Ratings based on 1,048 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sun Prairie, WI

Very clean and inviting hotel.

Posted May 20, 2018
We had a wonderful stay in Pigeon Forge, the hotel location was great. Everything was good.
5 out of 5
by A verified traveler

Posted May 19, 2018
Nice large room
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice hotel,great location

Posted May 15, 2018
Enjoyed the family trip,great location and decent breakfast...very clean also
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2018
The staff was friendly. The rooms were clean. I enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Murphy

Close to Dollywood

Posted May 7, 2018
Quiet, Clean, friendly, nice pools and good breakfast.
4 out of 5
by A verified traveler from Royal Oak Mi

Posted May 4, 2018
The location is excellent. Staff very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted May 2, 2018
Everything was wonderful from the check in to check out. Clean room, delicious breakfast, great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingsport Tn

Posted Apr 16, 2018
It had been 10 years since I had stay at this hotel so I decided to give it a try again. I wasn't disappointed at all. Great service as usual.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Mountain View

Posted Apr 12, 2018
Our family loves BW Plus and this hotel did not dissolve. Go for the Mountain View rooms!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2018
Indoor pool and breakfast area required a cool walk outdoors to get to. Breakfast could offer more variety