Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Singapore

A beautiful Island

Posted Jul 25, 2016
Pros: Excellent! White sand, crystal clear blue water, blue sky
Cons: Some butler or hotel staff to explain more about the entertainment provide by the hotel. The introduction book is very thick in pages.
Location: Snorkeling
Had an arrangement for a pick up to their chalong pier lounge. Everything is perfect with a BMW limousine drive to their lounge and check in starts even before you reach your Hotel at Ratcha island. Serve with complimentary dessert & coffee and everything is so professional and efficient. Had a short walk to the pier where we are fetch by some charter TUK TUK taxi to their pier where we board the speed boat and miracally the speed boat look exceptionally clean and comfortable despite the rough tide. Reach the island was behind of Ratcha Beach and there is a small open air bus to bring us to the Lobby. Check in with no hassle and went to our room. Booked a Beach view with infinite pool but not what i expect from here because it does seem abit different in picture and the price are much high than normal. Rooms are clean & big, with Juccuzzi bath, a seperate living room with a transparent Glass door where you can see the pool but view to the sea slightly block but overall it is good. White sand, crystal clear blue water, blue sky, slightly abit crowd due to travel agency bring people here & there but it is perfect in the morning where the whole beach belong to you :) Overall i love the hotel!
5 out of 5
by A verified traveler

Over The Moon

Posted Jun 14, 2016
Our stay at The Racha was simply amazing! We were picked up at the airport in a very comfortable BMW. Our driver was so great and he showed us around Phuket before we boarded the boat to transfer to The Racha. When we arrived to the resort, we were greeted by a lovely staff member, View. View was excellent in familiarizing us with the grounds. We received a room upgrade upon our arrival which far exceeded our expectation. The rooms were absolutely perfect with excellent finishes. Everything at The Racha is very thought out and personalized. The grounds are well kept and as beautiful as the natural surroundings. While at The Racha we took advantage of the complimentary bikes, yoga classes and exercise facilities. We also enjoyed a guided hiking tour and we got to know the friendly staff. The staff was kind enough to let my husband and I play a game of soccer with them one evening. We cannot thank the staff enough for making our stay so memorable. Another great thing about The Racha is the proximity to "town". The "town" is very small but we managed to find a great restaurant where we ate lunch many days. We also found the locals to be extremely nice and welcoming. My husband learned the native game of Takraw and played in their nightly games. Thank you to The Racha for making our stay so special. We cannot wait to come back! Kailey and Moriba Diallo
Comment from Hotel Management
Jun 17, 2016 by Devan, Hotel Management
Dear Kailey and Moriba: Thank you very much for your kind review and I will most certainly be sharing your review with my team. I am glad your stay with us was over the moon. We hope to you see again on your next trip. Best regards, Devan Bhaskaran. General Manager.
4 out of 5
by A verified traveler

Posted Jun 6, 2016
I request front service to pick up my baggage in the morning. But nobody come and call to request again. Finally I walk to lobby with my baggage. On the way to lobby, I got the service.
5 out of 5
by A verified traveler

ホスピタリティ溢れる素晴らしいリゾート

Posted May 6, 2016
スタッフのホスピタリティ精神には感銘を受けます。お昼は日帰り客でビーチが混雑して賑やかですが、朝と夕方以降はとても静かでリラックスできます。 最高の時間を過ごすことができました。 3泊できると満喫できます。 2泊では少し短く慌ただしくなるかなぁといった印象です。
5 out of 5
by Huiping from 中国

Posted Apr 18, 2016 on Hotels
感觉很舒服!
2 out of 5
by songhee from seoul

물이 더러워요.

Posted Apr 12, 2016 on Hotels
물이 더럽다고 호텔에서 생수로 세수하라고 했어요. 생수로 세수하는데 엄청 힘들었고, 몸씻는데도 찝찝했어요. 화장실 변기에선 초록색 냄새나는 물이 나와서 당황스러웠어요. 가든 수영장은 거의 초록색 물이여서 놀수없었어요. 에어컨은 시원했어요.
5 out of 5
by Cynthia from Hong Kong

i love this hotel !!!

Posted Mar 29, 2016 on Hotels
everything is good !
5 out of 5
by Tomas from Varberg, Sweden

A walk into paradise!

Posted Mar 8, 2016 on Hotels
This is a fantastic hotel, not the cheapest hotel we been on, but certainly one of the best!
5 out of 5
by kenneth from Nacka

Perfekt !!

Posted Feb 20, 2016 on Hotels
Grymt bra !!! Lite för många sightseeing båtar under dagarna.
5 out of 5
by Jia

Posted Feb 19, 2016 on Hotels
很不错的一家酒店,就是房间空调声音有点大。