Disgusting hygiene, dirty bathrooms, bed sheets
Posted Feb 15, 2016
Before you book this hotel, read these review comments to make sure you want to stay here. We booked 3 days with this hotel and the only thing good we found was their cleaning staff were nice and helpful. Here's what our experience was: The 1st, 2nd, 3rd, 4th, 5th, and finally 6th rooms they showed us were all dirty, disgusting shower and bathroom, mold in bathroom and corner of the sleeping area, hard rock bed (was that a mattress or what?), yellow spotted bed sheets, yellow spotted bathroom towels, and get this - a 500Bhd room surcharge. The place barely looks like the hotel photos. The least favorite part of this hotel is their management - uncaring, angry, unhelpful, indifferent, and very good at yelling at hotel guests that are angry and want to leave in the morning. Probably the icing on the cake for this hotel, is the unimaginable freaking NOISE. Oh my god - Noise, noise, noise. We could not have a decent sleep here for the whole time we were here. We just managed about 3 hours per night. Not the hotels fault if they had window insulation, and made the slightest effort to make guests comfortable. This hotel is situated on the corner of two of the busiest and noisiest streets that does not stop 24 hours a day, 7 days a week. If all of this is not an issue to you, then you will be perfectly comfortable here. But for us having come to Phuket for 9 years, having stayed at 20 or so hotels, we have seen too many hotels here much better & cheaper & nicer & cleaner.