Piermont Castle Hotels

"Great location and easy to walk to most things."

"The hotel was in the most perfect location! Blocks away from Central Park and block as away from Times Square. The staff was so friendly and inviting. Always available to help. Loved this hotel so much"

"Amazing location, helpful staff, and yummy bakery that you get credit to for breakfast. Could be cleaner - there was mold along rhe sliding shower door, toilet base by the floor wasn’t clean, and air vent had a lot of dust in it. Staff was very helpful and friendly. Has been recently renovated. Could have used a few more pillows, another lamp in the room on the desk, and a mirror outside of the bathroom. There is also nowhere to sit anything in the bathroom. The historic charm is nice and the location is super convenient to the subway lines, Central Park, etc. "

"It’s nice, quiet, clean very friendly staff always nice greetings"

"Glad to see the Hotel is under new management. I have been staying here for over 20 years and the place looked great again. Had been on a decline for the past few years. Now there is a wonderful staff. A very convenient location with the express IRT subway around the corner on Broadway. "

"This is a very convenient location for tourist attractions. Times Square is right when you step out. The staff at the hotel were also very helpful and clean. I will recommend."

"Overall, this was a really disappointing experience. The lobby itself is beautiful and has a great ambience, and the staff were polite. The rooms were clean and the basic amenities were fine. However, the biggest issue was that the hotel did not deliver what was advertised on Expedia. The room we received looked much older and more worn than the photos online and was definitely not in the same condition that was promised. We also specifically booked a suite with queen beds, but when we arrived we were given two double beds instead. When we brought this up, the hotel did not accommodate us and still charged the same price we originally paid, saying it wasn’t their problem since the booking was through Expedia. Another major downside was the parking. Because the garage is connected to the hotel, it costs $52 per day. If you take your car out during the day and need to re-enter, you are charged another $52. That’s in U.S. dollars, which makes it even more expensive for international travelers once conversion rates are considered. Overall, while the lobby and staff were nice, the room quality and the lack of flexibility with the booking made the stay not worth the price. I would not recommend staying here if you’re expecting the rooms to match the photos online."

"Room was clean. Need to have working TV. "

"Nice hotel. "