What a SERIOUS disappointment. The hotel has an interesting history and the apartment suites were really well appointed, spacious, comfortable and quite lovely. The service by the staff was apathetic, sorely lacking and they were totally uninterested in the clientele. This was a business trip. We were told breakfast was at 06h30. Our crew required breakfast at 06h30. The staff were not on duty and we waited every day of our 4 day stay for over 20 minutes for somebody to take our breakfast orders. And then another 30 minutes for breakfast to arrive. I was told there was no more milk for our morning tea, when we were the first 3 people to arrive for breakfast. It boggles the mind what the rest of the patrons would be offered for their breakfast cereal, tea and coffee. They selectively chose who would be offered muffins and flapjacks. When I inquired I was told flatly I did not ask - yet it was never offered on their handwritten menu on a serviette. When we told them this service was unacceptable, we returned after work that evening, to find all our rooms entry cards had been disabled preventing us entry into our rooms and then they had the audacity to lie about it. And to boot the general public toilets next to the dining room / reception area were disgustingly dirty - it looked as if they had not been cleaned for absolutely weeks - and there was no toilet paper or paper towels. When I complained nothing was ever done about it. Totally unacceptable!. NEVER go again!!