Villa Grand, 1 habitación, alberca privada, vista a la alberca | Alberca

Opiniones de Malisa Villa Suites

5 out of 5
Malisa Villa Suites
40/36 Kata Road, Kata Beach, Muang, Karon, Phuket

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 153 de 268 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 81 de 268 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 268 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 268 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 268 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ANNE-MARIE

Le gustó: Limpieza
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mark J

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice updated room. Spacious and clean. Lots of restaurants near the villa. Easy to get food. Walkable to the beach. Perfect area that we dont have to go anywhere esle in transport. Second time here and definitely will come back again.
Se hospedó 4 noches en noviembre de 2023
Respuesta de MVS - Management Team, el 6 dic. 2023
Dear Khun Mark J,Thank you for your wonderful review and for choosing to stay with us at Malisa Villa Suites again! We're thrilled that you enjoyed our updated, spacious, and clean rooms, along with our convenient location near various restaurants and the beach.We're looking forward to welcoming you back for another memorable stay!Warm regards,Malisa Villa Suites - Management Team

10/10 Excelente

Sam

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great villa, friendly staff good location in kata, just away from the main beach for privacy yet quick walk to get to restaurants, we only need transport to explore out of kata, some areas in the villa are a little tired but over all amazing place to stay, I’d stay there again
Se hospedó 3 noches en julio de 2023
Respuesta de MVS - Management Team, el 28 sept. 2023
Dear Khun Sam,Thank you for taking the time to share your positive review of Malisa Villa Suites. We truly appreciate your feedback and are delighted to hear that you had a great experience during your stay.It's wonderful to know that you found our villa to be great and our staff to be friendly. Providing a welcoming and comfortable environment for our guests is a top priority for us.We're glad you found our location in Kata to be convenient, offering both privacy and easy access to restaurants. It's fantastic to hear that you were able to explore the local area and only needed transportation for excursions outside of Kata.Your feedback about some areas in the villa being a little tired is duly noted, and we will assess these areas to ensure they meet our high standards.Thank you for choosing Malisa Villa Suites, and we would be thrilled to have the opportunity to welcome you back for another amazing stay in the future. If there's anything else you'd like to share or if you have any specific suggestions for improvement, please don't hesitate to reach out.Warm regards,Malisa Villa Suites - Management Team

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
An oasis in the middle of chaotic Phuket. We stayed at the 2 bedroom villa for 3 nights, beautifully appointed rooms, clean, spacious, and comfortable. The private pool is a dream, comes with its own water fall and outdoor shower. The ground of the hotel is lush and manicured. The hotel breakfast is delicious and full of options. Hotel is conveniently located right next to the famous karon beach. 5 star experience. We are meh about Phuket in general, but the hotel is the high light of Phuket.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Management Team, el 12 dic. 2022
Dear Anonymous,Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at Malisa Villa Suite were up to your satisfaction.Thank you again for choosing to stay with us and hope to welcome you back to our resort again.

10/10 Excelente

Nuran

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our stay was wonderful the rooms were super clean the staff was very friendly and our stay exceeded our expectations we will definitely come back to visit the property. One thing that needs improvement is the breakfast was not very good and not many options otherwise everything was amazing
Se hospedó 4 noches en noviembre de 2022
Respuesta de Management Team, el 12 dic. 2022
Dear Nuran,We are delighted to hear you had a great experience with our resort, you enjoyed the service of the staff and the location.Thank you again for choosing to stay with us and hope to welcome you back to our resort again.

10/10 Excelente

Yuki

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
一棟貸しで、プールもあり大変満足でした。スタッフの対応もすばらしく、感動しました。また来たいと思います。
Se hospedó 3 noches en julio de 2022
Respuesta de Lyn, el 24 ago. 2022
Hi Yuki,We are thrilled to hear that your stay with us was fantastic! We endeavor to go above and beyond to ensure our guests have a memorable experience.In the future, we hope to have the pleasure of welcoming you back, and we sincerely hope that your subsequent stays will be equally enjoyable.Kind regards,Kunrutchaya P. (Lyn)Residence ManagerMalisa Villa Suites

4/10 Malo

Keith

No Customer Service
The property is beautiful and layed out in Kata area. The problem is my wife and I purchased a villa in Rawai and were looking for a place to call home while our villa was being upgraded. We ran into a few complications and because we payed in full for the week, the property held us to a NO REFUND policy for the few days of an emergency. We could have been long time guests of the Malisa, but will never visit again, nor recommend it. We have been to 89 countries and will call Rawai Thailand or 4th home. BUT NEVER THE MALISA VILLA
Se hospedó 5 noches en junio de 2022

10/10 Excelente

Vincent

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 17 noches en diciembre de 2021

10/10 Excelente

Tanong

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de MVS Team, el 18 feb. 2020
Thank you so much for your superb rating! We are looking forward to having you once again in our property! Best Regards,

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Ikke så godt som vi havde forventet
Villaerne er fine, men vores anmeldelse er på virket af to ting: - vi havde bestilt en familievilla (den største), og den Havde de også solgt til nogle andre, så vi fik to villaer, hvilket ikke helt passede til familien - Internettet kom aldrig til at virke i den ene villa på trods af, at vi bad om at få det fikset mange gange. Ellers dejlig beliggenhed og pænt
Se hospedó 7 noches en febrero de 2020
Respuesta de MVS Team, el 9 mar. 2020
Dear Valued Guest, Thank you so much for taking the time for pointing out all the things that you think affect your stay with us. We are really sorry about what happened to your original booking, it was really our mistake by overlooking the availability of our 2 bedroom villas. That is why we moved you to our top Villa. Again, we are sorry and we will surely take action about this and we will definitely do better next time. Please accept my sincere apologies here and rest assured we pledge to dutifully deliver our best guest experience and outstanding service for your next visit. Looking forward to welcoming you back. Best Regards

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en enero de 2020
Respuesta de MVS Team, el 22 ene. 2020
Thank you so much for your ratings! We look forward to welcoming you again here at Malisa Villa Suites, Phuket! Best Regards, Joisa

10/10 Excelente

Andrea, Milano

Viaje familiar
Le gustó: Limpieza y servicios
Resort eccellente, camere spaziose, piscina piccola ma privata. Mini bar ogni giorno rifornito gratuitamente. Colazione a buffet di qualità. Personale cortese.
Se hospedó 6 noches en diciembre de 2019
Respuesta de MVS Team, el 10 ene. 2020
Dear Valued Guest, Thank you so much for your wonderful feedback! We are all looking forward to your next visit here at Malisa Villa Suites! Best Regards, Joisa

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en diciembre de 2019
Respuesta de Malisa Villa Suites, el 6 ene. 2020
Dear Valued Guest, Thank you so much for your 5-star ratings. Best Regards, MVS Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2019
Respuesta de Joisa, el 19 dic. 2019
Thank you so much for your ratings! Best Regards, MVS Team

8/10 Bueno

Fatema

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
رحله جميله
كل شئ كان جميل في الفيلا
Se hospedó 5 noches en noviembre de 2019
Respuesta de Joisa, el 6 dic. 2019
Dear Ma'am Fatema, Thank you so much for your wonderful feedback! We hope that you and your family had an amazing and memorable holiday with us. We are all looking forward to your next visit! Best Regards, MVS Team

10/10 Excelente

colleen, Nanoose Bay BC

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicios
Nothing more wonderful than having your own villa with your own pool and complete privacy, Chefs arrive each morning to make your breakfast, ad lunch and dinner can also be done in the villa if you want or there is a restaurant on site. Location is spot on, end of a quiet street but just a few minutes walk to all the restaurant's bars and beach. Staff is over the top amazing and try their hardest to make sure everything is perfect for you . Highly recommend if you want quiet away from the hussle bussle and you own enclosed private space
Se hospedó 21 noches en octubre de 2019
Respuesta de Joisa C., el 27 nov. 2019
Dear Ms. Colleen, Greetings from Malisa Villa Suites! Thank you so much for your wonderful feedback. We are happy and thrilled that you had an amazing 22 days with us! Thank you so much for your well-detailed review of our location, staff, and service. A comment like this make us want to strive more and harder to provide the utmost service to our valued guest. We hope that when you come back to Phuket one day, you will choose to stay with us again. We are all looking forward to your next visit! Always take care and send our regards to Mr. Tonie as well. Warm wishes and regards, MVS Team

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stayed here for 10 nights with my wife November 2019. staff where amazing couldn’t do enough for you, villas and pool cleaned every day as well as fresh bed linen and towels. Only 2 minor grips 1. WiFi kept dropping out On some of the furnishings could have done with a spruce up. All in all I would highly recommend this property
Se hospedó 10 noches en noviembre de 2019
Respuesta de Joisa C., el 19 nov. 2019
Dear Mr. David, Thank you so much for your wonderful feedback regarding your recent stay with Malisa Villa Suites, Phuket! We will take note of all the things that you had mentioned in order for us to improve more. :) Once again, thank you so much from whole Malisa Villa Suites team and we all eagerly anticipating your next year's return. Best Regards, MVS Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic, private villas. Excellent location. Clean and well presented.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Joisa, el 18 nov. 2019
Thank you so much for your 5 star rating! We hope to see you again here at Malisa Villa Suites! Best Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent and assuring privacy.
Excellent and assuring privacy. The place is clean and the villa was big for a couple's stay.
Se hospedó 1 noche en agosto de 2019
Respuesta de MVS Team, el 16 sept. 2019
Thank you so much for your perfect rate and amazing feedback! Here at Malisa Villa Suites, Phuket we really value cleanliness and most especially privacy! We all look forward to welcoming you back again in the near future. With warm wishes and best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en junio de 2019
Respuesta de MVS Team, el 21 ago. 2019
Thank you so much for your 5-star rating! We are looking forward to welcoming you again here at Malisa Villa Suites, Phuket! Best Regards,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in a grand pool villa and we loved it. All the staff were very friendly and helpful, the villa was great. We would stay there again
Se hospedó 7 noches en agosto de 2019
Respuesta de MVS Team, el 15 ago. 2019
Thank you so much for your 5-star feedback! We hope to have you here again on your next holiday trip to Phuket. Best Regards,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel très bien situé, plage et commerces à proximité. Tout le personnel est très gentil et souriant.
Se hospedó 8 noches en julio de 2019
Respuesta de MVS Team, el 8 ago. 2019
Thank you so much for your wonderful feedback and 5 star rating! We hope to have you again as our guests at Malisa Villa Suites, Phuket. Merci beaucoup!!! Best Regards,

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en julio de 2019
Respuesta de Joisa, el 5 ago. 2019
Thank you so much for your 5 star ratings! Hope to see you again soon. Best Regards,

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
スタッフが皆さんフレンドリーで、子供も楽しそうにしていました。
Se hospedó 2 noches en julio de 2019

2/10 Terrible

Sultan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hi I’m left the hotel because it’s very bad service is very bad villa I don’t care the money and also the happen in the night something happened one man the want jump to my villa in the time 2 early morning and the police come to me and the hotel doesn’t help me with my family
Se hospedó 2 noches en julio de 2019
Respuesta de MVS Team, el 23 jul. 2019
Dear Mr. Sultan, First of all let me thank you for staying at Malisa Villa Suites Phuket. Also thank you for spending your precious time to give us your feedback to share your experience about your stay as every comment contributes for us to provide a better service. We do prioritize our guest’s comfort and satisfaction is our primary concern. We apologize for your disappointment at our property that you had encountered. But as we discussed this issue with our staffs, they said that they helped you with all your concerns. Like what you have mentioned above regarding the “man who wants to jump to my villa”, we reviewed all the CCTV cameras around your Villa during the time of your stay and we did not see anyone roaming around. From the CCTV records that we have emailed you implied that the one you saw appeared to be a shadow of the trees. Lastly, our walls are 3 meters high so it is impossible for someone to climb a high and plain structure. Despite your disappointment on this occasion, we do hope that you will still provide us another chance of being able to welcome you back here at Malisa Villa Suites Phuket. Sincerely Yours,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
It was very quiet and peaceful despite the noise and activity outside of it.
Se hospedó 3 noches en julio de 2019
Respuesta de Joisa, el 8 jul. 2019
Thank you so much for your 5 star feedback and rating! We hope to see you again soon at Malisa Villa Suites, Phuket. Best Regards,

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are all so friendly and efficient. The villa was so luxurious and beautiful and the hotel is in a great location near the beach, shops and restaurants. We especially liked the daily breakfast and the complimentary mini fridge restocked daily.
Se hospedó 6 noches en junio de 2019
Respuesta de Joisa, el 27 jun. 2019
Thank you so much for your wonderful feedback! We are happy that you loved our In-villa breakfast and our complimentary daily replenished mini bar. Thank you once again and we do look forward to having the opportunity of welcoming you back soon... Best regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en abril de 2019
Respuesta de Joisa, el 6 may. 2019
Thank you for your rating! We hope to see you again on your next Holiday in Phuket! Best Regards, MVS Team

6/10 Aceptable

Cliente verificado

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal y servicios
This is not a 5 star hotel in Anyway shape or Form ! I’m extremely disappointed I paid 300 a day for this property plus paid for breakfast in advance and never had it since the breakfast was about 4 items and everything cold and a tiny al cart menu ! Won’t be back here
Se hospedó 5 noches en abril de 2019
Respuesta de Joisa , el 23 abr. 2019
Greetings from Malisa Villa Suites! We are sorry to hear that experience Sir/Ma'am. But we have a breakfast selection that you can choose from a day before it will be served, and we surely cook it before your preferred time to ensure that the food is fresh and hot. But we will take note and action on this one to avoid the same problems in the future. Thank you and we still hope to see you on your next Holiday in Phuket Best Regards

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and very quite location. Nice people very friendly staff
Se hospedó 4 noches en abril de 2019
Respuesta de Joisa, el 23 abr. 2019
Greetings from Malisa Villa Suites! Thank you so much for your 5-star ratings and for noting our friendly staffs. We hope to see you again on your next Holiday here in Phuket! :)

8/10 Bueno

Sofia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
This place is very nice. Upon arrival we were greeted with fresh juice (very tasty btw) and a fresh flower bracelet. They parked my car and took us and our bags in a one of those golf cart to our villa. The villa itself was very clean the pool, bed, shower, kitchen. They come in in the evenings to light mosquito repellent. They have 24/7 room service although sometimes they don’t always have everything on there. For example I wanted a papaya shake, chocolate cake, and a brownie that were on the menu but they were not available. The breakfast was decent kind of a limited menu but they have fresh fruit and juice, toast, cereal, croissants, and a salad bar? The location itself is nice and quite. Outside of the resort there are restaurants, massage places, fresh fruit stands, and little stores. When we went the spa was closed for renovations so we weren’t able to get the in room couples massages we wanted. That was a downside. Another downside is that on Hotels.com in room babysitting services are listed but when I asked the front desk about babysitting they said they don’t do it, so if you’re looking for a place that offers childcare this is not one of them. The only thing I would’ve wanted for my room is a mosquito net I think all the room should have them. It’s a 10 min walk to kata beach. All of the staff is super nice. The privacy of the villa and your own pool is awesome! I would come again but next time without my baby.
Se hospedó 5 noches en abril de 2019
Respuesta de Joisa, el 17 abr. 2019
Dear Ms. Sofia, Greetings from Malisa Villa Suites! I would like to thank you for your honest review and we are very happy that you had a pleasant stay with us. Sorry about the Spa for being closed due to renovations and for the babysitting services that eventually we don't offer. We hope to see you again on your next holiday vacation in Phuket, Thailand! Best Regards!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
サービスが非常に良かったです
Se hospedó 1 noche en marzo de 2019
Respuesta de MVS reservation, el 3 abr. 2019
Thank you for your valuable time writing your good expression toward our hotel and services. We really love to have such lovely guests like you guys. Wish you have safe flight and see you again in the nearly future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed for 1 nights in the Starlight Grandpool villa and I wish we stayed for 10. The level of service at this hotel is unlike any I have experienced anywhere else. Every single member of staff will stop what they are doing to greet you by name with a smile and say hello and they will attend to every need you may have. The villa and its pool was amazing and HUGE,i really love the waterfall pool. the photos do not do it justice. It has gorgeous bathrooms which i dream to own one & the bed is sooooo big & soft. We find ourselves very hard to wake up. The food in the resort was also amazing, breakfast everyday has plenty of options and you can order as much as you want but i recommend Sapum Phuket noodle. I cannot wait to return here in the future.
Se hospedó 1 noche en febrero de 2019
Respuesta de MVS reservation, el 3 abr. 2019
Thank you for your valuable time writing your good expression toward our hotel and services. The starlight is our proud. We just renovated it to the perfect. I will pass your gratitude to our staff and the design team. :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019
Respuesta de MVS reservation, el 3 abr. 2019
Thank you for your STAR. wishing to meet you again : )

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2019
Respuesta de MVS reservation, el 3 abr. 2019
Thank you for your STAR. wishing to meet you again : )

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2019
Respuesta de Lynn, el 25 feb. 2019
Dear Khun Steve, Thank you very much for your kind rating. Looking foward to welcome you again soon. Malisa Team

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place. Villa is superd! Suitabke for honeymoon or family vacation. Peaceful and fully relax at here. Only 1 restaurant in hotel but honestly their food is delicious. Pls enjoy dinner in hotel as well. Only thing is breakfast, tell us is buffet but actually only can select 1 main dish per person. If u want eat more, you need pay 200b. Staff is polite and friendly. Give 5 star to staff.
Se hospedó 1 noche en enero de 2019
Respuesta de Lynn, el 25 feb. 2019
Dear Our Valuable Guest, thank you very much for sharing your comments about your stay with us.we will past your gratitude to our staffs. To improve our guest satisfaction, we will take your comment seriously and improve our service in the future. Best regards, Malisa Team

8/10 Bueno

Umar

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Kunne godt trænge til en renovering
Vi havde et rigtigt godt ophold. Har aldrig oplevet så god service før, de var imødekommende, hjælpsomme, havde erfaring med at vejlede gæsterne mht udflugter og vigtigste af alt, hver enkelte medarbejder kunne tale engelsk. Men de gamle villaer kunne godt trænge til en kærlighånd, det er meget gammelt kan man se og det er faktisk kun poolen som trækker stjernerne op. Jacuzzien er heller ikke noget at råber hurra for. Men området er godt og privat, så man kommer lidt væk fra alt den trafik der er i gaderne.
Se hospedó 6 noches en enero de 2019

6/10 Aceptable

m

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
隣のホテルの音響がうるさい 朝食が6〜7種類からしか選べないので、少ししんどい。 施設とスタッフの方は最高。
Se hospedó 6 noches en diciembre de 2018
Respuesta de Lynn, el 25 feb. 2019
Dear Our valuable guest, Thank you for your feedback and comment, our management have aware of your points and will use to improve our service in the future. Best regards, Malisa Team

10/10 Excelente

taylor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was very nice and the staff was amazing. There was quite a few mosquitos so bring bug spray. The private pool is perfect for a couple. We did have a hard time finding the hotel though it is tucked away off the main road and inbetween a few stores. But it's about a 3 minute walk from the beach and stores. A really good location
Se hospedó 4 noches en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en octubre de 2018

8/10 Bueno

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2018
Respuesta de Lynn, el 15 sept. 2018
Dear Jason Thank you for your rating. Now our property have renovated new villa expected on launch on October 2019, wish to welcome you again in the nearly future.

8/10 Bueno

Ghanem, Egypt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All was v good except that at night there is some insects
Se hospedó 3 noches en agosto de 2018
Respuesta de lynn, el 15 sept. 2018
Dear Khun Ghanem We are glad that you were happy staying at Malisa Villa Suites. We are sorry about the insects however we have prepared mosquito coil, repellant. Currently we have our new room Moonlight Grand Pool Villa which has mosquito net above you bed. And soon to have the net in all of our new renovated room. I'm waiting for your return to our new room and have complete satisfaction of you holiday with us.

10/10 Excelente

wan, malaysia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
it was a great week for me and family. the villa was worth the money. the room and the facilities are good. biggest points to all staff who are very warm & helpful from the receiption, spa, the ladies who prepared the bfast...even the security at the main gate as well. heard from other reviews about mosquitoes..yes its true but the staff came every evening to prepared the repellent which was a big help. the breakfast at villa was good. i took all 5 nites with bfast which I think I should only take 1-2 considering the menu are limited to 3 package selection plus I should explore bfast at nearby local restaurants. the kata beach is just 1-2 min walk! the only issue that I have is the on-going construction by nearby building which u can hear a bit of it. but again, it is outside malisa villa property. overall, this is the place if you plan to relax with family. the access to kata beach is only few minutes walking distance..same with restaurants, 7 eleven, taxi/tuk tuk. will come again in future!
Se hospedó 5 noches en agosto de 2018
Respuesta de Lynn, el 15 sept. 2018
Dear khun Wan We are really glad to hear that you have your precious time with us. I will pass your satisfaction to all our staffs. Unfortunately, during this time the area around us have construction working on. However the noise is not too irritated because it is not very near. We are really thank you that you understand us. Thank you again for your lovely review, wishing to see you again in the nearly future.

8/10 Bueno

spit21107, Tokyo

Le gustó: Servicio y personal y condiciones de la propiedad
プライベートプール付きのヴィラ
Se hospedó 4 noches en febrero de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
perfect escape
A really nice place to stay. Perfect for that private escape. So pleasant.
Se hospedó 4 noches en mayo de 2018
Respuesta de Lynn, el 15 jun. 2018
Dear Our beloved guest, Thanks for sharing your experience, it was great to have you stay with us. We look forward to welcoming you back home soon. Warm Regards Malisa Villa Suites Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
조용하고 아늑한 풀빌라
푸켓갈때마다 찾는 호텔~ 말이 필요없이 좋아요
Se hospedó 2 noches en mayo de 2018
Respuesta de Lynn, el 19 jun. 2018
"Hotel looking for Phuket every time you go" Dear Our beloved guests, We are truly thank for your review and grateful to hear that you were enjoy staying with us. We are looking forward to see you in nearly future. Warm regards, Malisa Villa Suites Team

2/10 Terrible

neil, australia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Run down wreck
I booked and paid for 5 nights on arrival I checked into my room and immediately was dissatisfied first impression was that there had been no maintenance for a long time the a-c was not working properly the place smells musky and dirty I went into the bathroom to find a rather large window which would of been nice if there wasn’t a block of flats looking directly at the shower no privacy at all. Asked to have another room which was private like I had asked for previously by email the staff said they could just put up a bit of cane to make it private????.... No not good enough....I was taken to another room which had the same problems of lack of privacy and run down room. The pictures are obviously photo shopped for this motel there is no privacy as there is large units both sides of this property which look directly into your rooms the gardens in the rooms are none existent just dirt in garden beds the a-c units are old and not working properly the place is basically run down and dirty by no means is this 5 star I decided to check out after 1 hour after speaking to the manager and wanting a refund he could only offer me half my money back and I am still waiting for him to reply to my emails about this luckily Expedia has been able to contact him and help me.... do not book this motel it is not as advertised and is definitely not 5 star way over priced and again run down Good luck
Se hospedó 4 noches en abril de 2018
Respuesta de Lynn, el 19 jun. 2018
Dear Khun Neil, Thank you for your time for giving us your feedback. We appologize that we did not meet your satisfaction. As I have investigated with my front officers, you were greeting at our reception and ask for check-in the villa however you were not satisfied with the location of the hotel, you were looking for other place more or less like Patong area. Due to the reason that you need to find somewhere else where is more people traffic which is not our main strength. We are specialist in providing privacy as our villa is individually separated and we are at Kata which is great for family and couple who seek peaceful holiday. As it is clearly stated in every hotel booking website. The location of the hotel is unbeatable as we are just 5 mins away from beautiful Kata beach. We are also extremely sorry for the inconvenience with regards to villa privacy did meet your standard. We do have very high privacy room where i cannot be seen by other hotel balcony if guest requested. Unfortunately, you were asking to leave. However, as the booking was made in conjunction with promotion, by rule it was refundable. but we were happy to make the cancellation request to your booking. The best option was to charge you one night out of five nights which is the cancellation policy of normal circumstance booking (not with any promotion). And you were satisfied with that as we spoke. Sorry for hearing that we do not live up to your expectation. Please accept my apologize and thank you for choosing to stay with us at the first place. Hope you returing to Phuket and choosing to stay with us. Warm regards, Malisa Villa Suites Team

8/10 Bueno

Fatiha

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Séjour agréable
Villa avec piscine privée très sympathique, calme et romantique. Hôtel très bien situé non loin d une artère avec toutes commodités. Possibilité de se faire servir le petit déjeuner sur la terrasse de la piscine en bord de piscine. Le personnel d ailleurs est toujours aux petits soins pour vous satisfaire. Seul regret : le côté vieillissant de cet hôtel.
Respuesta de Mikle, el 5 may. 2018
Thanks for staying with us. We work hard to make our guests happy.