Ratings based on 27 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Calgary Canada

Centre for business

Posted Oct 19, 2017
Easy check in, centrally located, pleasant staff and clean amenities
Comment from Hotel Management
Dec 5, 2017 by Daniel, Hotel Management
Dear Guest, Thank you for your feedback. Our Best regards, Daniel Ben-Yehuda General Manager
5 out of 5
by Michael

Great service!

Posted Sep 5, 2017 on Hotels
Wonderful check-in - staff assisted me with a 9AM check-in. Service was great - staff helped me with various transportation options to the airport. Comfortable bed and very clean room.
Comment from Hotel Management
Sep 11, 2017 by Anda Militaru, Hotel Management
Dear Guest, Thank you for choosing Sheraton Bucharest Hotel and for your review! We are looking forward to welcome you again, whenever your travel needs will bring you back to Bucharest! Our best regards, Daniel Ben-Yehuda, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from westetn PA

Sixth hotel this year

Posted Aug 3, 2017
Sixth hotel this year every staff member has gone out of their way to make us welcome. We enjoyed our stay in five hotels in Switzerland but this hotel is above all.
Comment from Hotel Management
Aug 3, 2017 by delia mitrica, Hotel Management
Dear Guest, Thank you for choosing Sheraton Hotel for your trip to Bucharest and for your fabulous review. We are looking forward to welcome you again. Our best regards, Daniel Ben-Yehuda, General Manager
4 out of 5
by A verified traveler

OK but not 5 star gym/ service

Posted Aug 1, 2017 on Hotels
Second time staying here and the some of the machines in the gym were not working again, which is frustrating when there is only one of them and nothing appears to get fixed even though I asked each day.
Comment from Hotel Management
Aug 7, 2017 by Anda Militaru, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate you bringing this issue to our attention. Our best regards,
5 out of 5
by A verified traveler

Good hotel

Posted Jul 13, 2017
Cons: The breakfast is expensive for what it is.
It is a busy hotel, but the staff was responsive to my request to change rooms due to a noise neighbor.
Comment from Hotel Management
Jul 19, 2017 by Delia Mitrica, Hotel Management
Dear Guest, Thank you for your feedback. Our best regards, Daniel Ben-Yehuda General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Central Hotel

Posted Jun 30, 2017
The hotel was overall very good.Just the staff may require more assistance or some training. They missed one wake-up call(they called wrong room), and did another call 15 min late(Reception just said they were too busy). Fruit plate apology was subsequently sent to our rooms, which was much appreciated. Also, some items such as instant coffee and drinking water were not replenished daily and we had to request refills.Restaurant food was excellent, but sometimes breakfast promises of coffee refills were forgotten. All staff were lovely and friendly, and working hard to please.Nice bathrobes and slippers in the room.
Comment from Hotel Management
Jul 19, 2017 by Delia Mitrica, Hotel Management
Dear Guest, Thank you for choosing to stay at the Sheraton Hotel while in Bucharest. We appreciate your feedback ad our entire team aim is to improve constantly our level of services. Looking forward to welcome you again, Our best regards, Daniel Ben-Yehuda General Manager
5 out of 5
by Stephen

Bucharest at end of River cruise

Posted Jun 1, 2017 on Hotels
Modern and clean. Very good service with English speaking staff. Very good breakfast. Relatively easy to walk to old town and museums but this is a big city with lots of traffic so it is good that taxis are so amazingly inexpensive (i.e. 30 min ride to airport about 7 euro)
3 out of 5
by A verified traveler

Posted Apr 23, 2017
Pros: Good location
We had to pay to upgrade as unexpectedly not enough room for all of us.
Comment from Hotel Management
Apr 25, 2017 by Delia Mitrica, Hotel Management
Dear Guest, Thank you for taking the time to share your feed-back. We hope we will welcome you again in the near future. Best regards,
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for your great feed-back and looking forward to your returning. Best regards Anda Militaru Guest Relation Officer
4 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Hotel was ok, but rooms are small and restaurant choices aren't great
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us and also for your comments. Looking forward to welcoming you back. Best regards Anda Militaru Guest Relation Officer