Ratings based on 815 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Crewe
Unruly GuestsPosted Dec 14, 2017
Pros: Beautiful rooms & friendly staff - great Location
Cons: Vet guests??? or over 25's only??
Upon arrival the hotel and staff was lovely, The room immaculate if not a little on the small side and the bathroom an odd layout with the taps to the bath being behind the splash screen which meant you had to get out of your bath top the water up. However during the night there was some unruly guests on our floor and in the next room which awake our sleep at 4am, called security and 10 mins later sorted....for it only to start again. Called security once more and finally the situation was sorted with the unruly guests. However by then I could not get back to sleep after being kept awake for over an hour. The next morning there was sick around the hotel corridors and by the lift. I don't expect this from an upmarket hotel - I expect this at premier inns - as to why I booked Malmaison for a treat - which turned out to be a nightmare and left a bad taste in my mouth after only 3 hours sleep. As we checked out the hotel staff apologised but sad they could not offer anything as I had pre-paid. Well we won't be doing that again at Malmaison nor probably booking again.
for Everyoneby A verified traveler from North Wales
Lovely hotel in ideal locationPosted Dec 12, 2017
Pros: Trendy, modern & choice of food & drinks available & couldnt be ideal in a great location in town & train station.
Very friendly and accommodating staff. Fantastic location & comfortable modern lovely rooms . Will definitely be booking again .
for Everyoneby A verified traveler from wigan
Great stayPosted Dec 12, 2017
Very central, luxurious, very helpful staff, close to shopping, bars, restaurants and right across from Piccadilly station. We will be back.
for Everyoneby A verified traveler
Posted Nov 28, 2017
One of the best hotels in Manchester. It’s central, only 4 mins walk from the train station, great rooms, fun and non stuffy vibe, really good food. And I love that breakfast tray idea!
for Everyoneby A verified traveler
Posted Nov 27, 2017
Very nice, great and helpful staff, good location
for Everyoneby A verified traveler from nottingham england
Good hotelPosted Nov 21, 2017
Pros: Position to Manchester centre and train station
Location: Perfect location, so close to restaurants and bars also centre of Manchester
Perfect hotel for train station and getting into Manchester, easy to get back to when completely ‘shopped’ out! Lovely warm room and very good staff to look after you.
by A verified traveler from York
Great location but needs updatingPosted Nov 20, 2017
Staff friendly and helpful. Reception and bar area fine. Room however far too dark. Not enough light to get ready for the evening. Decor tired and dated and a bit tatty. Fault with shower. Scalding in evening but only luke warm the following morning. Bed felt small for a double. Seemed very overpriced for standard of room. Good view from window though.
for Everyoneby A verified traveler from Liverpool
Central Boutique HitelPosted Nov 19, 2017
Very friendly staff. Central location to all amenities
for Everyoneby A verified traveler from york
Central to manchesterPosted Nov 18, 2017
Cons: Provide body lotion.
Location: Handy for shops and railway station.
Shame there was no body lotion in bathroom when asked was told don't provide any more back rooms noisey from deliveries in early morning .Bar has great atmosphere at night.
for Everyoneby A verified traveler from Billericay
Weekend get together with friendsPosted Nov 13, 2017
Wonderful stay at Malmaison Manchester. Great bar for early evening drinks. Room was stylish and very comfortable, great design and well stocked with everything you needed. Great location for anyone travelling by train.