Ratings based on 381 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New Zealand
Relaxing and FriendlyPosted Sep 13, 2015
Friendly helpful staff, nice location away from the craziness of patong beach but still close enough to be part of it. The free shuttle every hour into town was great although it would be awesome if it was extended another hour or two in the evening. Our room was a delux suite, very nice and jacuzzi was great, private but wth a good view. The free breakfasts were amazing, lots of choice and the staff were very efficient and helpful. We recommend the Carissa Spa, lovely massages and the food at the onsite restaurants/room service was very good and affordable.
for Familiesby CHARLES from 苏州
服务非常糟糕的一家酒店Posted Aug 29, 2015 on Hotels
酒店房间很大，类似公寓式酒店。但是设施陈旧，室外浴缸的水很不干净。早餐品种很少，品质一般，质量一般。 必须要说的一点是服务非常差！和温德姆的一贯水准相差极大！！（据说是刚刚改名温德姆才20多天） 不推荐住！！
by A verified traveler from Perth
many steps to trip and fallPosted Aug 16, 2015
Pros: The staff are great.
Cons: Pool ladders for elderly. Some trip hazards need high lighting with yellow paint, we had four of our group of 7 trip and fall on steps not marked.
Location: You must use the hotel shuttle to get into Patong as it is too distant and dangerous to walk.
no ladders to enable old folks to get out of pool.
for Everyoneby A verified traveler from Western Australia
Nice Hotel & Resort very difficult for over 70's .Posted Aug 13, 2015
Pros: The Staff at this Hotel were excellent and made our stay pleasant.
Cons: More consideration to Seniors Needs eg. those mentioned above.
Location: Location not that suitable for Seniors could not walk to outside facilities or shops due to being on a very steep hill. Courtesy Bus needed.
Unfortunatley this Hotel was for our group to get around due to the many steps that were not adequatley identified with alert strips on the edge. In fact several ladies had falls particularly entering the pool deck. At night steps were not appropiately light with most lights located in the gardens and not along the edge of the steps.Also the swimming pool for elderly people very hard to enter and exit the pool due to no steps or ladders. Some aspects of the Resort need attention eg. Door entry cards, 3 rooms occupied by our group had no less than 7 cards that would not open ours doors,which required on occassions trips back to reservation desk at night for new entry cards.Another aspect missing in all rooms were table and chairs to eat room service meals.
for Couplesby Tsz Mei from Hong Kong
Posted Aug 4, 2015 on Hotels
The staffs were not friendly at all. They were very rude. They were not helpful at all. They did not have a smile on their face. Although the quality of the room was quite good, I did not enjoy my stay in Sea Pearl Resort.
for Familiesby A verified traveler from Hong Kong
Overall averagePosted Aug 2, 2015
Pros: spacious; staff nice;
Cons: provide child pillow and slippery
shower water pressure not good; penthouse swimming pool side didn't cleaning with cigarette;
for Everyoneby A verified traveler from paris
Hotel AcceuillantPosted Jul 15, 2015
... personnel compétant hôtel un peu vieillissant qui reste thés agréable / le prix est raisonnable si vous avez au moins 40% de remise .
for Familiesby Kin Yu from Hong Kong
令人氣憤嘅酒店Posted Jul 5, 2015 on Hotels
by A verified traveler
Fair hotelPosted Jun 28, 2015
Located in the hill. it is great that it provides free shuttle. However, the jacuzzi in room was useless as it is located near the road which has no privacy at all. Fair hotel breakfast, not much food to choose and the food was not hot enough.
for Familiesby Gina
Posted Jun 24, 2015 on Hotels