Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
88% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointed at experience - but close to Zoo

Posted Aug 18, 2015
Pros: Staff was great. Beds would have been comfortable if we had the extra duvet. Breakfast was good.
Cons: House keeping.
Location: The location was perfect for our needs. Very close to the Toronto Zoo.
Staff was very friendly and helpful. Experience wasn't what we expected. Unfortunately the toilet was broken in first room....second room - only one bed had duvet. Could not turn down or turn off AC. AC unit unbelievably loud....kept us up at night.
2 out of 5
by A verified traveler

Hotel de style motel

Posted Aug 15, 2015
Pros: non
Cons: Meilleur maintenance
Chambre petite avec problème de climatisation dans 2 chambres sur 2
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2015
Hotel was clean but room was smoked in before. Beds were not doubles but twins.
2 out of 5
by A verified traveler

THE BOTTOM FLOOR ROOMS STINK OF SMOKE..

Posted Jul 13, 2015
First impressions were not good..the main floor room that I was first assigned reeked of smoke and something else..when I went to the front desk another couple 2 rooms down from me were complaining about the same smells...hmmm..non smoking rooms.There was no issues in changing my room..ended up getting a second floor room..it wasn't smelly..but a lot smaller then the main floor room..it was clean..there was a bbq outside our window..which was being used and a party was going on.. a lot of the guests were smoking outside..cigarette butts everywhere...this was a last minute stay..so I was very limited to my options.. I will not be back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel, booked 6 room

Posted Jul 13, 2015
Pros: location
Location: golf was nearby, restaraunts, highway was two minutes away so easy to get around
imagine my surprise when i booked 6 rooms assuming two beds per room only to learn it was a bed and sofa ... kind of difficult for a bunch of adults who were expecting their own bed. suffice to say the hotel staff was curteous and friendly, said that if we called and booked through them then the bookings would have had two separate beds ... now how is one supposed to know that. clean hotel, realize it was full due to the pan am games ... would recommend it
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Just stopped to sleep I. A longer trip. Fine for this purpose. Basic breakfast but not stellar.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pickering, Ontario

Greast Place for the Price and Location

Posted Jun 19, 2015
Pros: Friendly staff and clean room.
Cons: While the front desk staff is really nice and friendly they did not seem knowledgable about some procedures so the manager had to be called in.
Location: Just off the 401 and close to the Toronto zoo. Lots of restaurants and shops nearby.
very friendly staff and clean room. It is not the Rits but for a 2.5 star hotel it is a great place to stay
1 out of 5
by A verified traveler

Incompetent staff

Posted Jun 8, 2015
Took over 30 minutes to check in despite no lineup. We were given rooms which were already occupied. Took over 40 minutes to check in & correct the room issue.
3 out of 5
Recommended
for Everyone
by A verified traveler from quebec

Renovated, but not entirely

Posted Jun 8, 2015
Recently renovated but not entirely (ie toilet was not changed). Close to the highway, was a bit noisy.
2 out of 5
by A verified traveler from Ottawa

Stay away..

Posted Jun 3, 2015
I recommend ppl to avoid this hotel..summary of our experience: -We arrive, they check us into a room that wasn't even cleaned yet..luckily we were going out at the moment right then, so we quickly changed in a messy and dirty room and got out of there (while feeling grossed out, nevertheless) By the time we got back at night, the room had been cleaned though. -Sticky patches on parts of the carpet -Room had weird smell -Room keys took 20+ tries to open the door; had to get them reprogrammed again -Walls and door super thin, you can hear everything that happens on the floor -Ancient toilet..looked disgusting even if it was cleaned -Notepad but no pen -Front desk button on the phone connected to a random 1-800 number with no answer