Ratings based on 813 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Near several of our favorite restaurants.

Posted Feb 10, 2018
Very nice, not rundown like many tourist hotels. Staff was very accommodating and pleasant.
Comment from Hotel Management
Feb 20, 2018 by Lgambill, Hotel Management
Thank you so much for the perfect score! Our team truly does their best to ensure each and every guest has the absolute best stay and feedback like yours truly lets them know their dedication is being noticed.
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Nice place to stay.

Posted Feb 4, 2018
Loved that the pool was open 24 hours. Hotel very clean considering pets are allowed to stay. Friendly staff. Close to the action. Will stay again!
Comment from Hotel Management
Feb 20, 2018 by Lgambill, Hotel Management
Thank you so much for the perfect score and awesome comments! We are so happy to know you had such a great time with us and we hope to see you and your family again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Jan 25, 2018
Conveniently located. Room is clean and updated. Indoor pool a plus.
Comment from Hotel Management
Jan 25, 2018 by Lgambill, Hotel Management
Thank you so much for such a high score and kind comments! We are so happy to know that you and your family had such a good stay and we hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

Wonderful

Posted Jan 20, 2018
The staff was friendly as soon as we walked through the door, very clean, wonderful bathrooms (huge for me in a hotel) and good breakfast! Will definitely be back!
Comment from Hotel Management
Jan 25, 2018 by Lgambill, Hotel Management
Thank you so much for such wonderful feedback. Our guest service team really is amazing and knows how to show what southern hospitality is all about. Thank you again and we hope to see you and your family again on that next Smoky Mountain getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Everything was great!! The breakfast could’ve been a little better but other than that, great
Comment from Hotel Management
Jan 13, 2018 by Lgambill, Hotel Management
Thank you so much for the perfect score! We are so happy to know that you and your family had such a great stay. Please rest assured that our breakfast only improves thanks to feedback like yours. Thank you again and we hope to see you and your family again very soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from The Villages, Fl.

Nice hotel but overpriced

Posted Jan 3, 2018
Pros: The pool was very nice.
Cons: The pricing.
Location: The location was good for us going to the Dixie Stampede and seeing the main street.
The room was clean but overall I think it was overpriced.
Comment from Hotel Management
Jan 13, 2018 by Lgambill, Hotel Management
Thank you so much for your feedback. We are glad to know that you and your family had an overall good stay. I do apologize if you found our rates overpriced as they may fluctuate during the busier holidays. Thank you again and we do hope that you will give us a second chance in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Silver Spring,Md

Pigeon Forge,Tn Stay

Posted Dec 30, 2017
Short staybut enjoyable.Close to all attractions,nice accommodations, and friendly/ helpful staff!
Comment from Hotel Management
Jan 13, 2018 by Lgambill, Hotel Management
Thank you so much for taking the time to leave such terrific feedback. We are very happy to know that your short stay with us was a success and we hope to see you again on that next Pigeon Forge getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Conveniently located, but not too busy

Posted Dec 20, 2017
Excellent accommodations. Very friendly staff. We travel with our 2 small dogs so we usually stay at LaQuinta since they are very pet friendly.
Comment from Hotel Management
Jan 13, 2018 by Lgambill, Hotel Management
Thank you so much for the perfect score and awesome comments. We are very happy to know that you and your family (including your furbabies) had such an excellent stay and we hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, VA

Best Hotel We Ever Stayed AT

Posted Dec 14, 2017
Pros: Kyle was there when we arrived at the front desk, He is good at welcoming people into the hotel.We continued to seek him out when we passed through.
Cons: Relay the days to stay back to the guests when checking in, we thought we had booked 5 days through Expedia, They booked 4 nights, we didn't realize
Location: Dixie Stampeed, Smokey Mountain Opry, Smokey Mountain Adventure, Charlie Bob Smith show, Hatfield and McCoy Show, Dollywood amusement park, shopping
Room 303 Double Queen Beds, Clean Room, Nicest Housekeepers, Exceptional Desk Clerks, Best Breakfast with All the trimmings, 24 hour pool, hot tub, and exercise room, 24 hour coffee, tea, cocoa with always fresh coffee ready with cups, sugar, creamer, stirs, tea bags, cocoa and also orange flavored water. Breakfast was scrambled eggs, hard boiled eggs, waffles, sausage, bacon, gravy and biscuits, muffins, sweet rolls, apples and bananas, orange juice, apple juice and cranberry juice, oatmeal, fresh milk, raisins, so much I cannot think of everything, all prepared and served from 6am to 10am by the lady that works hard to make it deliciously prepared. No doubt this was the best hotel, round the corner from all the shows, close to shopping, restaurants, and not far from Dollywood. We had a great time in Pigeon Forge, TN. If we get to come back next year, we love this place, it has people that treated us like family. I forgot to tell you they even have laundry machines and plenty of ice, soft drink machines on each floor.
Comment from Hotel Management
Jan 13, 2018 by Lgambill , Hotel Management
Thank you so much for such an awesome and detailed review! We are so happy to know that you and your family had such an excellent stay. Kyle truly is an asset to our team and knows how to make our guests feel welcomed. Our location is also amazing and being at a stop light really makes navigating the parkway a breeze and there also many great shops and restaurants within easy walking distance. Thank you again for taking the time to leave such amazing feedback and we hope to see you and your family again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

All staff were very pleasant.

Posted Dec 11, 2017
Location: Dollywood was lovely w/ the Christmas lights. We took the trolley from Pigeon Forge patriot Park...it saved time and money.
The young man at the front desk was very personable. (we checked in on Thursday 12/7 after 3pm.) The room was very nice. Breakfast was good and Maria kept all the food items stocked. the only issue was the very slow sink and Bathtub drain which we reported to the front desk. I would definitely recommend especially since it is pet friendly and very convenient location in Pigeon Forge.
Comment from Hotel Management
Jan 13, 2018 by Lgambill, Hotel Management
Thank you so much for such pleasant feedback! We are so happy to know that you and your family had an overall great stay. We are very lucky to have such a great team that truly does their best to ensure each and every guest has the best possible stay. Maria is also very amazing at keeping everything so clean and stocked during our breakfast rush. Thank you again and we cannot wait to see you and your family on that next Pigeon Forge getaway.