Posted Aug 22, 2016
On checking out the reception actually tried over charging us for a "an additional breakfast." The toaster would burn toast rather than eject it; the coffe machine had a life of its own.
I expected more from a four star hotel situated in such refined secular situation.
Clearly, the hotel feels it has in some way transcended or circumvented the need to provide good service or even piety. In times long past this hotel must have been a jewel of hospitality and refinement. Unfortunately, now, there are two and three star hotels less than one or two kilometers away that our surpass the hotel and all it has to offer for much less and with far less conceitedness, except the proximity to the holy shrine.
Think carefully before you are overcome by the setting and grandiose architectures. better alternatives abound and they are only too happy to go that extra kilometer to assist you in anyway they can. Alternatively, you can pay top dollar and haul your own luggage up to the fourth floor, watch your toast burn and drink Luke-warm coffee that resembles dish water and be asked to pay for more than you have actually consumed.
I consider myself optimistic and overly patient, however this hotel deserves to be independently inspected and if found failing downgraded.p: it is undeserving of its four star rank and flagrantly misleads pilgrims and traveler alike out of their hard earned money.
And all this in such proximity of a convent and burial place of the first King of Asturias.