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Reviews of Koyao Island Resort

4.5 out of 5
Koyao Island Resort
24/2 Moo 5, Tambon Koh Yao, Ko Yao, Phang Nga

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 133 reviews" "
Rating 8 - Good. 29 out of 133 reviews" "
Rating 6 - Okay. 5 out of 133 reviews" "
Rating 4 - Poor. 1 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Stayed 1 night in Mar 2024

8/10 Good

Sharon, Mount Warren Park

Stayed 4 nights in Dec 2023

10/10 Excellent

Pierre-Marie

Stayed 1 night in Sep 2023

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, nice, peaceful
Stayed 4 nights in Mar 2023

2/10 Terrible

weston

Stayed 1 night in Oct 2022

8/10 Good

Cyndia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the hill in one of the luxury hornbill tents with a private pool. It was fabulous, but pricy. It was definitely worth the experience for us. We had floating breakfast in our little pool. It was amazing. We then moved down to one of the less expensive villas. These were older, less comfortable, more rustic. Ours was full of mosquitoes and a few other critters. The staff burned mossie coils and we slept under the netting, but there were still lots -- there is standing water next to the property. It may be different if you stay on the right side as you look at the ocean. Ours was in the corner on the left by the mangroves. The grounds are outstanding -- so beautiful. We saw hornbills on the property and really enjoyed the beauty of the beach and island views. The staff tried hard and were very pleasant and welcoming, but could be better trained. I think they are just coming back from COVID and are not up to full speed yet.
Stayed 2 nights in Apr 2022

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely staff, nice restaurant, great service
Stayed 7 nights in Dec 2021

10/10 Excellent

mariet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique place in Kao Noi, a unique settings and views of the bay surrounded by nature, sounds of gentle waves, birds (hornbills) with a very attentive staff. With a strong Wifi and yet close to Nature, a peacufull stress free where you can relax.
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location, enjoyed stay but lacks something.
This is a really lovely hotel in a great location but somehow it didn’t quite live up to expectations. It’s an expensive option but in a lot of ways had more of a feel of a 3/4 star than premium property. Beach is fantastic and the longest frontage of any hotel I’ve stayed in, really clean sandy stretch and hardy anybody using it bar the odd hotel guest. I’d avoid the cheapest sea breeze rooms unless you are comfortable being exposed to the elements and mosquitoes, at times we needed to sit in darkness to stop insects being drawn in. That said, the room was large and had a fantastic view and will wow you at first sight. Restaurant was ok. Good breakfast choice of reasonable quality items although staff seemed to lack confidence and weren’t that attentive unless you asked. Other than breakfast we only ate lunch once there as it seemed rather expensive compared to the other local places scattered around the area who served comparable quality at around a third of the price We liked the free use of bikes and kayaks etc. Pool had a good location but water seemed a bit cloudy and the filtration seemed to leave a film and scum/leaf residue in corner. Overall we would stay again if the rates were a cheaper or the standards upped a little to improve value.
Stayed 4 nights in Mar 2020

8/10 Good

Stanislav

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Unbeatable view
Lovely place with phenomenal view form the pool, and outstanding stuff. Had a dinner in hotel’ restaurant; food was very good, as well as service. Got an upgrade on arrival to full size villa. It was an adequate size, comfy but slightly tired. Also lights on the deck above a bed were way to strong. I had to take off one light bulb. Dimmers should be installed.
Stayed 1 night in Feb 2020
Response from Koyao island resort on Feb 11, 2020
Dear Stanislav, Thank you for your fantastic review and for choosing to stay with us! We do take immense pride in our views and we are very happy to hear we could make your experience memorable. Thank you very much for your constructive feedback - your suggestion has been passed onto the management team and we will take this into account at the soonest. We hope we see you again soon! Best wishes, The Koyao Management Team

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019
Response from Koyao Island Resort Team on Dec 4, 2019
Dear Guest, Thank you for choosing to stay with us at Koyao Island Resort and for your glowing review and feedback. We hope to have you come stay with us again soon! Best wishes,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, well laid out and space to do your own thing
Stayed 4 nights in Oct 2019
Response from Koyao Island Resort Team on Dec 4, 2019
Dear Guest, Thank you for choosing to stay with us at koyao island resort and for your glowing review. We look forward to having you with us again soon! Best,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
his place is amazing!
What an amazing place! They really went above and beyond to make our stay comfortable, relaxing and memorable. From having someone greet us at the airport and take us to the speed boat to upgrading us to a seafront villa and even arranging a private romantic dinner for two - they were the best!! The resort and the beach is clean, the staff are all friendly and so helpful, the Pum Pui restaurant is one of the best on the island and food is incredibly delicious! The rooms were spacious and comfortable (and they even had an outside shower). Im still day dreaming of being in the infinity pool that looked onto the Andaman Sea. I honestly couldn't have asked for better. We did a lot of research of whether to stay on KYY or KYN and we're very happy we chose KYN and especially pleased with Koyao Island Resort.
Stayed 6 nights in Sep 2019
Response from Koyao Island Resort Team on Dec 4, 2019
Dear Jonathan, Dear Guest, Thank you for choosing to stay with us at koyao island resort and for your glowing review. We are very happy to hear we were able to make your experience wonderful with us and we continue to strive doing even better. We look forward to having you with us again soon! Best,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, so relaxing for 5 days after busy travelling for 2 weeks. Beautiful natural sandy beach wow!! Lovely breakfast so fresh. And lovely food and wonderful staff always smiling and friendly. Thanks to the staff who made our days so wonderful! I stayed at villa with suite, lovely comfortable and huge bathroom. Worth spend more money for the villa!!
Stayed 5 nights in Aug 2019
Response from Koyao Island Resort on Sep 12, 2019
Thank you for your wonderful review and for choosing to spend your holiday with us! We are very happy to hear you enjoyed our service and we hope to have you with us again at the soonest. Best, The Koyao Island Resort Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Beautiful beach and stunning view. Private beach cottages, plenty of space, quiet, gorgeous infinity pool.
Stayed 6 nights in May 2019
Response from Koyao Island Resort Management Team on May 17, 2019
Thank you for staying with us and your wonderful review - we look forward to you staying with us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from KoyaoIslandResort on May 9, 2019
Thank you for your positive rating! We are very happy to see you have enjoyed your stay with us. We look forward to having you with us again! Best, The Koyao Island Resort Management Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation and amenities, wonderful service and staff plus amazing location.
Stayed 5 nights in Feb 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort on Ko Yao Noi
This resort has it all! The rooms and staff are top notch, it’s on the best beach on the island, and next to the best restaurants. The bartender also makes the most fantastic cocktail we had in all of Thailand, the Tom Yam Siam. It’s a must!
Stayed 3 nights in Jan 2019

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Paradise, with all the *potential* to be a 5 star
We couldn't be happier that we chose to stay on Koh Yao Noi. The island is exactly what we were looking for - a quiet, beautiful, untarnished paradise. I did extensive research before deciding to book Koyao Island Resort. We arrived on a longtail boat to the beachfront of the resort. Though after we arrived, we were nearly forgotten about. They were clearly busy (or understaffed) & no one took the time to figure out who we were, tell us about the resort and what we could expect, etc. We had to flag someone down to figure out next steps & were told we could leave our bags and our room would be ready in a few hours. And that was it. Not the best first impression. We then took the resort bikes to check out the area and have lunch while we were waiting for our room. The island itself is such a gem and I'd highly recommend taking time to check out the local shops, restaurants, hidden beaches, etc. The locals are SO friendly and everything feels very safe. Our villa was wonderful, spacious, & well kept. Breakfast buffet is impressive though the service at breakfast was unfriendly and sparse. We also had to call the front desk multiple times to have someone fix our toilet. Upon leaving, we went to settle our bill & saw charges in error. What next ensued was a thorough interrogation before they acted like they were doing us a favor by removing charges that weren't ours. All the potential to be a 5-star experience but misses the mark when it comes to customer service.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Theresa, West Des Moines, IA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel on the beach! Thoroughly enjoyed this hotel - the room was amazing, the staff, especially Francis was so helpful, the restaurant delicious, and excursions really nice. We used the free mountain bikes to bike around the island. Love this place and its atmosphere!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing place! Would go back!
Stayed 4 nights in Oct 2018

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was very helpful, and the resort is extremely beautiful. no lock on the door to the room, so be aware of that.there is a safe though, so there’s that. overall, had an amazing stay. just be aware that this room is open to the environment, so no ac, and critters can get in easily if that sort of thing bothers you.
Stayed 1 night in Sep 2018

10/10 Excellent

phrommeth, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from your l private pool is superb. the service is also great. we stayed in room24, very nice view.
Stayed 1 night in Jun 2018
Response from Reservations Assistant on Jun 29, 2018
Greetings from Koyao Island Resort! Thank you so much for your perfect review! We are so happy to hear that you enjoyed your stay with us and hope to see you again. Kind Regards The Koyao Island Resort Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Great hotel to get away from the crowded tourist areas of Phuket/Krabi. The few number of rooms this hotel has is a big asset and adds to the overall tight-knit feeling of the resort. One improvement I would suggest is more attentive service from the restaurant/bar staff.

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Shabby and not chic
After staying in other properties around Thailand this place pales in comparison. While going for rustic chic this resort comes off as just rustic and highly overpriced. The toilet and the sink in the bathroom do not work properly. Little privacy in our room located over the bar and next to the restaurant. We go to bed early and can hear the clanking and talking from the common areas below. Staff management tries to make up for the poor service and accommodations but they just do not have the skill set or finesse. However , the spa services were exceptional.

10/10 Excellent

Georgina E, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort to get away from tourists.
Hotel is excellent, the island is small and not much to do but thats exactly what we wanted. Breakfast is included and it was great. Rooms are awesome and great view. The hotel does complimentary tours, drinks every other night, yoga and fun stuff every night. The tours are expensive through the hotel so I would recommend to find one outside the hotel. Also getting in and out back to phuket is much cheaper by public transportation.

10/10 Excellent

madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have to go back!
Wish we stayed longer. Everything was perfect. The staff could not have been better. Enjoyed every second.

10/10 Excellent

Natalia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing eco friendly resort, super nice staff, very good breakfast. Our dinners at the resort were one of the best ones we had in Thailand. Just loved it.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we chose this resort
Everything about this hotel is wonderful. This resort was so different to any other we have stayed at. The outdoor style of the property added to the experience of staying on this beautiful island. The views are amazing, the staff extremely welcoming, the villas are fabulous.

10/10 Excellent

Javi & Yazmin R, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort on the beach.
The resort was beautiful and peaceful. Facilities we're in excellent conditions.The staff was ver helpful and friendly.

10/10 Excellent

Philippa, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic, Amazing; Service: Flawless, Go the extra mile; Cleanliness: Gleaming, Beautiful; Absolutely the perfect get away from the city! Simply stunning

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect place to unwind and relax. Everything about the hotel and the location was enjoyable. I would highly recommend it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
Koyao Island Resort is the most relaxing place we have ever stayed. The photos online don't really do the place justice - I was nervous beforehand about whether it would be worth the money when there are alternatives on the island. Let me reassure you - it is. You wouldn't believe that a resort with no air conditioning, no walls, no locks on the doors would be comfortable; but the climate is such that the sea breeze really does cool you down at night. The restaurant was good although we thought drinks were a bit expensive. There is a little shop down the road where you can get drinks and snacks.

6/10 Okay

American

Disliked: Property conditions & facilities, room comfort
Not a Resort
While Koyao does have some charm and ambience and the staff was friendly it's not a resort. It's a small, nice, open air room hotel with no air conditioning. Although it's on a beach, it's a tiny beach not much for laying out and there is one smallish pool. The spa treatment I had was well done but the facility itself was outdated and there was no hot water so after my body scrub I had to shower in cold water. For what you pay in high season, it's not worth it in my opinion. In low season perhaps a better value but falls short on luxury.

10/10 Excellent

Bill, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent resort. Friendly helpful staff, free mt bike and kayaks to use and scooters to rent.

6/10 Okay

A, Russia

a nice 3 star hotel that needs some improvements

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up in paradise
Very relaxing, quiet, very nice, romantic room. A refreshing morning shower in the garden with the early sun shining on your face. Splendid sunrise above the rocky ilses and a gorgeous full moon rising up in the evening at the same spot. Very quiet and spaceous place at the beach; good food and many possiblities to do things outside the hotel.

10/10 Excellent

Rainer, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location, well run resort...
Superb resort. Surpassed all expectations.. Highly recommended if you're looking for a peaceful setting, away from the crowds of Phuket.

10/10 Excellent

Cbombo

Liked: Cleanliness, staff & service, room comfort
Very relaxing
Lovely place, fantastic beach and excellent service and restaurant. We loved the entire island.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Avi, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koyao Resort & Spa - a piece of heaven on earth
We - my wife and two young kids (10 months, 2 years) - thoroughly enjoyed our stay at the the Koyao resort. The location and scenery beautiful, the staff friendly, the food tasty (try the served-in-a-coconut green curry) and the Thai massages at the spa a joy. We will return!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Oasis
The island and the resort are a tranquil oasis from the more built up areas of Phuket and Krabi. If you are looking for a relaxing place to get away from the crowds, then this is a great place to spend some time. Its 5 star camping with bungalows overlooking the gardens and the beach. They have great excursions that are worth the money. Staff are friendly and helpful but Yao Noi is real island life so don't expect anything to be rushed.

10/10 Excellent

Alan, Kathmandu, Nepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic location, excellent accommodation
Right on the beach, in a stunning location overlooking the islands of Phang Nga Bay, Koyao Island Resort has to be one of the best value resorts in the Phuket area, a little over an hour by boat from Phuket island. We stayed in one of the 'residences' which are spacious, extremely well furnished (including a large and fuly equipped kitchen) and mosquito proof in the wet season.uiet, peacful, and lLots to do exploring the close by islands by long tail boat, snorkelling, kayaking, or just lazing by the beach or pool. Closest village with supplies is a 10 minute scooter ride away, and you can ride around the island by bicycle in 40 minutes - both available from the resort. Very friendly and helpful staff, and excellent massage/spa. OK restaurant - but there are a number of very good and cheap local food stalls within a few minutes walk. We'll be back.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
A stunning piece of Thailand that
A stunning piece of Thailand that has not been ravaged by the tourist masses. Loved everything about this resort, especially our beautiful villa. The outdoor shower and views out to the sea were sublime. Would return in a heartbeart.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sarag, Waterloo, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cool hotel that is a one of its kind.
This hotel might not be for everyone, but it was certainly for us.. We got as close as we would want to be to a Castaway adventure. The hotel has a way of making you feel you are its only guests, with lots of time in the pool, the ocean, the beach or the restaurant with no one else around. The service is great, but never in your face. The villas are truly special, particularly the ones closet to the Adaman Sea and with the bed (covered by mosquito netting) facing out to the sea. The villas are spacious and give you the feeling you are sleeping under the stars. With that said it is protected from the elements and gives you a spectacular view of the surrounding islands and boats. The outside shower is really special. We used the complimentary bikes to travel around the island and it is a island that has many special hidden beaches and a really nice market area. Although the hotels restaurant has great variety and all the food is great, try some of the local restaurants surrounding the resort, you will not be disappointed. If you get a chance to see this unique part of the world, take the long boat ride to the Koyoa Resort that will leave you with memories of a lifetime and a desire to go back and experience it all over again.