Ratings based on 46 Verified Reviews

3.8 out of 5
87% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location, <10min walk to Jungceylon

Posted Jan 4, 2016
Pros: Location
Cons: Wifi, pool amenities, redesign the apartments and stock the kitchen with usable equipment.
Location: Location is the best thing about this hotel. It's close to everything you need and a short walking distance to the center of Patong.
The Album Loft is a hotel on Nanai Rd that is clean, comfortable and less than a 10min walk to Banzaan/Jungceylon. Those 3 features were enough for us to enjoy our stay but we wouldn't stay there again. There are better priced options on Nanai Rd than what you get at Album Loft. The downsides: The staff do not respond to emails in a timely manner. We tried to book an airport shuttle 3 days before our trip, they responded when we were already in the country. The front desk staff is not the friendliest. They're not horrible but they just aren't enthusiastic to do anything. The pool was always cloudy and murky and completely uninviting. The Wifi drops out all the time, very frustrating. We ended up going to cafe's and bars to check emails, book any trips etc online. The website claims they offer a free shuttle to Patong each day. Completely false advertising! Their hotel tuk tuk doesn't even work, it's just parked out the front for aesthetics. The 1 bedroom apartments are badly designed with limited utensils. If you're considering one of these, don't bother. You'll only use the fridge as the rest of the kitchen is a waste of space with no balcony access. It doesn't even have a toaster or bottle opener and there was only 1 knife, 2 spoons and 2 forks. In general, the hotel is in need of an update.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
Nice staff. Comfortable stay! Would gladly recommend it to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

very good

Posted Dec 17, 2015
nice area clean hotel friendly staff good for shops
4 out of 5
Recommended
for Everyone
by A verified traveler from London

nice clean hotel, has all the basics 4 a good stay

Posted Nov 15, 2015
Pros: Close enough to everything, can walk 20 to malls and 30min to beach bed comfortable balcony in most rooms
Cons: breakfast was good but limited options
Location: Beach, Malls ,bars/clubs and thai Boxing.
Nice clean hotel, large rooms has all the basics for a good stay. Reception open 24 hours even when returning in the small hours after a night out. I'm from a large city so the street noise was not a problem just added to the Phuket, Patong experience :) No lifts I stayed on 3rd floor not a problem but if you have a aliment then maybe not for you. couple /singles and family friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from u.k.

Posted Aug 17, 2015
stayed here many times. Good budget accommodation with nice little pool. No complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

It's all you Need

Posted Mar 4, 2015
Pool, Breakfast, Room and great location from everything. What more do you need.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon Canada

Nice hotel, good location

Posted Jan 8, 2015
Its a nice hotel. Within walking distance to all the main attractions. The Staff were polite and helpful. The room was big and modern, and surprisingly quiet. Only complaint would be that the bed wasn't very comfortable and dragging your luggage up 4 floor wasn't that much fun. But other than that, its a great place to stay. I'd recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from EU

New, comfortable, far from beach, far from noise

Posted Dec 16, 2014
Pros: Pool, location
Cons: -
Location: Far from beach, far from noise. Close to shops, laundry and some "not packed with tourists" restaurants
Patong is touristy soulless place for "party animals" who are too lazy to find something unique. We had to stay for one day/two nights as in-between late flight and liveaboard diving trip. Hotel was very good for the price. Although far from beach location was good. Close to shops, laundry and some "not packed with tourists" restaurants. Best feature is pool since Patong beach is full of people and hawkers.
5 out of 5
Recommended
for Everyone
by A verified traveler from perth

The Album

Posted Jul 21, 2014
Pros: pool,position
Cons: perfect for me
Loved the hotel,I stayed in unrenovated rooms but found them old but perfect,if u want better rooms stay in renovated part
4 out of 5
Recommended
for Everyone
by emeline from SG

Great bed mattress in the suite, very comfortable

Posted Feb 10, 2014
Had spent 5 days 4 nights , slept comfortably thru out as mAttres was in great shape despite its a 3* hotel.... Also enjoyed quiet ambience in the night, great morning and night views not to mention enjoyable jacuzzi marble beddings...