Ratings based on 1,399 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from WEST VIRGINIA

Posted Oct 17, 2017
Parking was not good at all out back. There were no carts available to put luggage on unless you parked on the other side of the building and went up the elevator which was way out of it way. The set up to the breakfast room was also inconvenient and it wasn’t used by me during my stay. The maid was helpful and good and staff was helpful upon arrival. It just will not be a place I would stay again. The price was outrageous compared to other hotels in the area. It was low rate with a high price.
3 out of 5
by A verified traveler

Posted Oct 16, 2017
Overall remodel was attractive and functional. There was a leak in the ceiling of the shower and the bathroom lacked a vent fan.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Ky

Walking distance to FUN.

Posted Oct 16, 2017
This hotel was in a central location on the main road in Pigeon Forge. This allowed us to walk to dinner, attractions such as go-carting and minigolf, and shopping. Hotel pool was open 24hrs which was great for teenagers. Breakfast was satisfactory in taste, but had several hot and cold options. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
It was a nice room but the hardest beds in the world
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

This was not our first stay there

Posted Oct 9, 2017
Pros: For a motel, the beds were very comfy.
Location: We went to the Comedy Club, which is almost across the street. We then went to the Magic Show, which was extremely well done.
We have stayed there before, which is why we went back. Very nice, very clean, well ran motel.
Comment from Hotel Management
Oct 10, 2017 by Dannille Front Desk, Hotel Management
So happy to hear that you think so highly of our property and that you were able to rest well and enjoy some of the amazing shows that Pigeon Forge! We hope to have you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from kingsport, TN

Nice hotel

Posted Oct 9, 2017
Very good hotel... it's a little outdated but generally clean. I especially appreciated the customer service... we decided to request a crib last minute... we passes by the service desk & told them so, she called someone on the spot & when we got to our room (took us 5 minutes), a crib was in the room! My husband was shocked!we never had such a quick service even in the fanciest hotels!we really appreciate them :)
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Friendly and homey place to stay in Pigeon Forge!

Posted Oct 6, 2017
Pros: The location.
Cons: Needs upgrading and better mattresses and pillows.
Location: Lots of restaurants and shows.
The room was ok but nothing exceptional. The pillows were like rocks. The door let in light around it. Look like it wasn't hung well.
Comment from Hotel Management
Oct 8, 2017 by Dannille Front Desk, Hotel Management
Thank you for taking the time to share your thoughts! We have noted all of your comments. We use serta perfect sleepers and they are new, but we know everyone has different preferences. We wish we had known about the pillows, we would have brought you some new ones!
3 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, Indiana

Ok hotel

Posted Oct 2, 2017
I liked the indoor pool. There was an odor common for a hotel room. There was a 4 legged friend to greet me in the shower first thing in the morning. I liked the parking since we had a trailer.
Comment from Hotel Management
Oct 8, 2017 by Dannille Front Desk, Hotel Management
We are glad we were able to accommodate you, and that you enjoyed the indoor pool! We will be sure to note your comment to our pest control company!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pelham, Al

Close to Lacoste convention center

Posted Oct 2, 2017
Vent fan in bathroom did not work , but room was very nice and free breakfast was more than waffles
Comment from Hotel Management
Oct 8, 2017 by Dannille Front Desk, Hotel Management
Thank you for staying and for reporting this issue to us! We are so glad you enjoyed the breakfast, we really try to make it special!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lynchburg, VA

Quiet and roomy.

Posted Sep 30, 2017
Room was .comfortable. Breakfast same every morning (needs some variation)
Comment from Hotel Management
Oct 8, 2017 by Dannille Front Desk, Hotel Management
Thank you for taking the time to comment! We are glad to know you were comfortable here!