Posted Jan 3, 2017
Great location, can observe the beach while in pool. Staff very friendly and helpful. Hotel looking a bit tired, needs a Reno ie paint, toilet was set uneven n crooked, bathroom basin n shower super slow to drain. Daily House cleaning gd service. Buffet breakfast ok but bacon is awful. Rooftop great spot. We overlooked a huge construction site which was noisy, this will be ongoing for many months so if planning a stay at the Novotel book room overlooking beach. We were so disappointed with out rooms, never once sat on our balcony. Pool area is fabulous and swim up bar, apart from repeatative music. Short stroll to nearby markets n main strip at Kamala - many beach side restaurants along the way. Got food poisoning frm Lilo restaurant ( bad service too). Can recommend local tailors (tommy tailor). night shopping till 11pm. Hunt around for gd pedi/mani/massage. Best bargain first thing in morn, all have calculators to show price, all used to bartering down of prices. 7/11's are small but sell basics, walk to 'Market' (which is like a Woolworths) for lower prices/variety. Locals just want a sale, not rude, no pressure but they remember you so don't say "maybe tomorrow"! Fantastic shopping in Bangkok, ok shopping in Patong, same same shopping in Kamala. Take insect repellent n there was sea lice al along the coast at this time of year. Cafe del Mar on beach is 5 mins down beach - groovy music/bar etc. bookings essential for New Year. Fireworks on beach were amazing. Loved Kamala.
Comment from Hotel Management
Jan 9, 2017 by Clara Horlon, Hotel Management
Thank you for letting us know about your recent stay at Novotel Phuket Kamala Beach
It’s great to receive the positive comments regarding the staff, the team will be very pleased to hear that. We’re thrilled you spent NYE with us, all best wishes for this New Year.
However we’re sorry to hear about the inconveniences you had during your stay, you can be assured that your comments will be addressed to the concerned department, thanks for bringing it to our attention.
It would be a great pleasure to welcome you again
Digital Marketing Manager