Ratings based on 600 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london, uk

Fantastic hotel, changing plans to go back

Posted Dec 11, 2017
Really felt like luxury! Incredible rooms, top service. Pay 200bht for taxi from the airport, as the taxi ranks will try charge 400. Take the breakfast, it’s incredible The adult only pool is pure bliss, and the gym is well kitted and air conn’d Overall, really luxurious feel. Beware of the bar and dinner bills, the prices are more like uk.
Comment from Hotel Management
Dec 14, 2017 by Wen , Hotel Management
Dear Samantha, Thank you for taking your time to leave this fantastic feedback-hope to see you again next year! Warm regards, The Slate Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Tropical paradise close to ocean and airport

Posted Oct 18, 2017
Beautiful surroundings, attentive, caring staff, terrific food. Located next to a national park. Quiet, peaceful
Comment from Hotel Management
Oct 23, 2017 by Wen , Hotel Management
Dear Cameron, Thank you for the great review and the beautiful images. We hope to see you again in the near future. Warmest regards, The Slate Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel

Posted Oct 15, 2017
Stay at the hotel for 3 nights, It is very special decorat (related to the island history)the stuff was very friendly and willing to help all over (speially the councillor) The only minos is that the connection to the beach,is not neutral
Comment from Hotel Management
Oct 17, 2017 by Wen , Hotel Management
Dear dafny, Thank you for noticing our unique property and bespoke service. We hope to have to chance to welcome you again. Warmest regards, The Slate Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent

Posted Oct 1, 2017
Pros: Everything, we had a great stay, room was very spacious And facilities were very good
Location: Close to airport so no long transfers, beach just outside hotel, plenty of typical Thai restaurants within a few minutes walk.
Brilliant decor, excellent facilities for adults and children, staff very friendly and helpful.
Comment from Hotel Management
Oct 3, 2017 by Wen , Hotel Management
Dear Guest, Thank you very much for noticing our unique property and bespoke service – we hope to have the pleasure of welcoming you again. Warmest Regards, The Slate Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Best buffet breakfast i've ever had

Posted Oct 1, 2017
Great staff, slick design. We had a cockroach in our room and the shower was a bit limp but that didn't stop us from loving it. And yeah. The BEST breakfast ever
Comment from Hotel Management
Oct 3, 2017 by Wen , Hotel Management
Dear was, A grateful thank you for your lovely feedback – we are delighted to know you enjoyed the breakfast. Hope to welcome you back the soonest! Warmest regards, The Slate Management Team
5 out of 5
Recommended
for Couples
by A verified traveler from Istanbul

Nice Hotel with its good location!

Posted Sep 28, 2017
Pros: its Location, Tennis Facility, Pool, Pool Bar, Room View and delicious Breakfast!
Cons: The condition of the right gate to the beach.
Location: Nearby Beach and good local Restaurants.
Actually I don’t write many reviews. But the slate deserves some words. We must confess that there is no %100 perfection in the service sector, but sure you can try to achieve it. I mean this hotel is struggling very hard to achieve the excellence. You really feel and live the privilege as a guest. You notice a strong management everywhere. Also all staff seems to be fully affected from this soul. We thank all the staff and also Jet at front desk who escorted us and cared with our arrival and also departure. We (two couples) recommend this hotel without any doubt. There is a small thing which I liked less was the softness of the bed and the pillows.
Comment from Hotel Management
Oct 3, 2017 by Wen , Hotel Management
Dear Harun, Thank you so much for your feedback, we are proud to know you would recommend The Slate to others. Your comments has been passed on to the team, hope on your next visit we will achieve 100% perfection. Warmest regards, The Slate Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Sep 21, 2017
Great 5 stars hotel! Staff is very friendly! Excellent breakfast! Good location with local restaurants and shops walking distance. The beach is right outside the property. No time to get bored, plenty of activities and things to do. Amazing spa! 100% recommended!
Comment from Hotel Management
Sep 26, 2017 by Wen , Hotel Management
Dear Khun Alrula, Thank you very much for your compliments, we are thrilled to know you had a great time. Hope to welcome you again in the near future! Warm regards, The Slate Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Sophistication and Tranquility.

Posted Sep 21, 2017
I have had the privilege of staying in many top rated hotels around the world and I would regard The Slate as the supreme of them all. First impression WOW, absolutely stunning. Everything about The Slate oozes sophistication and glamour. To say I was extremely taken back with the hotel interior design concept is an understatement. I adore the intricate detail of this hotel and the outstanding service that is provided. Staff are incredibly professional, friendly and can't do enough for you. It also did not go unoticed the effort that the hard working cleaners and ground staff did to maintain the upkeep and pristine appearance of the hotel grounds. The breakfast buffet, if The Slate doesn't serve or provide it, then it isn't worth having. The breakfast buffet selection is amazing and I felt compelled to want to eat as much of the selection as physically possible. I wanted a hotel with a decent fitness facility and I wasn't disappointed; however my only criticism is that the fitness centre needs a more adequate AC system as it gets unbearably hot making it uncomfortable to train even at 0800hrs. If you want a hotel away from the husstle and bustle of Phuket and you want to be treated like royalty then The Slate is the perfect and easiest decision to make.
Comment from Hotel Management
Sep 26, 2017 by Wen , Hotel Management
Dear Khun Spencer, Thank you for leaving us your feed back, look forward to see you again next year! Warmest regards, The Slate Management Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Very cool hotel, but loves overcharging!

Posted Sep 17, 2017
The design of the hotel is awesome! The staff is a little meh. They're nice and all, but it's basically their way or the highway. It's 6 minutes from the airport, which was great (and the reason we stayed the last night in Phuket to catch an early flight). They super overcharge for like everything. A nice car there is like 450tbh, regular car 200tbh, super over priced regardless. They let us check in early, which was amazing. But we had to still pay for a breakfast buffet at a good 700tbh/person. Like I said over priced. However, the breakfast is super tasty. Not much to do in the area, we checked out bangpae waterfall, a 25 min ride ... the car was 2700tbh round trip, again overpriced, they don't give you access to regular cabs ... so you kinda have no choice. Overall, if you need a nice place to stay near the airport coming in or leaving Phuket, this would be a great option. Also, the pool was under construction, so no swimming for us.
Comment from Hotel Management
Sep 19, 2017 by Wen , Hotel Management
Dear Carmen, Thank you very much for your time to review us on Expedia. We are delighted to know you enjoyed your stay, our resort offers 3 pools it is a shame you didn't get to swim in the other 2. We hope if you do get the opportunity to stay longer with us you will be able to enjoy more what the resort has to offer like 7 dinning destinations, extensive recreation activities, local markets and temples. Hope to welcome you back. Warm regards The Slate management team
5 out of 5
by A verified traveler

Overall fine

Posted Sep 14, 2017 on Hotels
Overall it was fine and after an issue with our first room we were upgraded to a Pearl suite. The pros. - Amazing pools and garden - Tasty breakfast and an extra pus for the GLUTEN FREE section, much appreciated. - Pearl bed suite on the upper floor was great - Beach just across the road. - Great restaurants with amazing food for little money right outside the hotel on the beach. - Near the airport which was great as we arrived late and departed early. - Friendly staff - Quiet area of Phuket which was perfect for us. Cons. - Expensive to eat and drink at the hotel - Beachvery dirty. Don't understand why the hotel and locals don't try to clean it. - Our first room was a ground floor D-Buk suite. We arrived late at ni6and upon entering it stank if humidity and very poorly lit. When I started to check it was very dirty. Next morning I showed the photos to the manager who moved us to another room which was great and clean. They sent us a bottle of wine as well. My point is that when you book st a 5 star hotel I personally expect it to be clean, well maintained and smell fresh no matter which room category I book. But again was well handled.
Comment from Hotel Management
Sep 19, 2017
Thank you very much for sharing your experience at The Slate. It is a delight to know you enjoyed your time with us despite some issues- we have taken your valuable feedback on board and passed it to our team to maintain the highest standard of service. Hope to welcome you back! Warm regards, The Slate Management team.