Heavy construction going on with hotel, bad customer service, avoid
Posted Dec 31, 2010
there is constant & heavy construction going on with the hotel. we pre-paid for our stay here for over 10 days but left early, with heavy frustration. The local hotel mgmt didnt notify nor update their hotel info online to indicate the current condition of the hotel, and were totally unapologetic and very non-customer centric. It ruined out experience in Phuket. with the construction noise that starts at 8am and goes well past 11pm daily, you will want to avoid this place until the local hotel mgmt team gets this in livable condition.
However, the local staff is very hardworking and nice, but be aware, this is not a place you want to camp down week long during your stay. It is more like a hostel, place where you bunk over if you are a backpacker on a budget and pay a price in that range. also there are no elevators, so if you have lots of luggage, get ready to climb the stairs.