not as described
Posted Jan 6, 2016
this was nothing as described, we had to find a new hotel after 9pm on our last night - it was awful!
This was awful - the photos made this place look incredible so we increased our budget and booked our last night holiday here. When we got there, looked amazing, reception was gorgeous, restaurant looked lovely, then we were asked to hop in the golf cart to go to our sea view villa....the golf cart then crossed the busy high way into a dodgy property behind a wrestling ring. we were led to our "villa" which was the most minimal box room you could imagine, the decor seemingly not updated since the 60s and the bathroom was a hand shower attached to the wall with a basin and toilet, no actual fitted shower. the room was tiny, the balcony old, dirty and gross. The sea view? If you call tiny spots of blue you can hardly glimpse through the wall of trees just over the dirty rows of roof tops a sea view... then it might tick your box, but it was nothing like the listing. We complained and were offered an "upgrade" which was to a room exactly the same but with twin beds instead of our requested king??? Completely unimpressed. We were fortunately fully refunded and managed to find another hotel at 9:30pm thank goodness. The room was booked through Expedia which is where the incorrect description was, where they apparently never made it clear that this resort has 2 different sections, nice like the photos, and really bad without photos.... make sure you check which one you're getting.