Ratings based on 326 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lakeland, Fl.

Easy access from parkway

Posted Nov 14, 2017
Pros: Location and accessibility!
Cons: Nothing
Location: Close to Old Mill, Trolley, Dollywood, The Island and lots of eateries, activities for kids and more.
First time stay in this hotel, keys & room ready when arrived, nice quite, clean room, great breakfast and all the staff was very pleasant.
Comment from Hotel Management
Nov 14, 2017 by Dorota, Hotel Management
Dear Tal; It was a true pleasure to have you as our guest and we all wanted to thank you for your business and your kind review! We are thrilled to hear that you enjoyed your stay with us and look forward to your next stay with us! Have a wonderful day!
3 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Ok Place to stay

Posted Aug 30, 2017
Pros: Location.
Cons: Replace sheets.
Pretty good unless you get a ground floor on the front of motel due to parking lot noise. Also make sure you don't get a room next to someone with pets. We had slight issues due to dogs barking during the night. Cost is reasonable but staff could be friendlier.
Comment from Hotel Management
Sep 5, 2017 by Dorota, Hotel Management
Dear Willie; Thank you for staying with us while in town. We appreciate your feedback and hope that being pet friendly won't keep you from returning. Have a wonderful day!
3 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Stay was pleasant however local area was ok.Had to share swimming pool of Super 8 motel next to the hotel. Was not good atall.
Comment from Hotel Management
Aug 22, 2017 by John, Hotel Management
Dear Guest; Thank you for staying with us during your recent trip to Pigeon Forge. While we are happy that stay was pleasant we are sadden that our shared pool with property next door caused you any inconvenience. We constantly try to improve however at this moment we are unable to add additional pool. We hope you will give us another chance and return to us on your next trip. Have a great day!
4 out of 5
by Kristen

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017 by John, Hotel Management
Dear Kristen; Thank you for staying with us during your recent trip to Pigeon Forge. We truly appreciate your business and 4 star rating. We hope we will get the pleasure to welcome you again. Have a fantastic day!
5 out of 5
by Susan

Excellent hotel

Posted Aug 11, 2017 on Hotels
Excellent service!! Excellent stay!! Friendly people!
Comment from Hotel Management
Aug 13, 2017 by John, Hotel Management
Dear Susan; Thank you for staying with us and your absolutely wonderful feedback. We are thrilled to hear that you had an excellent stay with us and we hope your travels will bring you back. Have a wonderful day!
5 out of 5
by Dennie

Posted Aug 10, 2017 on Hotels
It was great.
Comment from Hotel Management
Aug 13, 2017 by John, Hotel Management
Dear Dennie; Thank you for staying with us during your recent trip to Pigeon Forge. We are happy to hear that you had a great stay with us and we look forward to seeing you again. Have a great day!
4 out of 5
by Regina

Posted Aug 8, 2017 on Hotels
Nice clean and comfortable room with free breakfast.
Comment from Hotel Management
Aug 13, 2017 by John, Hotel Management
Dear Regina; It was a pleasure to have you as our guest and we all want to thank you for kind feedback. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future. Have a great day!
5 out of 5
by Richard

Posted Aug 5, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017 by John, Hotel Management
Dear Richard; Thank you for staying with us while visiting our wonderful town. We are simply honored that you have given us perfect 5 star rating and we hope we will see you again soon. Have a wonderful day!
5 out of 5
by Karen

Friendly, great location, clean, and comfortable

Posted Aug 5, 2017 on Hotels
Not right on the street so it was quieter and easy to get in and out. We had our dog with us and the lady at check in said she was a dog lover, too. So friendly! The breakfast was very nice and good selection. The bed was so comfortable that I I slept like a baby! It was very relaxing! Will definitely be back!!!
Comment from Hotel Management
Aug 8, 2017 by John, Hotel Management
Dear Karen; Thank you for taking the time to review your recent visit to our hotel. It is wonderful to know how much you enjoyed your stay with us … from your comfortable guestrooms, friendly staff to our complimentary HOT breakfast. Please also know that we are truly thankful for your kind words and support, and very much appreciated the opportunity to be of service to you. We look forward to providing you with the same high level of service on your next visit! Have a wonderful day!
4 out of 5
by Shannon

Nice

Posted Aug 1, 2017 on Hotels
Great beds, decent breakfast. Very friendly staff.
Comment from Hotel Management
Aug 3, 2017 by John, Hotel Management
Dear Shannon; Thank you for staying with us during your recent trip to our town. We are happy other that overall you have enjoyed all aspects of your stay with us and we hope to see you again in the near future. Have a fantastic day!