Ratings based on 753 Verified Reviews
3.0 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Memphis, TN
Nice hotel close to many eventsPosted Oct 16, 2017
On very short notice Expedia found a room that met our criteria. We were happy
by A verified traveler from South Carolina
Ok, nothing specialPosted Oct 16, 2017
The hotel was o.k. It’s a little bit older hotel so it could use some updating. The room was a good size but the bathroom was very small. The hallway had an odor but the room didn’t thankfully. The breakfast was good and the staff was friendly.
by A verified traveler
budget hotel - reasonable ratePosted Oct 15, 2017
Pros: middle of downtown
Cons: interiors need remodel
Location: near Dollywood and all the other attractions in the downtown area
close in town convenient - budget rooms- quiet- staff very friendly
by A verified traveler from NC
Posted Oct 9, 2017
Not clean at all, room was smelly and not maintained
for Everyoneby A verified traveler from Georgia
Posted Oct 9, 2017
Clean, friendly service. Good location, comfortable room.
for Everyoneby A verified traveler from church hill,tn
ReputablePosted Oct 9, 2017
This is the first hotel we have stayed at in awhile that looked exactly like the pictures. Very clean and staff was super nice. Bed was great and air worked which is a super plus.... will definitely be staying here again!
by A verified traveler from Louisiana
SlumPosted Oct 3, 2017
This was the cheapest place we could find in the Pigeon Forge area. It looked ok on the outside. The signs say no smoking but our room smelled horrible. We used half a bottle of Febreeze just to make it bearable. The carpet was so dirty that our feet would stick to it. The halls smelled like mildew and the windows were covered with spider webs. I'm pretty sure the guy who checked us in was high.
for Everyoneby A verified traveler from Chestnut Mound TN
Posted Sep 22, 2017
Awesome Great service Very nice Great location I would definitely stay there again.
for Everyoneby A verified traveler from North Carolina
Quiet Hotel right in the heart of Pigeon ForgePosted Sep 18, 2017
Pros: Location, price, plenty of parking
Cons: A little faster internet. I wasn't able to get online all day on Saturday.
Location: Walkable to many restaurants and shops.
We stayed at the Guesthouse Inn during one of the car shows. Location was great, close enough to walk to restaurants. Had plenty of parking. Check in was super fast, worker was very nice. We have stayed at this hotel maybe 5 other times and have had a good experience each time. Room was clean. The breakfast offered is your normal cereal, waffles but at least it is free if your watching your money. The internet was very slow. I tried off and on all day on Saturday to access my emails and could not get a connection.
by A verified traveler from Tennessee
Close to everything but...Posted Sep 15, 2017
This hotel has a great location. Other than that that is the only thing that I would recommend about this hotel. The staff was incredibly rude and unhelpful. The room smelled like vomit and was dirty. The breakfast that was supposed to close at 10 had a few boxes of cereal and a box of pop tarts some 5 day old bread and a waffle iron that did not work and that was at 8 o'clock in the morning. I was so disappointed in the stay absolutely will not go back .