Ratings based on 785 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice stay in Pigeon Forge

Posted Nov 14, 2017
Pros: The large suites. Room to spread out.
Cons: could use some renovation.
Location: Awesome location! Close to Dollywood and many Pigeon Forge activities.
The location is great! You are literally minutes away from Dollywood and all the Pigeon Forge attractions. It is easy to get in and out. The suites are nice and roomy and the bed was surprisingly comfortable. The kitchen is actually a nice size. The facility is a bit dated -- could use some renovation. But for the price, location and comfortable space it is an awesome deal. Would stay there again. It was a great place to stay for a long week-end getaway.
Comment from Hotel Management
Nov 22, 2017 by hill, Hotel Management
Thank you so much for your review. Thank you for staying with us and we hope to see you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Close to Dollywood

Posted Oct 12, 2017
Pros: Price & location
Cons: Facility maintenance
Location: Dollywood, Gatlinburg, outlet shopping, amusement rides
Though this hotel is obviously outdated & in need of a major renovation, it offers a budget-friendly place for visit Pigeon Forge. The hotel staff was super nice & very accommodating to our specific needs. The free breakfast was fairly typical, though the little Styrofoam cups & flimsy plates were cheesy. The overall hotel condition is fair, but could benefit from some routine maintenance - brittle cracked sidewalks, dirty stained carpeting, broken water fountain, etc.
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you for your review. Your feedback helps make us better. We are in the processing of renovating the property. We started with the rooms first. Your comfort is the most important thing to us. Please visit us again in the future to see the new updates.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
It was clean but outdated and staff was very nice
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you! We will be continuing renovations in January. Please visit us again in the near future to see all the updates. Thanks again for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Posted Sep 29, 2017
Enjoyed my stay. Nice clean . Good breakfast ! Will stay again soon
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you! Please visit again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from greenville sc

Very nice motel! Great breakfast!

Posted Sep 21, 2017
We were very impressed with the room size in our kitchenette room. Though an older motel it was very clean. The biggest problem was I couldn't sleep for all the noise outside in the road. They need heVier curtains or offer earplugs. I would ask for an interior room next time!
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you for your review. Your feedback helps us to make sure your stay is a pleasant one. Thanks again for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from newberry, sc

comfortable and friendly

Posted Sep 18, 2017
Cons: carpet update
Location: close to everything
room was big and comfy, the beds were sooo comfy! had a great night's sleep. my girls loved the pool and hot tub! staff was so nice and friendly, too. It was my oldest daughter's birthday and two of the employees got a breakfast muffin, put a candle in it and sang happy birthday. so sweet!
Comment from Hotel Management
Sep 22, 2017 by Sharon, Hotel Management
Thank you! Please visit again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice hotel just off main strip

Posted Sep 9, 2017
Quiet location, close to all area attractions yet not on the Main Street which I would not have been happy to have a hotel on since the traffic is always so congested. Staff were courteous and helpful. Check in and out were quick and easy. I highly recommend to everyone and if I go back this is where I will stay again.
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you for your kind words. It is a pleasure to have you stay with us. See ya next year!
4 out of 5
Recommended
for Families
by A verified traveler from Ohio

Location is great!

Posted Sep 5, 2017
Pros: Location
Cons: Wallpaper and tubs/showers could be updated.
I loved the location of this hotel being on Dollywood Lane. You could use Teaster or Veterans Parkway to avoid the Parkway traffic.
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you! We will be continuing renovations in January. Please visit us again in the near future to see all the new updates.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sigar Hill, GA

Great 2 bedroom room

Posted Sep 5, 2017
Great price for the size of the room. New carpet, furniture and TV. Close to Dollywood, Gatlinburg and Great Smokey Mountain.
Comment from Hotel Management
Oct 17, 2017 by Sharon, Hotel Management
Thank you! We are working hard to make your All Season/Pigeon Forge experience the best!
4 out of 5
by Mary

Posted Aug 25, 2017 on Hotels
Staff was all friendly and very helpful
Comment from Hotel Management
Oct 17, 2017 by Management, Hotel Management
Thank you for your kind words. It was a pleasure having you stay with us!