Grand Villa, 1 Bedroom, Private Pool, Pool View | Pool

Reviews of Malisa Villa Suites

5 out of 5
Malisa Villa Suites
40/36 Kata Road, Kata Beach, Muang, Karon, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 268 reviews" "
Rating 8 - Good. 81 out of 268 reviews" "
Rating 6 - Okay. 19 out of 268 reviews" "
Rating 4 - Poor. 11 out of 268 reviews" "
Rating 2 - Terrible. 4 out of 268 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark J

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice updated room. Spacious and clean. Lots of restaurants near the villa. Easy to get food. Walkable to the beach. Perfect area that we dont have to go anywhere esle in transport. Second time here and definitely will come back again.
Stayed 4 nights in Nov 2023
Response from MVS - Management Team on Dec 6, 2023
Dear Khun Mark J,Thank you for your wonderful review and for choosing to stay with us at Malisa Villa Suites again! We're thrilled that you enjoyed our updated, spacious, and clean rooms, along with our convenient location near various restaurants and the beach.We're looking forward to welcoming you back for another memorable stay!Warm regards,Malisa Villa Suites - Management Team

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great villa, friendly staff good location in kata, just away from the main beach for privacy yet quick walk to get to restaurants, we only need transport to explore out of kata, some areas in the villa are a little tired but over all amazing place to stay, I’d stay there again
Stayed 3 nights in Jul 2023
Response from MVS - Management Team on Sep 28, 2023
Dear Khun Sam,Thank you for taking the time to share your positive review of Malisa Villa Suites. We truly appreciate your feedback and are delighted to hear that you had a great experience during your stay.It's wonderful to know that you found our villa to be great and our staff to be friendly. Providing a welcoming and comfortable environment for our guests is a top priority for us.We're glad you found our location in Kata to be convenient, offering both privacy and easy access to restaurants. It's fantastic to hear that you were able to explore the local area and only needed transportation for excursions outside of Kata.Your feedback about some areas in the villa being a little tired is duly noted, and we will assess these areas to ensure they meet our high standards.Thank you for choosing Malisa Villa Suites, and we would be thrilled to have the opportunity to welcome you back for another amazing stay in the future. If there's anything else you'd like to share or if you have any specific suggestions for improvement, please don't hesitate to reach out.Warm regards,Malisa Villa Suites - Management Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
An oasis in the middle of chaotic Phuket. We stayed at the 2 bedroom villa for 3 nights, beautifully appointed rooms, clean, spacious, and comfortable. The private pool is a dream, comes with its own water fall and outdoor shower. The ground of the hotel is lush and manicured. The hotel breakfast is delicious and full of options. Hotel is conveniently located right next to the famous karon beach. 5 star experience. We are meh about Phuket in general, but the hotel is the high light of Phuket.
Stayed 3 nights in Nov 2022
Response from Management Team on Dec 12, 2022
Dear Anonymous,Thank you for your kind review. This is always a pleasure for us to know that all facilities and services that we provided at Malisa Villa Suite were up to your satisfaction.Thank you again for choosing to stay with us and hope to welcome you back to our resort again.

10/10 Excellent

Nuran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful the rooms were super clean the staff was very friendly and our stay exceeded our expectations we will definitely come back to visit the property. One thing that needs improvement is the breakfast was not very good and not many options otherwise everything was amazing
Stayed 4 nights in Nov 2022
Response from Management Team on Dec 12, 2022
Dear Nuran,We are delighted to hear you had a great experience with our resort, you enjoyed the service of the staff and the location.Thank you again for choosing to stay with us and hope to welcome you back to our resort again.

4/10 Poor

Keith

No Customer Service
The property is beautiful and layed out in Kata area. The problem is my wife and I purchased a villa in Rawai and were looking for a place to call home while our villa was being upgraded. We ran into a few complications and because we payed in full for the week, the property held us to a NO REFUND policy for the few days of an emergency. We could have been long time guests of the Malisa, but will never visit again, nor recommend it. We have been to 89 countries and will call Rawai Thailand or 4th home. BUT NEVER THE MALISA VILLA
Stayed 5 nights in Jun 2022

10/10 Excellent

Vincent

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 17 nights in Dec 2021

10/10 Excellent

colleen, Nanoose Bay BC

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Nothing more wonderful than having your own villa with your own pool and complete privacy, Chefs arrive each morning to make your breakfast, ad lunch and dinner can also be done in the villa if you want or there is a restaurant on site. Location is spot on, end of a quiet street but just a few minutes walk to all the restaurant's bars and beach. Staff is over the top amazing and try their hardest to make sure everything is perfect for you . Highly recommend if you want quiet away from the hussle bussle and you own enclosed private space
Stayed 21 nights in Oct 2019
Response from Joisa C. on Nov 27, 2019
Dear Ms. Colleen, Greetings from Malisa Villa Suites! Thank you so much for your wonderful feedback. We are happy and thrilled that you had an amazing 22 days with us! Thank you so much for your well-detailed review of our location, staff, and service. A comment like this make us want to strive more and harder to provide the utmost service to our valued guest. We hope that when you come back to Phuket one day, you will choose to stay with us again. We are all looking forward to your next visit! Always take care and send our regards to Mr. Tonie as well. Warm wishes and regards, MVS Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 10 nights with my wife November 2019. staff where amazing couldn’t do enough for you, villas and pool cleaned every day as well as fresh bed linen and towels. Only 2 minor grips 1. WiFi kept dropping out On some of the furnishings could have done with a spruce up. All in all I would highly recommend this property
Stayed 10 nights in Nov 2019
Response from Joisa C. on Nov 19, 2019
Dear Mr. David, Thank you so much for your wonderful feedback regarding your recent stay with Malisa Villa Suites, Phuket! We will take note of all the things that you had mentioned in order for us to improve more. :) Once again, thank you so much from whole Malisa Villa Suites team and we all eagerly anticipating your next year's return. Best Regards, MVS Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, private villas. Excellent location. Clean and well presented.
Stayed 3 nights in Nov 2019
Response from Joisa on Nov 18, 2019
Thank you so much for your 5 star rating! We hope to see you again here at Malisa Villa Suites! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and assuring privacy.
Excellent and assuring privacy. The place is clean and the villa was big for a couple's stay.
Stayed 1 night in Aug 2019
Response from MVS Team on Sep 16, 2019
Thank you so much for your perfect rate and amazing feedback! Here at Malisa Villa Suites, Phuket we really value cleanliness and most especially privacy! We all look forward to welcoming you back again in the near future. With warm wishes and best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from MVS Team on Aug 21, 2019
Thank you so much for your 5-star rating! We are looking forward to welcoming you again here at Malisa Villa Suites, Phuket! Best Regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a grand pool villa and we loved it. All the staff were very friendly and helpful, the villa was great. We would stay there again
Stayed 7 nights in Aug 2019
Response from MVS Team on Aug 15, 2019
Thank you so much for your 5-star feedback! We hope to have you here again on your next holiday trip to Phuket. Best Regards,

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019
Response from Joisa on Aug 5, 2019
Thank you so much for your 5 star ratings! Hope to see you again soon. Best Regards,

2/10 Terrible

Sultan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi I’m left the hotel because it’s very bad service is very bad villa I don’t care the money and also the happen in the night something happened one man the want jump to my villa in the time 2 early morning and the police come to me and the hotel doesn’t help me with my family
Stayed 2 nights in Jul 2019
Response from MVS Team on Jul 23, 2019
Dear Mr. Sultan, First of all let me thank you for staying at Malisa Villa Suites Phuket. Also thank you for spending your precious time to give us your feedback to share your experience about your stay as every comment contributes for us to provide a better service. We do prioritize our guest’s comfort and satisfaction is our primary concern. We apologize for your disappointment at our property that you had encountered. But as we discussed this issue with our staffs, they said that they helped you with all your concerns. Like what you have mentioned above regarding the “man who wants to jump to my villa”, we reviewed all the CCTV cameras around your Villa during the time of your stay and we did not see anyone roaming around. From the CCTV records that we have emailed you implied that the one you saw appeared to be a shadow of the trees. Lastly, our walls are 3 meters high so it is impossible for someone to climb a high and plain structure. Despite your disappointment on this occasion, we do hope that you will still provide us another chance of being able to welcome you back here at Malisa Villa Suites Phuket. Sincerely Yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and peaceful despite the noise and activity outside of it.
Stayed 3 nights in Jul 2019
Response from Joisa on Jul 8, 2019
Thank you so much for your 5 star feedback and rating! We hope to see you again soon at Malisa Villa Suites, Phuket. Best Regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all so friendly and efficient. The villa was so luxurious and beautiful and the hotel is in a great location near the beach, shops and restaurants. We especially liked the daily breakfast and the complimentary mini fridge restocked daily.
Stayed 6 nights in Jun 2019
Response from Joisa on Jun 27, 2019
Thank you so much for your wonderful feedback! We are happy that you loved our In-villa breakfast and our complimentary daily replenished mini bar. Thank you once again and we do look forward to having the opportunity of welcoming you back soon... Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Joisa on May 6, 2019
Thank you for your rating! We hope to see you again on your next Holiday in Phuket! Best Regards, MVS Team

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
This is not a 5 star hotel in Anyway shape or Form ! I’m extremely disappointed I paid 300 a day for this property plus paid for breakfast in advance and never had it since the breakfast was about 4 items and everything cold and a tiny al cart menu ! Won’t be back here
Stayed 5 nights in Apr 2019
Response from Joisa on Apr 23, 2019
Greetings from Malisa Villa Suites! We are sorry to hear that experience Sir/Ma'am. But we have a breakfast selection that you can choose from a day before it will be served, and we surely cook it before your preferred time to ensure that the food is fresh and hot. But we will take note and action on this one to avoid the same problems in the future. Thank you and we still hope to see you on your next Holiday in Phuket Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very quite location. Nice people very friendly staff
Stayed 4 nights in Apr 2019
Response from Joisa on Apr 23, 2019
Greetings from Malisa Villa Suites! Thank you so much for your 5-star ratings and for noting our friendly staffs. We hope to see you again on your next Holiday here in Phuket! :)

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This place is very nice. Upon arrival we were greeted with fresh juice (very tasty btw) and a fresh flower bracelet. They parked my car and took us and our bags in a one of those golf cart to our villa. The villa itself was very clean the pool, bed, shower, kitchen. They come in in the evenings to light mosquito repellent. They have 24/7 room service although sometimes they don’t always have everything on there. For example I wanted a papaya shake, chocolate cake, and a brownie that were on the menu but they were not available. The breakfast was decent kind of a limited menu but they have fresh fruit and juice, toast, cereal, croissants, and a salad bar? The location itself is nice and quite. Outside of the resort there are restaurants, massage places, fresh fruit stands, and little stores. When we went the spa was closed for renovations so we weren’t able to get the in room couples massages we wanted. That was a downside. Another downside is that on Hotels.com in room babysitting services are listed but when I asked the front desk about babysitting they said they don’t do it, so if you’re looking for a place that offers childcare this is not one of them. The only thing I would’ve wanted for my room is a mosquito net I think all the room should have them. It’s a 10 min walk to kata beach. All of the staff is super nice. The privacy of the villa and your own pool is awesome! I would come again but next time without my baby.
Stayed 5 nights in Apr 2019
Response from Joisa on Apr 17, 2019
Dear Ms. Sofia, Greetings from Malisa Villa Suites! I would like to thank you for your honest review and we are very happy that you had a pleasant stay with us. Sorry about the Spa for being closed due to renovations and for the babysitting services that eventually we don't offer. We hope to see you again on your next holiday vacation in Phuket, Thailand! Best Regards!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 nights in the Starlight Grandpool villa and I wish we stayed for 10. The level of service at this hotel is unlike any I have experienced anywhere else. Every single member of staff will stop what they are doing to greet you by name with a smile and say hello and they will attend to every need you may have. The villa and its pool was amazing and HUGE,i really love the waterfall pool. the photos do not do it justice. It has gorgeous bathrooms which i dream to own one & the bed is sooooo big & soft. We find ourselves very hard to wake up. The food in the resort was also amazing, breakfast everyday has plenty of options and you can order as much as you want but i recommend Sapum Phuket noodle. I cannot wait to return here in the future.
Stayed 1 night in Feb 2019
Response from MVS reservation on Apr 3, 2019
Thank you for your valuable time writing your good expression toward our hotel and services. The starlight is our proud. We just renovated it to the perfect. I will pass your gratitude to our staff and the design team. :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from MVS reservation on Apr 3, 2019
Thank you for your STAR. wishing to meet you again : )

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019
Response from MVS reservation on Apr 3, 2019
Thank you for your STAR. wishing to meet you again : )

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Lynn on Feb 25, 2019
Dear Khun Steve, Thank you very much for your kind rating. Looking foward to welcome you again soon. Malisa Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Villa is superd! Suitabke for honeymoon or family vacation. Peaceful and fully relax at here. Only 1 restaurant in hotel but honestly their food is delicious. Pls enjoy dinner in hotel as well. Only thing is breakfast, tell us is buffet but actually only can select 1 main dish per person. If u want eat more, you need pay 200b. Staff is polite and friendly. Give 5 star to staff.
Stayed 1 night in Jan 2019
Response from Lynn on Feb 25, 2019
Dear Our Valuable Guest, thank you very much for sharing your comments about your stay with us.we will past your gratitude to our staffs. To improve our guest satisfaction, we will take your comment seriously and improve our service in the future. Best regards, Malisa Team

10/10 Excellent

taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and the staff was amazing. There was quite a few mosquitos so bring bug spray. The private pool is perfect for a couple. We did have a hard time finding the hotel though it is tucked away off the main road and inbetween a few stores. But it's about a 3 minute walk from the beach and stores. A really good location
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2018

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Lynn on Sep 15, 2018
Dear Jason Thank you for your rating. Now our property have renovated new villa expected on launch on October 2019, wish to welcome you again in the nearly future.

8/10 Good

Ghanem, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was v good except that at night there is some insects
Stayed 3 nights in Aug 2018
Response from lynn on Sep 15, 2018
Dear Khun Ghanem We are glad that you were happy staying at Malisa Villa Suites. We are sorry about the insects however we have prepared mosquito coil, repellant. Currently we have our new room Moonlight Grand Pool Villa which has mosquito net above you bed. And soon to have the net in all of our new renovated room. I'm waiting for your return to our new room and have complete satisfaction of you holiday with us.

10/10 Excellent

wan, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great week for me and family. the villa was worth the money. the room and the facilities are good. biggest points to all staff who are very warm & helpful from the receiption, spa, the ladies who prepared the bfast...even the security at the main gate as well. heard from other reviews about mosquitoes..yes its true but the staff came every evening to prepared the repellent which was a big help. the breakfast at villa was good. i took all 5 nites with bfast which I think I should only take 1-2 considering the menu are limited to 3 package selection plus I should explore bfast at nearby local restaurants. the kata beach is just 1-2 min walk! the only issue that I have is the on-going construction by nearby building which u can hear a bit of it. but again, it is outside malisa villa property. overall, this is the place if you plan to relax with family. the access to kata beach is only few minutes walking distance..same with restaurants, 7 eleven, taxi/tuk tuk. will come again in future!
Stayed 5 nights in Aug 2018
Response from Lynn on Sep 15, 2018
Dear khun Wan We are really glad to hear that you have your precious time with us. I will pass your satisfaction to all our staffs. Unfortunately, during this time the area around us have construction working on. However the noise is not too irritated because it is not very near. We are really thank you that you understand us. Thank you again for your lovely review, wishing to see you again in the nearly future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
perfect escape
A really nice place to stay. Perfect for that private escape. So pleasant.
Stayed 4 nights in May 2018
Response from Lynn on Jun 15, 2018
Dear Our beloved guest, Thanks for sharing your experience, it was great to have you stay with us. We look forward to welcoming you back home soon. Warm Regards Malisa Villa Suites Team

2/10 Terrible

neil, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down wreck
I booked and paid for 5 nights on arrival I checked into my room and immediately was dissatisfied first impression was that there had been no maintenance for a long time the a-c was not working properly the place smells musky and dirty I went into the bathroom to find a rather large window which would of been nice if there wasn’t a block of flats looking directly at the shower no privacy at all. Asked to have another room which was private like I had asked for previously by email the staff said they could just put up a bit of cane to make it private????.... No not good enough....I was taken to another room which had the same problems of lack of privacy and run down room. The pictures are obviously photo shopped for this motel there is no privacy as there is large units both sides of this property which look directly into your rooms the gardens in the rooms are none existent just dirt in garden beds the a-c units are old and not working properly the place is basically run down and dirty by no means is this 5 star I decided to check out after 1 hour after speaking to the manager and wanting a refund he could only offer me half my money back and I am still waiting for him to reply to my emails about this luckily Expedia has been able to contact him and help me.... do not book this motel it is not as advertised and is definitely not 5 star way over priced and again run down Good luck
Stayed 4 nights in Apr 2018
Response from Lynn on Jun 19, 2018
Dear Khun Neil, Thank you for your time for giving us your feedback. We appologize that we did not meet your satisfaction. As I have investigated with my front officers, you were greeting at our reception and ask for check-in the villa however you were not satisfied with the location of the hotel, you were looking for other place more or less like Patong area. Due to the reason that you need to find somewhere else where is more people traffic which is not our main strength. We are specialist in providing privacy as our villa is individually separated and we are at Kata which is great for family and couple who seek peaceful holiday. As it is clearly stated in every hotel booking website. The location of the hotel is unbeatable as we are just 5 mins away from beautiful Kata beach. We are also extremely sorry for the inconvenience with regards to villa privacy did meet your standard. We do have very high privacy room where i cannot be seen by other hotel balcony if guest requested. Unfortunately, you were asking to leave. However, as the booking was made in conjunction with promotion, by rule it was refundable. but we were happy to make the cancellation request to your booking. The best option was to charge you one night out of five nights which is the cancellation policy of normal circumstance booking (not with any promotion). And you were satisfied with that as we spoke. Sorry for hearing that we do not live up to your expectation. Please accept my apologize and thank you for choosing to stay with us at the first place. Hope you returing to Phuket and choosing to stay with us. Warm regards, Malisa Villa Suites Team

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Mikle on May 5, 2018
Thanks for staying with us. We work hard to make our guests happy

8/10 Good

Yvette

Liked: Cleanliness, staff & service, room comfort
A great destination
If you want a plunge pool, relaxing vibes, privacy, brekkie cooked in your villa, day spa, 24 hour room service, outdoor shower, daily filled minibar and limo transfer from the airport thats all a step away from the busy streets of Kata beach then Malisa Villa Suites is for you! While we paid extra for the transfer, it beats haggling outside with the taxi dudes. A two minute walk to kata beach. Well located near plenty of restaurants, massages and shops. A few tiles fell off the bathroom wall, perhaps the renovation on some villas is needed. It was clean and easy! Go the Grand Villa, it was worth every penny..

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water for shower at first night... AC didn’t work. It took long to get AC fixed...
Stayed 2 nights in Dec 2017

10/10 Excellent

Zaki, Sydney, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great hospitality
We had a really lovely stay at Malisa. The hotel staff was really warm and polite, and the facilities and ambiance was nice and romantic for our little getaway. I don't have much complaints aside from the sub-par food served by room service. I would highly recommend staying there for the room and privacy it provides.
Stayed 3 nights in Dec 2017
Response from Bong on May 7, 2018
Thanks for staying with us. We work hard to make our guests happy. We appreciate your feedback

8/10 Good

Abdul, Kata beach

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good villa, terrible service.
The villa was nice, however they have a terrible service and don't care about their residents. In a hurry to catch our ride, my wife left 3 diamond rings on the table to go ziplining. When we got back, the rings were not there, so we notified the receptionist on duty that night who told us that they'll look for them. Next day, they said that they could not find them, so we asked them to dial the tourist police for us which they did, but the tourist police could not speak English very well. So, I asked Malisa's front desk to call for us while we check out, they said sure they'll do. I wanted a report to use for my travel insurance. We went to another hotel and checked in and called malisa villas asking what happened regarding the police. They informed me that the called the police and that they'd come the next day. Later in the next day, I called Malisa again, to my surprise, they told me that I have to go to the police myself. After I went to Patong police which they sent me to Chalong which they sent me to Karon police station (responsible for Kata Beach area), I was told that I should have called the police right away in order for the police to investigate before the rings leave the property. Thus, to me Malisa Villa seemed to me like they were trying to delay me contacting the police. Also, the Villa's pool filtration system was annoying like some beast was snoring. As for the spa, we booked a massage at 5pm, but they didn't show up until 720pm.
Stayed 3 nights in Dec 2017

10/10 Excellent

Alison, Newcastle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
Close to the beach. Paradise. Chef cooks breakfast in your room. Swim in private pool. Free mini bar daily. What more could you ask for?
Stayed 4 nights in Oct 2017

4/10 Poor

Kim tong thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Facilities old,
Stayed 1 night in Sep 2017

10/10 Excellent

Nic, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Find!
We loved our ten-night stay at Malisa Villas. I'm sure we'll visit this fantastic resort again. There were some details that I wanted to note. Firstly, our timing was a bit off, with our flight arriving in Phuket at 10am. Our transfers were looked after quickly, having us arrive at reception at around 11:30. I was worried, thinking that we'd have to do something to occupy ourselves before check-in time, but the resort was ready for us with our hosts ready to greet us, welcome us with a drink, flower bracelet-type-of-thing, fruit platter, and golf cart transportation to our villa.. Breakfasts were fantastic- cooked in our villa, with a choice of American, Chinese or Phuket set menus. The cooks were on time every day and the food was to a high standard. The layout of the villas had us eating at a nice dining table by our pool. Cleaning was regular and of a high standard. A team of five people would come in to our villa and look after everything with precision. There were a few storms around and lots of greenery, which meant a few leaves in the pool- this was looked after by a dedicated pool guy who kept the facility in top order. Security was on the front gate and were friendly. The complimentary minibar (re-filled every day) was appreciated and kept us looked after for snacks and such. There was a fantastic massage place metres from the gate ("Peach Massage and Beauty") and a number of restaurants in the same street (Soi Malisa), offering good quality food.
Stayed 10 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good, Close to Kata beach and business district. Hotel staff are very friendly and helpful. The in room breakfast is amazing. The swimming pool is very small tho. Not as big as showing in picture.
Stayed 5 nights in Sep 2017

8/10 Good

Scott, Canberra, Australia

Liked: Cleanliness, staff & service, room comfort
Lovely place to stay
We enjoyed our stay at Malisa Villa. Rooms always clean, pool is fantastic, and privacy is second to none. We did not go for the breakfast option, instead opted for making toast and breakfast cereal in the kitchenette our selves.
Stayed 10 nights in Aug 2017

10/10 Excellent

Lisa, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great service
Fantastic villa, close to everything staff were exceptional. Breakfast cooked in you villa was perfect. The pool was great. Couldn't have asked for more. Walking distance to all the local restaurants and the beach just a great location. Loved our villa loved the friendly staff.
Stayed 9 nights in Aug 2017

4/10 Poor

Patrick, France

Liked: Cleanliness, room comfort
Disliked: Staff & service
Used to be very pleasant hotel, nowadays very run
Completely unqualified staff running reception upon arrival... Presentation without slightest class, and completely unable to show how to work information and room service system through keyboard connected to main TV screen. No wine of any sort available in the hotel...but some was ordered..things would be better next day...!? Lots of petty complaints of similar sort. Unless reliable source would confirm me that the place had fully been renovated and re-organised, ... I would not go back there.... what a pity !
Stayed 3 nights in Jul 2017

10/10 Excellent

C, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the beach
Really close to the beach, just 5 mins walk away. It's at the end of a short 2 min walk quiet road, with plenty of shops and restaurants at the entrance of the road. There are a few convenience stores too. All in great location.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway for couple
Perfect getaway for couple. Only improvement is the resort next to it has high rise building and can see into the villa.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Tired and worn out
Not much to say, really. The rooms were clean, the bed was large, however everything was very tired and worn out to be honest. We did try to utilise the Spa discount voucher, however on both occasions we were told that there was only one staff member available, so we could not have 2 facials or pedicures at the same time. We did find a lovely spa on the main road called Darin Spa, so we went there instead. The only person eating in the restaurant daily was the owner. Soi Malissa is full of empty shops and is quite depressing, it is the only street with empty shops. Why?
Stayed 13 nights in Jun 2017

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great spot
Great large villas. Good location 10 mins walk to the beach. Staff were excellent. Having own pool was brilliant. Living space in open meant it was a bit hot at times. More fans and quicker fans needed in the living areas.