Ratings based on 226 Verified Reviews

4.0 out of 5
75% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Bamastan

Super staff especially TJ

Posted Jul 10, 2017
Pros: Staff
Cons: Nothing
Location: Dollywood
Fun fun fun fun that is all xjfjgiejvjejdid rjvjwjfjd sicjsjdjwjcjk s b ef e gs d
4 out of 5
by Rod

Posted Apr 13, 2017 on Hotels
Overall great experience. The breakfast was delicious. The breakfast attendants were responsive. I would note that the tub was stained and the commode hadn't been cleaned thoroughly.
2 out of 5
by A verified traveler

Good location

Posted Mar 28, 2017
Location is the only good thing about this hotel. The room was in Ill-repair and dirty. It was the only room they had apparently. Staff was rude and extremely unprofessional. I'll never stay there again!!
4 out of 5
by barbara

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
5 out of 5
by Delinda

This traveler left a rating score only Posted Mar 1, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Could get much higher guest ratings and return customers if the water pressure in shower was a bit more than a trickle. 0 for the shower. Everything else is good.
5 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
The hotel was clean,quite, and contfortable. the breakfast was good. the staft freindly. and it rained the whole visit but it was needed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2016 on Orbitz
Cons: Main sign at street had no lights. Timer was off for driveway lights so we had to find it in the dark. Bus people crowded the breakfast room.
Great location. Good breakfast. Nice room. Friendly staff.
4 out of 5
by wesley from Woodstock

Great service. Highly recommend

Posted Aug 30, 2016 on Hotels
Great hotel excellent staff best service Hotels.com has incorrect listing saying 2 queens and 2 sofa beds but only has 1 small single sofa bed They gave us a roll away no charge
3 out of 5
by A verified traveler

Posted Aug 25, 2016
No hot water in the morning when husband took a shower. Staff not friendly. Housekeeping personnel were friendly.