Ratings based on 492 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Jun 26, 2017
We had a great time staying here, the staff are very friendly and helpful, our room was nice and spacious but could do with some renovating as you can see quite abit of wear and tear. The breakfast buffet was really good and wide variety of food. The jacuzzi on the balcony was really nice, it would have been even better if it was heated. The free shuttle bus to patong was very handy. Overall we had a great experience at this hotel.
Comment from Hotel Management
Jul 6, 2017 by General Manager, Hotel Management
Dear Doris, Thank you for taking the time to post your review in Booking.com. Your kind words will be shared with all of our great staff at Wyndham Sea Pearl Resort Phuket. We are happy to hear you enjoyed your visit, and sincerely appreciate your comments. Thank you for making Wyndham Sea Pearl Resort Phuket your destination of choice in Phuket. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay in phuket!

Posted May 4, 2017
Pros: Jacuzzi in room, breakfast
Although the location is not near to patong beach, but hotel provided shutter bus. Staff in this hotel are very friendly and help us to save alot of money to purchase ticket (james bond Island and Fantasey). Good breakfast. Spa in this hotel also provided very good service in affordable price.
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Dear singeian, Thank you for sharing your comments following your recent stay at Wyndham Sea Pearl Resort Phuket. It was a pleasure to read you enjoyed your stay. Thank you also for acknowledging the warm service provided by our team, these comments are greatly appreciated. Once again thank you for your kind support and recognition and we look forward to welcoming you back when you are next in Phuket. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
5 out of 5
by Tayla

Posted Apr 19, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017
Dear Tayla, Thank you for taking the time to share your positive experience during your stay at Wyndham Sea Pearl Resort Phuket. We trust you will continue to choose Wyndham Sea Pearl in the future. Please let us know when your plans bring you back, and we will be happy to assist with your arrangements. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
4 out of 5
by tameka

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Mar 25, 2017
Dear tameka, Thank you for taking the time to share your feedback following your recent stay at Wyndham Sea Pearl Resort Phuket. We are delighted that our resort ticked of all the boxes on your expectations, as we aim to go the extra mile to delight and surprise our guests during their stay with us. Your comments will be duly shared with the team. Thank you once again for your encouraging and kind feedback, and we look forward to welcoming you back to our resort soon. Best regards, General Manager Wyndham Sea Pearl Resort Phuket
4 out of 5
by tameka

Posted Mar 2, 2017 on Hotels
Stay was great! Loved the private jacuzzi!!
Comment from Hotel Management
Mar 25, 2017
Dear tameka, Thank you for taking the time to share your feedback following your recent stay at Wyndham Sea Pearl Resort Phuket. We are delighted that our resort ticked of all the boxes on your expectations, as we aim to go the extra mile to delight and surprise our guests during their stay with us. Your comments will be duly shared with the team. Thank you once again for your encouraging and kind feedback, and we look forward to welcoming you back to our resort soon. Best regards, General Manager Wyndham Sea Pearl Resort Phuket
3 out of 5
by A verified traveler from singapore

a bit run down

Posted Mar 1, 2017
hotelrooms are nice and spacious but overall a bit run down (ants in kitchen area and old/broken shower in bathroom). housekeeping didn't do a great job at all. staff is friendly but we struggled getting the service we wanted a few times plus at check out they tried to charge us for drinks from the mini bar we never had. The place must have been great at some point but we won't return here.
Comment from Hotel Management
Mar 25, 2017 by General Manager, Hotel Management
Dear patricia, Thank you for taking the time to share your feedback following your recent stay at Wyndham Sea Pearl Resort, Phuket It is our priority to ensure that our guests have a comfortable and pleasant stay experience with us, and I do sincerely apologize if there was any shortfall. Please rest assured that this has been communicated to our housekeeping associates for their necessary follow through and for re-training efforts. Once again, thank you for your comments and it is only through constructive comments such as yours that we strive to improve on our guest service delivery. We look forward to welcoming you back to the Wyndham Sea Pearl Resort in the near future. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
1 out of 5
by A verified traveler from NEW YORK

BIG N NICE PROPERTIES

Posted Feb 26, 2017
VERY LOW MAINTENANCE, THE ROOMS AIR CONDITION SHUTS WHEN YOU LEAVE THE ROOM, AND WEATHER TEMPERATURE IS ALWAYS AROUND 70-100 Fahrenheit OUTSIDE ALL YEAR ROUND.
Comment from Hotel Management
Mar 24, 2017 by General Manager, Hotel Management
Dear JACK, Thank you for sharing your comments following your recent stay at Wyndham Sea Pearl Resort Phuket. I acknowledge your comments about the green policy, and of course this helps with costs, however from our research customers still make decisions on booking hotels who offer such programs. Once again thank you for your feedback and we will continue to work on improving all product and services to meet all our guests expectations. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near Patong beach

Posted Feb 25, 2017
Nice room. Very friendly staff. Pool areas really nice. Jacuzzi good but cold, as were pools. Needs a bit of maintenance and tidying doing to it, a bit of painting here and there. Good shuttle service down to Patong. Restaurants in hotel very quiet. Happy hour two for one good at pool bar. Away from the hustle and bustle, so quiet. Nice fountains and water all around hotel grounds. Free breakfasts good. Had to keep asking to have room cleaned for first two days , had no clean towels,, etc. And then they cleaned at about 5.00 in the afternoon. All in all enjoyed our stay but have been to more luxurious hotels,
Comment from Hotel Management
Mar 26, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for sharing your kind comments following your recent stay at Wyndham Sea Pearl Resort Phuket It was a pleasure to read that you had a wonderful stay at our resort. Once again, thank you for taking the time to let us know your thoughts and in doing so, help us to improve and uphold our guest service standards. We look forward to welcoming you back to our resort when you are next in Phuket. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
2 out of 5
by A verified traveler from KW

Need renovation.

Posted Feb 3, 2017
I stayed in this hotel 7 years ago,and it was new and excellent. But when I came this time it was old and not renewd. The bathroom smell was terrible, and when I called them they didn't do anything noticeable. It really needs renovation. Before that, I don't recommend staying in this hotel.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear Asad, Thank you for sharing your comments following your recent stay at Wyndham Sea Pearl Resort Phuket. I was disappointed to read your return visit did not match your first and that you felt let down by us. Please accept my apologies that the level of service in the outlets did not meet your expectation on this occasion and for the lasting impression this has left with you. We are in the midst of carrying out several renovation works around the resort and updating our TV channel listings, and these should be completed within the next couple of months to ensure that our guests have a pleasant experience during their stay with us. Please rest assured that we are all committed to continuously improve the quality of both our product and services to meet all our guest’s expectations. Once again, thank you for taking the time to let us know your thoughts and in doing so, help us to improve and uphold our guest service standards. We look forward to welcoming you back to our resort when you are next in Phuket. Best regards, General Manager Wyndham Sea Pearl Resort Phuket.
4 out of 5
by Saifee

Would rate the hotel above 4

Posted Feb 2, 2017 on Hotels
Nice hotel. But because of grass and trees in the resort there are insects in the resorts which also enter the guest rooms. There was lizard in our room but was removed by the staff on complaint. The hotel is not on the beach area and is also not near the market so it is a bit off from the main locations. But the hotel has shuttle which takes guests to the market and to beach. Overall a good place to stay at. Huge resort and can explore on bicycle.
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Dear Saifee, Thank you for sharing your comments following your recent stay at Wyndham Sea Pearl Resort Phuket. I am pleased to hear that the stay was an enjoyable one for you. It was nice to know that you have appreciated our products, facilities and services. We conduct regular pest control treatments around the resort facade and rooms to ensure a comfortable and safe environment for our guests. However, I have taken note of your comment about the insects and have taken this up with the outside pest control vendor to resolve the issue Thank you once again for your feedback and it is only through feedback such as yours that we strive to improve on our services. We look forward to welcoming you back to our resort in the near future. . Best regards, General Manager Wyndham Sea Pearl Resort Phuket