Ratings based on 818 Verified Reviews

4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pearland, Texas, USA

Posted Jun 20, 2017
Beautiful hotel, Staff are excilence, food are delicious. We are love to come back.
Comment from Hotel Management
Jun 20, 2017 by Stefano C., Hotel Management
Dear K. Sirinart, Thank you so much for sharing your comment with us. We are glad to hear you enjoyed your stay with us and hope to see you again in a near future. Best regards, Stefano C.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very nice hotel with beautiful ambience!!

Posted May 31, 2017
We loved our stay. Loved proximity to the beach and all the facilities within the resort grounds. Couldn't fault anything. Very professional and friendly staff makes it a very positive experience on the whole. Would definitely recommend this resort to friends.
Comment from Hotel Management
Jun 20, 2017 by Stefano C., Hotel Management
Dear vrinda, Thank you for taking the taking to write a review; we are delighted to hear that you enjoyed your stay with us and hope to see you again at our resort. Best regards, Stefano C.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Nice Hotel Close To Beach

Posted May 26, 2017
Pros: The room was very spacious and the staff were friendly. I enjoyed the small private pool attached to my room.
Cons: There was a small stale smell as if the room hadn't been occupied in a bit but once you open the windows the fresh air cleared it up immediately.
Location: There isn't much nearby except the beach. You will need to taxi or shuttle the vast majority of places.
This is a very nice property that I enjoyed greatly. The hotel itself is about an hour away from the airport and does not have a complimentary shuttle, so you will need to taxi or rent a car. The staff was very friendly. The breakfast had a nice spread for different tastes. The beach is close by but there is not a lot in the area. Everything is generally about thirty minutes to one hour. If you are looking for something with a lot of attractions, shopping, and things of that nature close by, don't stay here. If you are staying alone or are a couple, I would recommend staying in the villa. You have a private wading pool and it is very nice with a view. Be advised there are mosquitoes but this is no fault of the hotel. Just the natural environment. Overall, I would recommend this hotel and stay again.
Comment from Hotel Management
May 31, 2017 by Stefano C., Hotel Management
Dear Will, Thank you so much for taking the time to post a review on Expedia.com. We are delighted to hear that you enjoyed your stay with us and loved the comfort of the Plunge Pool Villa. Karon City Center, while not big, is about 5 minutes walk from the resort and offers restaurants, bars and some small shopping venues. Patong, Phuket's second largest city, can be reached within a 10-minute drive. We are looking forward to welcoming you in a near future. Best regards, Stefano C.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Great resort - clean, friendly, nice pools, relaxing environment. Terrible food though!
Comment from Hotel Management
May 24, 2017 by Stefano C., Hotel Management
Dear Guest, Thank you for your feedback on Expedia.com. We are delighted to hear that you enjoyed your stay with us and hope to see you soon under the sun of Phuket! Best regards, Stefano C.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellingham, Washington

Excellent hotel with pool and beach walking step.

Posted May 11, 2017
Very relax and the service is excellent. Highly recommended here. Beach is within walking distance. I was sick from airplane. Nurse on site can provide Dr visit to the hotel within 45 min.
Comment from Hotel Management
May 24, 2017 by Stefano C., Hotel Management
Dear Kae, Thank you for your feedback on Expedia.com. We are happy to hear that you enjoyed your stay with us; indeed, our on-site nurse can provide first aid and small medication, without the need to visit an hospital. Best regards, Stefano C.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney nsw

Lovely motel close to beach

Posted May 9, 2017
The motel was great ! Very clean great bed and room with plung pool .
Comment from Hotel Management
May 24, 2017 by Stefano C., Hotel Management
Dear Iyn, Thank you for your feedback on Expedia.com. We are delighted to hear that you enjoyed your resort and its facilities. We hope to se you again soon! Best regards, Stefano C.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Vacation in Paradise

Posted Apr 25, 2017
Pros: Great breakfast, helpful staff, close to the beach, good amount of food and shops just outside the hotel.
Cons: I wished our room was cooler when we arrived its was pretty warm.
This hotel was everything we were hoping and more! I visited Phuket with three other friends and we had a limited amount of time to stay due to all our other plans for our Thailand trip. We arrived late to the hotel which was not a problem at all! Our bags were collected for us and we moved on to check in which was very easy. The staff took us and our bags to our rooms by golf cart which was very nice. The only bad thing I could say about our stay was that when we walked into our room it was very hot. It would have been nice if the AC had been turned down prior to our arrival. That said, the staff was great, morning breakfast was delicious, and I would stay here again in a heart beat. Great amount of food and shops right outside the property and a short walk through the property to get to the beach.
Comment from Hotel Management
Apr 26, 2017 by Stefano C., Hotel Management
Dear Kirstyn, Thank you very much for your comment on our Expedia's page. We are delighted to hear that you enjoyed the resort and its facilities and hope to see you again under the sun of Phuket. Best regards, Stefano C.
3 out of 5
Recommended
for Everyone
by A verified traveler from Syosset, NY

close to the beach

Posted Apr 25, 2017
Location: Great location for walking to and from Karon Beach town.
Overall the hotel was beautiful and a very large piece of property, however, I disappointed in the price for what you receive. It was almost $500/night for room and buffet breakfast. I was also not pleased with the pool bar and staff. They charged me for a cup of ice!!! They offer a "happy hour" from 6-7pm for 20% off bill, but only in the pool bar so to utilize this, you need to stay in the pool. The clarity of the rooms are very different then when you get there. I was expecting a 2 bedroom, I received a "family room" which was one large square with a bed and roll away. There was no room for walking. I was with my 2 kids, 17 and 14..not ideal for sharing one room. I was upgraded to a one bedroom after making some loud noise. The hotel is a very short walk to town and there are multiple places to eat and get very inexpensive massages.
Comment from Hotel Management
Jun 8, 2017 by Stefano C., Hotel Management
Dear Maxne, Thank you for your feedback; glad to hear your enjoyed the property overall. I will forward your comment about being charged for a cup of ice, as this should be complimentary. As for the Happy Hours, you can enjoy them at Kinnaree Bar and MINT every day, at different time; this is not exclusive to the pool bar. Our apologies for the misunderstanding on the room; we hope you appreciated the upgrade and will consider our resort in the future. Best regards, Stefano C.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in a great location! Can't say eno

Posted Apr 21, 2017
We reserved a king penthouse suite with plunge pool! Couldn't have been more comfortable, roomy and in a very convenient location close to the lobby! The morning free breakfast was delicious and bountiful! The entire staff was helpful, kind and spoke English well. We will definitely recommend this resort to others!!
Comment from Hotel Management
May 18, 2017 by Stefano C., Hotel Management
Dear Guest, Thank you so much for your feedback; we are glad to hear you enjoyed our resort and our selection of breakfast items. We hope to see you again in a near future. Best regards, Stefano C.
5 out of 5
Recommended
for Everyone
by A verified traveler from BL

Nice hotel, close to the beach, street food etc

Posted Apr 18, 2017
I am truly satisfied with the location of the hotel as well as the hotel itself. All staff were very friendly. The hotel is beautiful and well maintained.
Comment from Hotel Management
Apr 26, 2017 by Stefano C., Hotel Management
Dear Brenda, Thank you for time writing a review on Expedia. We are delighted to hear that you enjoyed our resort and its location. We hope to see you again soon! Best regards, Stefano C.