Good, clean hotel for couple/family
Posted Mar 31, 2016 on Hotels
Check-in experience was pleasant - we got upgraded to a Deluxe room. The room was a distance away from the lobby but we were happy to see that it was right beside the restaurants and the side entrance which leads to the Beach road. Fairly clean room with basic amenities. The bathroom is dated. English TV channels are limited. The resort has 2 pools, so you are never too far away from going for a dip. The hotel staff surprised us with a cake and a card in the room on my birthday - this was a very kind gesture. Overall, the stay was comfortable for the reasonable price that we paid. The only jarring thing was that they insisted on charging us for a towel that was soiled with hair color (done a week prior to our travel, btw). While the amount was not exorbitant, the way it was handled could have been better. I have not seen any hotel ask their guest to clean a hotel towel themselves or pay up before check-out!
We recommend guests planning to stay at this hotel to use/carry your own towel if you are getting a tattoo, color hair, etc. Very weird this was.