Poolside bar

Reviews of The Village Resort & Spa

4 out of 5
The Village Resort & Spa
566/1 Patak Road, Karon, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 382 reviews" "
Rating 8 - Good. 123 out of 382 reviews" "
Rating 6 - Okay. 26 out of 382 reviews" "
Rating 4 - Poor. 7 out of 382 reviews" "
Rating 2 - Terrible. 2 out of 382 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Village Resort and Spa was excellent. We opted for the pool access rooms. The rooms were more like mini villas. Very spacious with separate large walk in closet and bathroom. The front lounge space was really nice in the evening especially, and the pool access was fun and felt like you had your own personal swimming area. The staff were so kind and attentive. Great drinks at happy hour, and the food was pretty good too. The spa was small but there are a large variety of services offered and is very convenient. Would definitely stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jacqueline

Stayed 19 nights in Sep 2023

10/10 Excellent

Munthasir

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area. No mosquitoes or bugs which given how the resort looks was a surprise for me. There are very nice restaurants, money exchange and 7-11 in walkable distance. The beach is in walking distance too. One thing that did bug me was that they give you 2 water bottle and toilet papers and if you run out then they don’t give you extra. This is something I noticed in other resort in Thailand as well but it was pretty strange to me. No worries though there was a 7 eleven nearby so we got all our needs from there.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place have stayed before it is quiet and AO & private staff are always amazing wifi could be improved but that’s about it. Will definitely be back
Stayed 3 nights in Aug 2023

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Great hotel for the price
Stayed 4 nights in Jul 2023

6/10 Okay

Sadie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice pool was nice, and pool bar we did have a room right by the restaurant so everyone could see into our room so had to keep the blinds closed. The hotel very much has the ‘you need to do everything inside the hotel as it’s safer’ mantra which I don’t agree with but I’m sure to first time travellers it would be daunting and they would stay in to eat and use the spa (which is expensive). We were told about different offers by different staff members so was confusion at check out too, overall was ok but probably wouldn’t go back.

8/10 Good

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are lovely and so is the spa!
Stayed 7 nights in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Love love love this place!! Only spent 2 nights here, but wish I could’ve stayed longer. Definitely one of the most beautiful places I’ve stayed. Every window in our villa had a wonderful view. The pool was clean and we enjoyed our time at the pool bar after a long day at Phi Phi Island. We didn’t eat there, since there was a great little Thai restaurant only a 3 min walk from the resort, but the alcohol beverages were delicious! Definitely plan on returning here in the future.
Stayed 2 nights in Jun 2023

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karon break
We had a relaxing holiday at the village it was an easy walk to karon and beach , nice restaurants close by - breakfast changed daily and was a perfect way to start the day - would highly recommend- fyi this is an adult only resort.
By the one of many pools
Stayed 6 nights in Jun 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Resort
Had a lovely stay here for 6 nights with my girlfriend. Staff we very welcoming and happy to accommodate anything we needed with a smile. Breakfast was very good with lots of options, some of which varied each morning. Would definitely recommend The Village to anyone looking for a quiet retreat from what is a bustling tourist location.
Stayed 6 nights in May 2023

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was adults only. It was very quiet & the staff were fantastic. The food in the restaurant was pretty good too. I would have preferred a Villa away from the Restaurant & bar area but, when we arrived, that was all that was available. The villa itself was spacious & quiet. Loved our stay.
Stayed 7 nights in May 2023

10/10 Excellent

Matthew Pak Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely friendly. Rooms were nice and big. Staff also very attentive to my girlfriend birthday
Stayed 3 nights in May 2023

10/10 Excellent

Louie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 3 nights in Apr 2023

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved our stay here. The Staff were so friendly and very prompt with any issues. We booked here for our anniversary and they made it very special for us. It is very quiet and private. In fact at one point my husband asked if I had booked the entire resort just for us/our anniversary. The breakfast was great and fresh choices between Thai & western foods all you need a healthy breakfast. We stayed in the Pool access villa and it was truly amazing and the photos don't do it justice. It was very clean and serviced everyday. It is at the quiet end of Karon but good access to restaurants and shopping. There were no children in this resort. The guard at the front entrance always made sure you got across the road safely or got you a taxi or tut tut. 200Bt anywhere in Karon one way (about $9 Aus) I will mention that the beds are hard but that is pretty much everywhere in Phuket. previously I have request mattress toppers to be added but I did not wake up sore so did not ask them here. The pool & pool bar a great. We loved everything about this place and all the staff we will definitely be back and truly enjoyed the quietness, the peace & how private it felt.
Stayed 7 nights in Mar 2023

10/10 Excellent

NIKOLAY

Stayed 19 nights in Feb 2023

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our villa was huge and very clean. Loved that we had our own private pool access. The staff was very friendly and helpful. The hotel is not right on the beach, but just across the street, and they even have a security guard to help you with street crossing. It is about an 8-10 minute walk into town where all the shops and restaurants are. Was overall very pleased with our stay and would definitely stay here again!
Stayed 3 nights in Jan 2023

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool ours side our room. Also, rooms very nice and spacious.
Stayed 4 nights in Nov 2022

10/10 Excellent

Aisling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely recommend staying here, me and my partner had such a lovely stay. Great facilities and location is walking distance to beach and lots of food outlets. Loved the pool and the food, staff were also very friendly and welcoming

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
It was okay
Stayed 4 nights in Jul 2022
Response from Management Team on Aug 1, 2022
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful little villas with plenty of space. The pool was clean and very inviting. Location is not too bad a short walk to the beach is easily done.
Stayed 4 nights in Dec 2021

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Kannika on Feb 14, 2020
Thank you for your nice review.

8/10 Good

Shameka, Miami, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how room service came and put fresh sheets, towels and toilet paper everyday. The staff was friendly and helpful. I didn’t like how they advertise free WiFi but it only worked when I was by the front desk or pool area so without a SIM card you won’t be able to use your phone.
Stayed 4 nights in Nov 2019
Response from Kannika on Dec 28, 2019
Dear Guests, Thank you for staying with us and for your comments, we will take this to improve ourservice.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just (spacious) villas, close to hotel pool and beach. Wonderful setting.
Stayed 2 nights in Nov 2019
Response from Kannika on Dec 28, 2019
Dear Guests, Thank you for your staying wuth us. We do hope to welcoming you back in nearly future.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was charged 550 bhat at checkout for an accidentally broken ceramic shampoo bottle. There is absolutely no way that item cost the hotel more than 200 bhat. It's sad that they're exploiting paying customers for trinkets. Will not return.
Stayed 3 nights in Nov 2019
Response from Kannika on Nov 30, 2019
Dear Guest, Thank you for your comment, we will bring up this issue to our attention. We are sorry for any inconvenience may cause.

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but spoilt by a ‘singer’
Relaxing picturesque resort. Great pool and happy hour. Super close to 2 beautiful not too crowded beaches (5 minutes walk). I would recommend going out for dinner because the on-site resultant wasn’t great for us (again just a short walk away from many restaurants). We really enjoyed our stay apart from one small issue; every night we stayed they employed an awful singer between 7pm and 11pm. We asked the night manager if she could turn him down one of the nights so we could sleep but she wouldn’t despite no one but the singers wife being in the resort. The bed was also incredibly hard.
Stayed 3 nights in Nov 2019
Response from Kannika on Nov 30, 2019
Dear Edward, Thank you for your comment we will take this to improve our service.

10/10 Excellent

Julia, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the general feel around. Beautiful grounds. Secluded villas. It’s may be not very recent and contemporary but very clean, authentic and welcoming. Staff is amazing! Location is great - close to the beach, but there’s a bit of walk to the town, around 3 minutes to where shops area starting... You can walk for another 20-30 around shops, bars and restaurants.
Stayed 3 nights in Nov 2019
Response from Kannika on Nov 30, 2019
Dear Julia, Thank you for sharing your experiences with us. Happy to read you enjoyed the stay and hotel is met with your expectation. Look forward to serve you again for coming future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything at this place!! Can’t wait to go back!!
Stayed 4 nights in Oct 2019
Response from Kannika on Nov 10, 2019
Thank you for your nice review. We do hope to welcoming you in nearly future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb facilities, really clean and friendly staff! Would definitely recommend and stay again. The pool was superb.
Stayed 4 nights in Oct 2019
Response from Kannika on Nov 3, 2019
Thank you for your nice review.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old charm. Privacy. Lovely gardens. Beautiful pool. We met some lovely staff. The bed was too hard.
Stayed 8 nights in Oct 2019
Response from Kannika on Nov 3, 2019
Thank you for your nice review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a tradition villa setting and is absolutely beautiful
Stayed 6 nights in Oct 2019
Response from Kannika on Nov 3, 2019
Thank you for your nice review.

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019
Response from Kannika on Aug 7, 2019
Thank you for your review.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Kannika on Aug 7, 2019
Thank you for your review

10/10 Excellent

Yonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Kannika on Jun 24, 2019
Thank you for your nice review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Kannika on May 8, 2019
Thank you for your nice review.

4/10 Poor

Greg, Melbourne, Australia

Disliked: Staff & service
Stayed 7 nights in Mar 2019
Response from Kannika on Apr 7, 2019
Dear Mr. Greg, We are so sorry for any inconvenience may caused.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Kannika on Jan 23, 2019
Thank you for yuor reviews

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Beautiful surroundings at a small hotel, nice pool and good size bath in room. Good spa service. Generally clean, however beds were very itchy and uncomfortable. Poor WiFi and bedroom area was fusty. Food was below average especially breakfast. Close enough to walk into town and security were a great help crossing busy main road. Other staff seemed okay but not overly friendly like other close by resorts. Overall had a nice time, but the bedrooms and food/drink really let it down.
Stayed 3 nights in Dec 2018
Response from Ka on Jan 1, 2019
Dear Guest, Thank you for your kind comment, we will take this to improve our service.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property located about 5 minutes away from the beach. The pool side bar and security staff members were extremely attentive and friendly. We had some trouble with a "free spa" coupon during check in, but they fixed it within 24 hours. The rooms were beautiful but you could tell slightly older (one broken beam in the bathroom for example). But the property was so beautiful that we hardly noticed the imperfections at all
Stayed 3 nights in Dec 2018
Response from Kannika on Dec 20, 2018
Dear Guest, Thank you for a nice review shared. Happy to read you like and enjoyed your time with us. We will take your comments to improve our service. Please feel free to contact us for any further assistance you may require and we wish you a nice and pleasant time with us.

10/10 Excellent

Rachel, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great experience. The hotel staff were so respectful and very attentive. Authentic Thai style villa with lots of space and very clean. Great location near the beach and local town. We will definitely come back and stay when back in Thailand.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2018
Response from Ga on Oct 31, 2018
Dear Guest, Thank you for your staying with us. We do hope to welcome you back in your next visit.

8/10 Good

Raisy, New Zealand

Liked: Cleanliness, staff & service
Great value for money hotel
Fantastic pools, v friendly staff, helpful security /road crossing man. Taxi stand across the road charged fair rates. Villas are traditional accom, so don’t expect or compare with 5 star furnishings - they have a charm of their own and have huge space inside. Loved adults only restriction, making your stay peaceful and tranquil. The gardens were great and villas spread out.
Stayed 9 nights in Jul 2018
Response from Kannika on Aug 1, 2018
Dear Guests, Thank you for your nice reviews and we will take your suggestion to improve our service. Once again, thank you and waiting for your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018

6/10 Okay

Karen, Scotland

Disliked: Property conditions & facilities
The village has many good points it’s quiet location close to local amenities, beach 5 minutes away, some staff friendly as expected in Thailand, good sized rooms lots of space, big bathroom with a big bath, great pool with little bar, even better that while there had pool to myself most days. But it is in serious need of renovation, some evidence of this at time of visit. The villa I had was dilapidated, steps broken and cracked, the bath was stained brown with huge cracks over its surface not an enticing look, didn’t use it as a result. Also experienced a series of firsts in travel, 1, locking door with padlock, 2, because of said padlock you couldn’t go out lock the door if your partner was having a nap, for example. 3, internal security chain was all that provided to lock! door, particularly concerning as doors did not close tightly.will say lots of security cameras on site. 4 bar snacks all marked with tvrs, trust? Or just a money making concern, and finally, in 35 years of travelling and staying in hotels, I was asked to pay for a glass which got cracked and the glass was never replaced for the remainder of the stay. If this had been my first experience of Thailand I would be disinclined to return. This was a 4 star hotel but not now, requires serious renovation and the management to take customer service seriously. Loads of potential just so disappointing
Stayed 19 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
It’s ok for the price. Nothing special. The breakfast is average and the bed was super hard.
Stayed 10 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort and spa, luxurious authentic style, beautiful surroundings. Very friendly staff, their English is not great however. The food was great, the best satay I have ever had! Very nice and clean pool! The king size mattress is very firm, I found it very comfortable! The bath tub is so big it took a good hour to fill! I would definately stay here again!
Stayed 11 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nearly perfect
amazing spot away from the rush, but the hours of the pool were rather short. would have been nice to have later evening swims
Stayed 13 nights in Apr 2018

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very amazing resort!!
Amazing place, very quiet. It’s a no children place so very ideal for couple. The staff are amazing friendly and helpful. Across the street from Karon beach and also close to a Very good massage place named Frutta and mini market
Response from Sue on May 1, 2018
Thank you very much for choosing to stay with us. We hope you've had a good time and enjoy your holidays. Looking forward to serving you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Thailand
No doubt a beautiful small resort, it does need a bit of TLC but easily overlooked by the beautiful resort. Staff are fantastic, food has enough choices. Location is close to restaurants and the beach. The only downsides was the inconsistent internet, if using your phone there was no issues but if you are using your iPad in your room it was really hit or miss and you can hear your neighbors conversations etc so clearly when you are in you bathroom. The day before we left our room constantly smelt of cigarette smoke, I believe our new neighbors were smoking in their room which is not allowed. If we were not flying out the next day I would have complained and I’m sure the wonderful staff would have addressed the situation. We had lots of time between signing out and our transfer pickup and we were still allowed to use the ammenities and staff still treated us like paying customers.
Stayed 1 night in Feb 2018

10/10 Excellent

Arun, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay at Phuket / Karon Beach!!
We stayed at the hotel looking at the description and the reviews online. I must say it lived upto what we expected. The location was great, just a short walk to the quiet side of Karon Beach thru a beautiful lake. The check-in was an ease. I must mentioned the people that were really very helpful and made us feel very comfortable (everyone at reception, the breakfast/restaurant staff and even the guard at the gate was all smiles every time we passed by, always helping us cross the road safely). He's a gem of a guy!! The room /villa was clean, very very spacious and comfy. It felt like home for our stay of 6 days. It looked like they had done a couple of small renovations to the resort (noticing from whats said in previous reviews) . Everything was a short walk away. The pool area / bar is a nice touch and great to relax in. Im happy we chose Karon beach to Patong or the others. We felt the other beaches were a little over crowded. Overall, would definitely recommend staying here. 5/5 for us.
Stayed 5 nights in Feb 2018