Ratings based on 1,264 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Beware there are two buildings

Posted Sep 23, 2016
There are two buildings, not located near each other. Beachside and lakeside. During the booking process they only mention the beachside address. The lackside is a 10 minute walk from the beachside building. And also the lakeside buildings lobby and walkways are not air conditioned. I will not recommend booking in the hotel if your main conceren in location. There should be a clear distinction from both buildings during the booking process. I really wanted a hotel close to the main street but I was assigned a room in the other building. Which was not properly located there was nothing close to it. I had to walk additional 10 minutes each time I leave and come back to the hotel that was around 60 minutes a day. Hotel staff were very friendly though.
Comment from Hotel Management
Sep 27, 2016 by Patima, Hotel Management
Dear Sir, Madam We appreciate your effort in highlighting your recent experience at Millennium Resort Patong. This has enabled us an opportunity to revalue and make improvements to the areas highlighted including some of our systems and processes. Please allow us to reassure you that necessary actions are being taken to address with the appropriate training at the various levels and supervision for improvements. Please accept our sincere apologies. Thank you for your support and we hope that we may have an opportunity to welcome you back with refreshing changes. Kind regards, The Management
4 out of 5
by A verified traveler from SG

Comfortable convenient location

Posted Sep 20, 2016
Went to celebrate my wedding anniversary and wonderful to receive complimentary cake from hotel as a surprise. Thank you Management for the sweet gift! Staff are generally helpful. Room is spacious and clean. Hotel is well located, next to shopping mall and within walking distance to Patong beach and street foods. Had a great stay and will return again next time.
Comment from Hotel Management
Sep 22, 2016 by Patima, Hotel Management
Dear Irene, Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us. Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions. We look forward to welcoming you and your wife back soon Kind regards, The Management
5 out of 5
by A verified traveler

네번째 방문

Posted Sep 17, 2016
Pros: 위치와 친절함
Cons: 베개에서 냄새가 나요
Location: 비치와 근접성 최고
위치상이나 시설면에서 만족도가 컸어요. 항상 파통 방문할때 여기서 묵어요. 직원들 친절하고 방도 깨끗해요. 딱하나 맘에 안들었던건 이불이 너무 눅눅하고 길다란 베게는 땀냄새가 흥건해요.이것빼곤 다 좋았어요
4 out of 5
by A verified traveler from 東京都

Posted Sep 15, 2016
女2人旅で利用しました。従業員の方は皆丁寧で、フォローなども沢山してくれました。部屋はとても清潔で、シャワーの流れがいまいちなのと隣の部屋の子供の泣き声が深夜少しで気になりましたが他は何も問題はありませんでした。ショッピングセンターに直結しているし、朝食ビュッフェも美味しいし、プールサイドも心地よいのでおすすめです。宿泊客に日本人は私たち以外はいない様子で、中国人の家族連れを沢山見かけました。日本人スタッフや日本語を話せるスタッフはいないようでしたが、英語で全て通じるので問題ないと思います。総じてとても良いホテルだったので是非また機会があれば利用したいと思います。
5 out of 5
by A verified traveler from Los Angeles

Conveniently located

Posted Sep 13, 2016
Staff are very polite. Dinner buffet is very good. Buffet breakfast is good too. I complain about my view and they transferred me to corner room with a better view.
Comment from Hotel Management
Sep 27, 2016 by Patima, Hotel Management
Dear Hans, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
2 out of 5
by A verified traveler from Lahore

Good location with worst service

Posted Sep 13, 2016
Had worst checkin experience. Our room was not available till 430 pm. If hotels are strict about checkout policy then it should be implemented on checkin policy as well. Location is good but rooms are not dark enough in daylight to sleep. As soon as sun came out there was light all over the room and we couldn't sleep. Curtains were not good enough to cover light. I wont be staying here again
Comment from Hotel Management
Sep 22, 2016 by Patima, Hotel Management
Dear Fahd, We appreciate your effort in highlighting your recent stay experience. This has enabled us an opportunity to revalue and make improvements to the respective areas highlighted including some of our systems and processes. Please allow us to reassure you that where appropriate, the necessary actions are being taken to address with the necessary changes to improve on our service delivery. We regret that the check in/out experience did not fully meet your expectations and our shortfall in communicating that we were expecting a high occupancy situation for the day. Please accept our sincere apologies. We appreciate your support and we thank you for your kind understanding. Kind regards, The Management
4 out of 5
by A verified traveler from hong kong

位置好方便

Posted Sep 13, 2016
唔知點解間房好潮濕,冷氣已經23度都好唔乾爽,,感覺床鋪好濕好唔舒服,不過酒店地點真係好方便,員工都好有禮,一般都面帶笑容,早餐多款好味,酒店泳池較細,check in 同check out 都好快
4 out of 5
by A verified traveler from singapore

Nice and clean hotel

Posted Sep 13, 2016
Pro: nice, clean, excellent location, overall good, will stay here again ! Cons: cant lock bathroom, the blind should be inside the bathroom, no wastafel inside the bathroom.
Comment from Hotel Management
Sep 22, 2016 by Patima, Hotel Management
Dear ss, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
3 out of 5
by A verified traveler from 関東

星3っつくらいかな

Posted Sep 12, 2016
Pros: ジャンクセイロンに直結!これは本当にGOODです。
Cons: 出かけてる間に部屋を掃除してくださいを点灯しても、いつも夕方4時ころからのお掃除。 なんとか早めにしてもらえないかな。と思いました。
Location: 9月の雨季だったのですがモールと直結しているのであいにくのお天気でも買い物や食事などぶらぶらして楽しく過ごせました。子供が遊べるような室内遊技場もありました。 にぎやかな通りやパトンビーチ、ハードロックカフェへも歩いて行けましたよ。
宿泊したのはレイクサイドです。予約は喫煙ルームでしたが案内されたのは禁煙ルームしかもベランダからの眺望はビルの壁。それでも部屋は広いしタバコは灰皿があるところまで行けばいいかということにしました。ですが次の日気が付いたのか急きょ喫煙ルームを用意してもらえました。ベランダからもプールや山を見ることができていいお部屋でした。朝のビュッフェは案内された席にカーディガンをかけておいたにもかかわらず戻ってきたら他人が着席。すると女性スタッフにここはダメ、あっち行きなさいとまだ片付いていない席を指さされ気分は最悪。次の日はテーブルにコーヒーまで用意してもらってから二人で料理を取りに行ってもどるとやはり同じ女性スタッフにここはダメ、こっち!と。。。コーヒー用意してあるでしょ?と言ってもNO!他のスタッフさんが逆にオロオロ朝からホントに嫌な気分になったので三日目はどちらかが席に残るようにして過ごしました。そこだけ、そこだけ残念。あとは本当におすすめのホテルです。
4 out of 5
by A verified traveler

Posted Sep 7, 2016
This is nice hotel at the centre of patong and close to beach.
Comment from Hotel Management
Sep 22, 2016 by Patima, Hotel Management
Dear Traveller, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management