Ratings based on 1,465 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Great

Posted Jan 9, 2018
We had a great stay! Everything was good and the room was clean!
Comment from Hotel Management
Jan 13, 2018 by Tracy Wade, General Manager, Hotel Management
Thank you for taking the time to leave us a few kind words. We appreciate all our guest feedback and are thrilled you enjoyed your stay. We hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
The hotel was clean. We were upgraded to a newer room upon checkin. The staff was friendly and accommodating. There was a nice variety of breakfast foods, biscuits, gravy, eggs, donuts, waffles, cereals, etc
Comment from Hotel Management
Jan 13, 2018 by Tracy Wade, General Manager, Hotel Management
Thank you for the kind words. We appreciate all of our guest feedback and hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Matthews, NC

Needs updated

Posted Jan 6, 2018
Rooms needs updated. Bed comforters are outdated. The night stands have scratches all over them, the telephone cord kept falling off the base of the phone. Room appeared clean but when a room needs updated it makes them not appear as clean as it could be. I did like the free bottle of honey when we checked out. Nice touch!
Comment from Hotel Management
Jan 13, 2018 by Tracy Wade, General Manager, Hotel Management
Thank you Karen for your feedback. We appreciate all of our guest feedback whether positive and/or negative. I am happy to report that the Country tower is now under complete renovation! We are very excited about the new changes and updates and hope you can make it back soon to see it for yourself!!
5 out of 5
Recommended
for Everyone
by A verified traveler from newnan, ga

Great hotel & lication

Posted Jan 4, 2018
Great hotel, clean & nice. We were able to walk to some of the attractions which was awesome. Definitely will be back
Comment from Hotel Management
Jan 13, 2018 by Tracy Wade, General Manager, Hotel Management
Thank you Nichole for your feedback. We appreciate all of our guest feedback and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, NC

Off the main strip

Posted Dec 26, 2017
Pros: The gentleman that checked us in upgraded our room without us asking.
Cons: The fitness room lacks adequate fans. The one in there could be replaced. And maybe a sign on or near the door that says fitness room.
Location: Centrally located on the back strip. So it’s quieter. Lots of dinner and shows, shopping, and more places to eat then you can count.
Very convenient to everything, comfortable stay, quiet. We stayed in the new building and it was so nice and still had the brand new feel. Had the best breakfast we’ve ever had. We enjoyed the sights and sounds of Christmas and visited family. Entertained ourselves with a couple shows and had a wonderful few days away. Coming back at the end of each day ready to relax in our room and was never disappointed. We will return!
Comment from Hotel Management
Jan 22, 2018 by Tracy Wade, Hotel Management
Thank you Anna for taking the time to review our property. Guest satisfaction is our top priority and I am thrilled to see that you enjoyed your stay with us! However, we do value all suggestions from our guest and I will certainly look into the ones that you made regarding the fitness room. Thank you and we can't wait to see you again soon! Tracy Wade, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ANDERSON, SC

NICE HOTEL CLOSE TO EVERYTHING

Posted Dec 19, 2017
Pros: BREAKFAST AND PEOPLE
GREAT PLACE TO STAY, VERY REASONABLE IN DECEMBER, NICE POOL.. OPEN LATE
Comment from Hotel Management
Dec 24, 2017 by Tracy, Hotel Management
Thank you for your comments. I'm happy to hear you enjoyed your stay with us and we look forward to seeing you again soon! Thanks Tracy Wade General Manager
3 out of 5
by A verified traveler

Posted Dec 18, 2017
4 guests and only enough soap for one, no shampoo, conditioner, lotion.
Comment from Hotel Management
Dec 26, 2017 by Tracy, Hotel Management
Thank you for taking the time to review our property. We value our guest feedback and/or suggestions whether positive or negative. Please know this is not a typical experience for our guest. We sincerely apologize for any inconvenience you experienced during your stay. Thanks, Tracy Wade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Close to the Island in Pigeon Forge.

Posted Dec 15, 2017
Clean. Comfy. Great breakfast. Friendly staff. Close to shopping. Been staying here for years!
Comment from Hotel Management
Dec 24, 2017 by Tracy, Hotel Management
Thank you Dee for your comments and for being a loyal guest! I'm happy your enjoyed your stay and look forward to seeing you again soon. Thanks, Tracy Wade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Very nice and clean

Posted Dec 11, 2017
We loved our beautiful room. It was super nice and very clean. Staff was amazingly friendly.. We had a wonderful stay. Would definitely stay again.
Comment from Hotel Management
Dec 24, 2017 by Tracy, Hotel Management
Thank you Bree for your comments! I am very happy to know that you enjoyed your stay with us and look forward to seeing you again soon. Thanks, Tracy Wade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

The kids was conformable and we loved theor breakf

Posted Nov 21, 2017
It was a blast we filter like the kids could play comfortable and know one road their buts the rooms are nice and on top of that the hotel service was nice and helped gwt us in our room early we will be back and we will spread the work of how great this motel is