Get an overview of this hotelFamily-friendly resort with 2 outdoor pools and full-service spa

Location

This family-friendly Karon resort is located near the beach, within a 10-minute walk of Dino Park Mini Golf and Kata Porpeang Market. Kok Chang Safari Elephant Trekking and Karon Market are also within 3 mi (5 km).

Resort Features

2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free resort. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 143 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and sitting areas are standard, as are LCD TVs with satellite channels.

Novotel Phuket Kata Avista Resort And Spa

Hotel Amenities

Hotel Amenities

Novotel Phuket Kata Avista Resort And Spa features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the resort include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury resort also offers a rooftop terrace, spa services, and a library. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Novotel Phuket Kata Avista Resort And Spa is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 143 
  • Number of floors - 5 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Computer station 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Children's club 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 2009 
  • Free area shuttle 
  • 24-hour business center 
  • Free self parking 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Children's pool 
  • Number of outdoor pools - 2 
  • Library 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Separate sitting area 
  • Balcony 
  • Air conditioning 
  • Free newspaper 
  • Access via exterior corridors 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Satellite TV service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

En Vogue - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Sukko Spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: THB 4500.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 3000.00 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 6500.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 4500.00 (from 4 to 11 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: THB 530 for adults and THB 265 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Rollaway bed fee: THB 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Avista Phuket Kata Beach
  • Avista Phuket Resort Kata Beach
  • Avista Phuket Hotel Kata Beach
  • Avista Phuket Resort & Spa Kata Beach
  • Avista Phuket Resort And Spa
  • Novotel Phuket Kata Avista Resort
  • Novotel Kata Avista Resort
  • Novotel Phuket Kata Avista
  • Novotel Kata Avista
  • Avista Phuket Resort Spa Kata Beach

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • This resort is listed in the 2015 Travel + Leisure 500.

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4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
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nice place, great breakfast...

4 out of 5
by
Posted Feb 10, 2017
i must admit, when i saw it was a spa i was excited etc, pics looked great and then when i get there the spa is extra, like the sauna...i probably wouldnt have used it anyway due to the heat but when i book into a spa resort, i expect these facilities to be free, anyway, its a nice hotel...staff are nice, food at breakfast is good.. it was 100 a night, no big deal..view was ok
Comment from Hotel Management
Feb 17, 2017 by General Manger
Dear Our Value Guest, Greetings from Novotel Phuket Kata Avista Resort and Spa! It was pleasure having you stayed at Novotel Phuket Kata Avista Resort and Spa on behalf of my team. We thank you for sharing your views which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Warm Regards, Novotel Phuket Avista Kata Resort and Spa.
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Oasis at top of hill near Kata Beach

4 out of 5
by from Montreal, Canada
Posted Feb 4, 2017
Pros: * attentive & hospitable staff * comfortable bed * never lacked hot water or pressure in shower * quality of bathroom toiletries * massage service
Cons: * torn lounge chair cushions should be replaced * better insulation on hotel room door to minimize hallway noise *more variety of fruit during bfst
We selected this hotel due to its convenient location - a short walk to Kata beach and relatively near Karon beach. We walked both beaches daily ( when not on excursions). There are also plenty of restaurants to choose from if you wish not to eat at the hotel. The lunch / dinner menus were good at the hotel, but more costly versus comparable food at the restaurants in town. My wife & I are good walkers and in good shape for our age. So the hill top location did not bother us. We never used the hotel provided shuttle service. The garden / pool area is well landscaped. It was designed over multiple levels providing relative privacy & serenity for relaxation. There are many flowers, trees, shrubs, etc... as well as water falls & jets. There are also several lounge chairs and umbrellas. Persons with limited mobility would not find the hotel location or the multilevel hotel courtyard suitable.
Comment from Hotel Management
Feb 17, 2017 by General Manager
Dear Alan & Diane, Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Phuket Avista Kata Resort and Spa.
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Pleasant stay in Phuket

4 out of 5
by
Posted Feb 1, 2017
The resort was overbooked therefore, my friend and I was offered one night at the sister property in Patong Beach ( which by the way was a great option with an upgrade and we were transferred back to Kata the next day). Overall, the staff was pleasant. Decent room with a great view. Breakfast was ok. My favorite part of breakfast was the variety of fresh fruit juice. The bed isn't the softest.
Comment from Hotel Management
Feb 17, 2017 by General Manager
Dear Our Value Guest, Thank you for your feedback and your appreciation for the staff which will motivate them your feedback and has been taken positively and been rectified. Hope to welcome you back with us again. Warm Regards, Novotel Phuket Avista Kata Resort and Spa.
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OK hotel - but totally lacking in atmosphere.

3 out of 5
by from Oxford, England.
Posted Jan 6, 2017
Pros: The rooms are very nice, modern & with good housekeeping service. Fairly close to beach & main street of Kata.
Cons: Pool area too small, not enough sun beds. Common areas too crowded & looking tired & in poor condition. Food poor. Reception staff not welcoming.
Location: Good for beach, Kata shopping & restaurants.
Hotel was completely lacking in character and was very crowded with tour groups. Bar & resstaurant have dreadfull atmosphere. Pool, terrace, common areas & ammenities are too small for the number of guests in the hotel and are old / in poor condition. i.e. broken & torn sun beds , poor library & games room. Daily battle to find a free sun bed. Restaurant very crowded at breakfast. Breakfast & food / beverage offer pretty poor. Staff not very helpful, particularly front desk. Concierge poor. Difficult to find help with bags, tours, information etc. I stay in Accor hotels a lot & this is not a particularly good one.
Comment from Hotel Management
Feb 17, 2017 by General Manager
Dear David, Sawasdee Krab! Greetings from Novotel Phuket Kata Avista Resort and Spa! Thank you for choosing Novotel Phuket Kata Avista Resort and Spa, Kata as your holiday destination and sharing your feedback about your experience which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. At the onset kindly accept our apologies for all the inconvenience caused to you during your stay with us. We have well noted your inputs and certainly the management is going to work on it. We look forward to welcome you again. Warm Regards, Novotel Phuket Avista Kata Resort and Spa
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Hotel on hill difficult to reach

2 out of 5
by
Posted Dec 23, 2016
Beach not accessible from hotel - staff not trained and not professional-
Comment from Hotel Management
Feb 17, 2017 by General Manager
Dear Our Value guest, Thank you for choosing Novotel Phuket Kata Avista Resort and Spa, Kata as your holiday destination and sharing your feedback about your experience which gives us opportunity to improve and increase on service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Phuket Avista Kata Resort and Spa
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3 out of 5
by from MA
Posted Dec 13, 2016
Average Hotel.Good location. Breakfast okay. Sometimes a little loud.
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Great hotel

4 out of 5
by from Perth, Australia
Posted Nov 30, 2016
3rd visit in 5 years and still love Avista, rooms clean and good facilities. Breakfast buffet always good, although the sweets selection is underwhelming (they look amazing but do not taste so). Staff are lovely but do feel they have lost some of the personal touches they used to have since changing to Novotel
Comment from Hotel Management
Dec 1, 2016 by gm.kata@avistahotelsandresorts.com
Dear Valued Guest, Thank you very much for having shared your experience !! It is nice to read your kind feedback and learn that our resort meet up your satisfaction. We are thankful for appreciating our staff and breakfast buffet. Please let us know if there is anything we can do to make your next stay with better. We look forward to say "welcome back" to you soonest. Warmest regards, Novotel Kata Avista
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Outdated Hotel

2 out of 5
by from US
Posted Oct 30, 2016
The hotel is up a hill but walkable and about a 10 minute walk to the beach. Shops are not too far away. The hotel is not a 4.5 star hotel. The room was outdated. The furniture was dirty. Thr room I was given had mold and rust in the shower and water was leaking onto the floor. We asked to change rooms and the next one we were given was not much better. Would not stay here again.
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It's good hotel for staying traveller of family

4 out of 5
by from del
Posted Oct 13, 2016
Location: Restaurants ,convenience stores, pharmacy and exchange booth are available closed distance 5 to 10min
It was located small Hill and near Kata beach on foot 10min. You can go beach after put on swimming clothe and supplied big size towel from Hotel directly. Morning buffet also was abundance several vege and non vegetables. Thanks to nice King bed and mattress size of comfortably but little bit non dry conditions during two nights I think it is smart grade and cost effective
Comment from Hotel Management
Oct 14, 2016 by General Manager
Dear Guest, We appreciate you taking the time to write a nice review about your recent stay. We look forward for an opportunity to welcome you back in the near future. Warmest Regards, Novotel Kata Avista
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Overall a pleasant experience for my family.

4 out of 5
by from SG
Posted Oct 12, 2016
Pros: The room with 2 large queen beds were just nice for my family. Comfortable beds.
Cons: Bcos of mosquitoes, cannot enjoy the balcony nor pool at night. The uphill climb back to hotel is tiring after a day at the beach.
Location: Hotel is within short walking distance to beach and night market. Plentiful of eateries to choose from.
Room was spacious. WiFi available and stable. Staffs are friendly and helpful. Food is good. Good location to beach access. Good facilities within hotel. Rainy season - mosquitoes are nuisance.
Comment from Hotel Management
Oct 14, 2016 by General Manager
Dear Ee Piew.C Thank you for your kind review !! I'm really pleased to learn that your stay was pleasant. We are looking forward to welcoming you and your family back soon.
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