Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Australia

Lovely resort, everything we expected

Posted Dec 6, 2016
Cons: Controlled spraying of Mozzies !
Only problem was the mosquitos next to our pool villa. Staff were most helpful with repellent, but WOW !!
3 out of 5
by A verified traveler from X

Vraiment bof

Posted Dec 6, 2016
Réservation d'une chambre avec vue sur la mer mais celle ci est à 300 voire 400m ... Chambre pas assez insonorisé du coup on entends tout ce que fait le voisin , impossible de trouver le sommeil même à 2h du matin gros problème avec l'eau chaude et la pression du jet pour prendre une douche ... 10 min d'attente pour prendre le petit dej ,salle bruillante.. Par contre les villas du Movempik situées entre l'hôtel et la mer ont l'air top ! La clientèle de l'hôtel est majoritairement Russe
3 out of 5
by A verified traveler from Frankfurt

Motto: Extra Charge

Posted Dec 4, 2016
Pros: Strandnähe; Poolanlage gut, Restaurants in Nähe
Cons: Für ein 5 Sterne Hotel könnte die Ausstattung besser sein: Bezugsstoffe ziemlich abgenutzt. kein frisches Obst. Kein Service nach dem Einchecken
Location: mitten im Karon Beach, außer eine Tempel, keine große Sehenswürdigkeiten in der Nähe
Schöne Anlage zur Erholung. Das Hotel Management ist nicht flexibel wenn es um frühzeitiges Einchecken geht
4 out of 5
by A verified traveler from Melbourne

Classy place to stay!

Posted Nov 27, 2016
Nice hotel with super friendly staff. Went the extra mile to be helpfull when on our departure, the taxi booked through the hotel broke down and a quick replacement was organized. The taxi driver checked us in whilst on the side of the road and a hotel representative expressed us through airport. Great aftercare and would highly recommend.
5 out of 5
by A verified traveler from australia

Family holiday

Posted Nov 24, 2016
We stayed at the resort in a family room with out 4 and 10 year old. Rooms were amazing and clean and the courtyard with plunge pool gave us parents somewhere to retreat to after the kids had gone to bed. The kids club facilities were amazing and the kids were disappointed we didn't use them more. We were only there for three nights but the staff were great and attentive to everything we needed.
Comment from Hotel Management
Nov 28, 2016 by Nick Porter, General Manager, Hotel Management
We are happy to know that we have exceeded your expectations. Your appreciation of the services and facilities on offer is greatly appreciated and will an added inspiration to do our utmost in delivering the high standard of service we strive for. Looking forward to welcoming you and family back to our resort. Best Regards,
5 out of 5
by A verified traveler from US

Very nice resort close to the shops and beach.

Posted Nov 19, 2016
Great stay with 4 pools and beach access ... Best stay ever.
Comment from Hotel Management
Nov 21, 2016 by Nick Porter, General Manager, Hotel Management
Many thanks for taking the time to share some feedback on your recent stay with us; We are delighted that overall you enjoyed your stay with us. Best Regards,
5 out of 5
by A verified traveler from tokyo

ビーチに近くアクティビティも充実してるホテル

Posted Nov 16, 2016
カロンビーチが目の前にあり、レストラン、プール、スパ、全てが揃っているホテルです。 ホテルの周りには意外とお土産屋さんやレストランが多くとても充実していました。 ビーチは静かで、夕日がとても綺麗でしたタオルのレンタルもあるのでとても助かりました。 当日はホテルの部屋が空いてたらしく無料で部屋をアップグレードしてもらいとても良い気持ちで宿泊できました。 とてもいい旅行になりました。
Comment from Hotel Management
Nov 21, 2016 by Nick Porter, General Manager, Hotel Management
Many thanks for taking the time to share some feedback on your recent stay with us; We are delighted that overall you enjoyed your stay with us. Best Regards,
4 out of 5
by A verified traveler from Singapore

Well maintained hotel.

Posted Nov 15, 2016
The staff at reception are very helpful and friendly however some staff at the restaurant seemed to serve Caucasian guests more promptly than Asian guests. Just a personal observation. Anyway i am very happy with this hotel.
Comment from Hotel Management
Nov 21, 2016 by Nick Porter, Genral Manager, Hotel Management
I would like to thank you for your review. I was disappointed to learn that you felt not treated equally to other guests. I can assure you that we do not tolerate discrimination of any kind and your comments will be shared with all department heads in order to reiterate our hospitality standards and emphasize these during training programs. I am pleased to learn that you have otherwise enjoyed your stay and we are looking forward to welcoming you again to the Moevenpick Resort & Spa Karon Beach Phuket in the near future. Best Regards,
3 out of 5
by A verified traveler from Melbourne Australia

Holiday in Thailand Movenpick Hotel Karon beach

Posted Nov 12, 2016
Pros: Movenpick Hotel has good location , in general very clean , good pleasant staff Very comfortable bed and pillows . Good breakfast in the morning , nice and tasty.
Cons: I think the hotel should be updated/ renovated. My room had very strong mouldy smell and It always blocked my nose if the air-condition is off , so I had to keep it on all the time I believe the cost of accommodation a bit overpriced and the cost of meal in the Hotel restaurants is too expansive for Thailand .
Location: Good location, beach across the road
Comment from Hotel Management
Nov 15, 2016 by NIck Porter, Hotel Management
Many thanks for your review. We do appreciate your comments on the condition of room facilities; we are currently planning on a gradual refurbishment of our room facilities. We are pleased to read that you have otherwise enjoyed your stay and I hope to have the opportunity of welcoming you back to our resort in the future. Best Regards,
3 out of 5
by A verified traveler from Brisbane

Nice place, in need off an update

Posted Nov 1, 2016
Pros: Great pool, awesome breakfast, good location, good facilities, terrific spa services
Cons: Room was damp & outdated, bed was uncomfortable, bathroom full of ants and in need of upgrade, ac was noisy. Also seemed to have 1 cd that played over and over again all day everyday at the pool driving you crazy
Location: GOod location on karon beach, short walk to heart of town so plenty of food options and activities close by.
Comment from Hotel Management
Nov 15, 2016 by NIck Porter, General Manager, Hotel Management
Thank you for taking the time to send us your feedback. Your comments about AC, ants in rooms will be certainly reviewed with our Housekeeping and Engineering department for any improvements we could do. In addition, we are currently planning on a gradual refurbishment of our room and are looking into this matter with our team to increase our preventive maintenance schedule to ensure improved quality. Guest’s opinions are very important to us, and we assure you that the delivery of good service and products are our primary goal. We do hope that despite this incident we will have the opportunity to welcome you back to our hotel in the near future. Best Regards,