staff were very friendly and is a quiet hotel.
Food more expensive and drinks lack alcohol. Buffet options including breakfast on the poor side, far too small for size of hotel.
Overall generally good.
Stephen
Stayed 13 nights in Feb 2024
Response from Customer Relations Manager on Mar 22, 2024
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
An heavenly experience of perfect service in paradise despite a slightly musty smelling room and hit and miss service at the front desk. However, service at the dining areas, especially breakfast, and other areas were some of the best I’ve experience anywhere.
philip
Stayed 7 nights in Jan 2024
Response from Customer Relations Manager on Feb 8, 2024
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
Katathani exceeded my expectations, our (family) room was spacious and modern, the staff were helpful and unobtrusive, the beach was pretty and clean, and the swimming pools were all beautiful. We will be back!
Lisa
Stayed 6 nights in Jan 2024
Response from Customer Relations Manager on Feb 8, 2024
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
Very friendly and efficient staff. Beautiful beach property with calm private sandy beach and multiple pools. Many excellent restaurants and great buffet. Highly recommended.
Stilianos
Stayed 4 nights in Nov 2023
Response from Customer Relations Manager on Nov 29, 2023
Dear Guest,Thank you for taking the time to leave a wonderful review of our hotel! We are thrilled to hear that you had an enjoyable stay with us. Our team works diligently to provide the best experience possible, and it is rewarding to know that we succeeded in making your visit memorable.Thank you once again for your kind words, and we can't wait to see you again soon!Sincerely,
Response from Customer Relations Manager on Dec 6, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Excellent
Samuel
Nov 21, 2023
Samuel
Stayed 7 nights in Nov 2023
Response from Customer Relations Manager on Jan 5, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
2/10 Terrible
Yuchen
Nov 20, 2023
Disliked: Cleanliness, staff & service
Yuchen
Stayed 3 nights in Nov 2023
Response from Customer Relations Manager on Nov 29, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Excellent
Julie
Traveled with family
Nov 14, 2023
Liked: Amenities
Loved the friendly staff , extremely helpful, love the property at self. It was very private lovely, clean rooms and the food was great
Julie
Stayed 8 nights in Nov 2023
Response from Customer Relations Manager on Nov 29, 2023
Dear Guest,Thank you for taking the time to leave a wonderful review of our hotel! We are thrilled to hear that you had an enjoyable stay with us. Our team works diligently to provide the best experience possible, and it is rewarding to know that we succeeded in making your visit memorable.Thank you once again for your kind words, and we can't wait to see you again soon!Sincerely,
10/10 Excellent
Craig
Nov 14, 2023
Craig
Stayed 6 nights in Nov 2023
Response from Customer Relations Manager on Dec 6, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5th visit! And coming again next year! Best location and family resort 10/10
Aneta
Stayed 1 night in Nov 2023
Response from Customer Relations Manager on Nov 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
Is great for families with little kids, who just want to relax.
Resort has everything you need, is quiet and easy to get around. close to get to Karon or Kata beach and about 25-30 min tuktuk ride into patong beach. highly reccomend.
Jessica
Stayed 8 nights in Oct 2023
Response from Customer Relations Manager on Nov 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
I liked that there are many restaurants to choose from, the hotel is in a walkable area and the ambiance.
Daphne
Stayed 9 nights in Oct 2023
Response from Customer Relations Manager on Oct 27, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
Very nice in October. Not too busy and not too much rain. If you want a new custom tailored suit try Robin Collection across the street.
Chris
Stayed 7 nights in Oct 2023
Response from Customer Relations Manager on Oct 27, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
Friendly and helpful staff! Room was a good size and nice; the wifi was spotty here and there which meant when trying to watch Netflix/Amazon Prime it would freeze, sometimes frequently. Everything was very damp (bedding, our clothes etc.) - Perhaps due to the time of year we were here? Overall, the property is very nice and clean. Pools were very nice and lots of spots available. Included breakfast buffet was good with lots of options. The one disappointment was the beach with the garbage along the shore and in the water ... it was being cleaned up however it made the experience being on the beach and in the water unpleasant so we did not spend much time there. There are restaurants and shops across street from resort which is nice and you can walk to Kata and Karon depending on how far you're willing to go. But there are taxis and tuk tuks readily available!
Taryn Susan
Stayed 7 nights in Sep 2023
Response from Customer Relations Manager on Oct 27, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
10/10 Excellent
Youness
Oct 14, 2023
Youness
Stayed 7 nights in Oct 2023
Response from Customer Relations Manager on Oct 27, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Excellent
Peng
Traveled with family and small children, Traveled with family
Response from Customer Relations Manager on Oct 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
There are beautiful beaches and places for relaxing. Highly recommended.
Ekaterina
Stayed 10 nights in Sep 2023
Response from Customer Relations Manager on Sep 21, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,
Response from Customer Relations Manager on Sep 21, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,
10/10 Excellent
Jonathan
Sep 18, 2023
Jonathan
Stayed 2 nights in Sep 2023
Response from Customer Relations Manager on Sep 21, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
8/10 Good
WEI JIE
Sep 12, 2023
WEI JIE
Stayed 5 nights in Sep 2023
Response from Customer Relations Manager on Sep 15, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
We loved our stay at Katathani with our two daughters 6 & 12. It’s family oriented and quiet. Rooms were lovely and clean, staff super friendly. It’s a very good location to the beach and has great facilities. The pools are amazing and so many for the kids to play in. Our kids didn’t use the kids club as they made friends and played with them. Overall a great hotel to stay with family and friends.
Jorja
Stayed 14 nights in Aug 2023
Response from Customer Relations Manager on Sep 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,
We really enjoyed our stay at the Katathani Phuket Beach Resort! Lovely room with a nice view, great breakfast buffet every morning, and nice swimming pools.
Jason
Stayed 4 nights in Jul 2023
Response from Customer Relations Manager on Aug 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,
Generally a very good property, with excellent staff.
Gary
Stayed 7 nights in Jul 2023
Response from Customer Relations Manager on Aug 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,
Response from Customer Relations Manager on Aug 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,
The staff were very friendly and nice. The property was well maintained and cleaned.
Geraldine A.
Stayed 4 nights in Jul 2023
Response from Customer Relations Manager on Aug 9, 2023
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Should you require any further assistance, please do not hesitate to reach out to us.Sincerely,