Hotel hallways smell like smoke, yet its non-smoking, My first room had a stink bug in it before i got it switched. rooms outdated. breakfast is cheap. staff needs training on better customer service instead of being on phones and should mention and be knowledgeable about room deposit. I didnt have a good experience so i would not recommend best western hotels.
Comment from Hotel Management
Dec 19, 2016 by Mike, Hotel Management
We sincerely apologize for the smoke and other issues.We are already in process of updating our rooms from Drapery, furniture, lights, sofas, mirrors, artwork, hopefully it should be complete by mid March.