Ratings based on 418 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from sydney

Close to the beach, nice

Posted Aug 17, 2016
It was ok, but I wish it was closer to restaurants and shops.
4 out of 5
by A verified traveler from Osaka


Posted Aug 14, 2016
4 out of 5
by A verified traveler

Good Hotel that could be GREAT !

Posted Aug 13, 2016
Pros: Friendly staff and good reception area with plenty of room to lounge out
Cons: Beds are very soft..obviously haven't been changed for a while
Location: Close to beach and easy walk to Jung Ceylon for shopping
Excellent staff,but hotel looks and feels a bit tired.....Rejuvenating and renovating this hotel would make it GREAT.Buffet breakfast is good in both restaurants...Go to the Sunset for peace,quiet and more comfortable seats.
4 out of 5
by A verified traveler from hong kong

Spacious room and Cody beds

Posted Aug 11, 2016
Our kids enjoy the View and pool access very much.
5 out of 5
by A verified traveler from 愛知県


Posted Aug 7, 2016
Pros: 滞在中、部屋の電球が切れてブレーカーが落ちて困りましたが、すぐに対応してくれて良かったです。
Cons: 従業員さんとすれ違っても挨拶がないので、してほしい。
Location: 目の前のパトンビーチでは、バナナボートやジェットスキー、パラセイリング等の勧誘がありました。赤旗でなければパラセイリング1500タイバーツ(4500円)でできたのでプールに飽きたら海で遊ぶのもGOODだし、3FプールからのロケーションもGOOD。すべてがGOOD.
3 out of 5
by A verified traveler

Near to beach. Bit far from downtown

Posted Jul 31, 2016
Pool is nice. Wifi is not stable from the room. Beddings are soggy.
3 out of 5
by A verified traveler from Australia

Nice hotel, good location, but showing it's age.

Posted Jul 30, 2016
Pros: location
Cons: The breakfast buffet is very average.
Location: easy access to the beach
No doubt that the Graceland Resort was once the place to stay. The location is almost right on the beach and first impression of the lobby and service at arrival was all very good. Once you start your walk to the rooms though, things start to go down hill a little. While the lawns and gardens are very well cared for, the buildings themselves are showing their age. The occasional stale, musty smells were apparent in some corridors which probably goes hand in hand with the humidity. We went to the "sky pool" once and were not impressed by the colour or appearance of the water. The pools accessible between the apartments were much cleaner so spent all our pool time there.
3 out of 5
by A verified traveler

all good put staff need to speak fluent English

Posted Jul 28, 2016
had a miss understanding at the bowling club in the Hotel. screen went blank ask for refund argued for about 40min cause they didn't understand me.
3 out of 5
by A verified traveler from magny le hongre

Chambre top avec piscine

Posted Jul 26, 2016
Très bon séjour Petit déjeuner très copieux Chambre nettoyée tout les jours sauf sous le lit (poussières) Avis très positif
3 out of 5
by A verified traveler from Sriracha Thailand


Posted Jul 19, 2016
Pros: ビーチまで近いのがいいですね。施設のプールでも広くで十分満足ですが、やっぱり海は最高。 朝食のバイキングは結構豊富で美味しかったです。
Cons: 前述の通り
いたって普通のホテルです。が、しいて言えば以下の通り ・室内の湿気が異常でベットのシーツ類が湿っている感じで不快。 お菓子類も数時間で湿気を擦ってサクサク感があっという間になくなるほど。 除湿器を設けた方が良いのではないかと思う。 ・目の前にプールがあるのにいちいちタオルをかりに行かなければならない面倒さ。 部屋に常備しておけば良いのに何か問題あるのか? ・朝食のバイキングで食事中に、スタッフがほうきと塵取りもってところどころ清掃してるが、ほこりが舞うイメージで あまりよろしくない。 ふき取り雑巾と小さめゴミ袋で作業すればいいのにね