Great location, <10min walk to Jungceylon
Posted Jan 4, 2016
The Album Loft is a hotel on Nanai Rd that is clean, comfortable and less than a 10min walk to Banzaan/Jungceylon.
Those 3 features were enough for us to enjoy our stay but we wouldn't stay there again. There are better priced options on Nanai Rd than what you get at Album Loft.
The staff do not respond to emails in a timely manner. We tried to book an airport shuttle 3 days before our trip, they responded when we were already in the country.
The front desk staff is not the friendliest. They're not horrible but they just aren't enthusiastic to do anything.
The pool was always cloudy and murky and completely uninviting.
The Wifi drops out all the time, very frustrating. We ended up going to cafe's and bars to check emails, book any trips etc online.
The website claims they offer a free shuttle to Patong each day. Completely false advertising! Their hotel tuk tuk doesn't even work, it's just parked out the front for aesthetics.
The 1 bedroom apartments are badly designed with limited utensils. If you're considering one of these, don't bother. You'll only use the fridge as the rest of the kitchen is a waste of space with no balcony access. It doesn't even have a toaster or bottle opener and there was only 1 knife, 2 spoons and 2 forks.
In general, the hotel is in need of an update.