Posted Jul 8, 2016 on Hotels
My husband and I arrived at 12.47am to a hotel that was under renovation. First, we thought that only the restaurant Black Pearl was under renovation. Upon reaching the lobby, we were greeted by an empty pool, piles of cement, pallets of new tiles, exposed wires overhead and construction workers sleeping around the drained out pool.
A male receptionist grunted his hello and asked for our reservation. When I asked why the hotel was in that condition, he didn't reply but asked me to complete a check-in form and gave me the room key. I was told to stay for the night and that we would be moved to another hotel in the morning. Looking around, we realised we were the only guests of a hotel that was undergoing a complete overhaul! It was just one receptionist and vacant rooms, no lights, no aircon, nothing!!!
We are shocked that the hotel is still taking in reservations knowing full well it is under renovation. I insisted that we be moved to their sister hotel immediately.