Ratings based on 229 Verified Reviews

4.0 out of 5
75% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Bamastan

Super staff especially TJ

Posted Jul 10, 2017
Pros: Staff
Cons: Nothing
Location: Dollywood
Fun fun fun fun that is all xjfjgiejvjejdid rjvjwjfjd sicjsjdjwjcjk s b ef e gs d
3 out of 5
by Matthew

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
4 out of 5
by Todd

Short stay

Posted Jun 12, 2017 on Hotels
Hotel was decent, nice size room and good price, convenient location.
3 out of 5
by Daryl

Could have been better

Posted May 30, 2017 on Hotels
At first glance things seemed good, however once I opened the drawer on the dresser, it would barely close, the mattress has seen better days and the next day, the dirty towels were removed from the room but no replacement towels were left, the garbage wasn't taken, the beds weren't made and the empty box of Kleenex was still empty. We won't talk about the breakfast.
4 out of 5
by Rod

Posted Apr 13, 2017 on Hotels
Overall great experience. The breakfast was delicious. The breakfast attendants were responsive. I would note that the tub was stained and the commode hadn't been cleaned thoroughly.
2 out of 5
by A verified traveler

Good location

Posted Mar 28, 2017
Location is the only good thing about this hotel. The room was in Ill-repair and dirty. It was the only room they had apparently. Staff was rude and extremely unprofessional. I'll never stay there again!!
4 out of 5
by barbara

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
5 out of 5
by Delinda

This traveler left a rating score only Posted Mar 1, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Could get much higher guest ratings and return customers if the water pressure in shower was a bit more than a trickle. 0 for the shower. Everything else is good.
5 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
The hotel was clean,quite, and contfortable. the breakfast was good. the staft freindly. and it rained the whole visit but it was needed.