Ratings based on 1,363 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

nice hotel

Posted Sep 22, 2017
Pros: location, amenities
Cons: price
Location: Hundreds of things to do near by, during major events its possible to walk to most restaurants etc.
Good stay, clean room, very pricey during major events
5 out of 5
Recommended
for Everyone
by A verified traveler from Gretna, Va

Nice Place

Posted Sep 17, 2017
Pros: Location, clean, felt safe
Cons: Nothing really but if it were my hotel I would have a larger trash can in the rooms and brighter lights in the rooms.
Location: Great location with grocery store, pharmacy, medical center, ice cream, Popeye chicken, Mel's Diner a short walking distance. Firehouse subs next door
We stayed Sept. 12-16, 2017 for the Rod Run. We were in the 2nd building and the parking was great, the room was clean, nice, with daily maid service. We had two queen beds and one you could feel the springs so we turned it around and all was fine. There is a nice size refrigerator that held our drinks, water and snacks. There is also a microwave. The room was large with a table and two chairs. We didn't use the indoor pool but the outdoor pool was large. The breakfast was really good. Gravy, biscuits, sausage, eggs, cereal, donuts, waffles, oatmeal, coffee and juices. The breakfast is in the second building and the indoor pool is in the main building but short walk. There is a grocery store, medical center, ice cream and the wonderful Mel's Diner within a short walking distance. The staff was very nice. I did leave a wedge pillow but decided not to contact them because the shipping would cost more than the pillow did.
Comment from Hotel Management
Sep 19, 2017 by Dannille Front Desk, Hotel Management
We really appreciate you taking the time to write such a lovely and detailed review of our property! We are thrilled that you were so impressed with the hotel and location! We hope to have you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Good accommodations. Friendly staff. Free breakfast was varied and good. Parking was great. Pool area was nice but weather was too cool to enjoy. Have stayed her before and would stay here again.
Comment from Hotel Management
Sep 19, 2017 by Dannille Front Desk, Hotel Management
Thank you so much! We are so glad to know that you enjoyed our deluxe breakfast! Remember for next time, the heated indoor pool is open 24 hours, and we do have changing rooms so that you don't have to brave the chilly weather afterwards! We appreciate your repeat business and look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Blue Ridge

Shular Inn Review

Posted Sep 13, 2017
Pros: Cleanliness. Close to the parkway.
Location: Shopping, entertainment, food.
This was our first visit to the Shular Inn. What a great experience! Our room was in the second building, which was nice because it was very quiet in this area. The room was very clean. The pool area was great & has a huge hot tub. The free breakfast, served daily, was fantastic. We booked another stay as we checked out!
Comment from Hotel Management
Sep 19, 2017 by Dannille Front Desk, Hotel Management
What an awesome review! It was wonderful to have you stay with us and we can't wait to have you back! We are so glad that you enjoyed your time with us, and that you were impressed with the breakfast! We work very hard to try and make it special!
3 out of 5
by A verified traveler from Charlotte

Lumpy bed and surrounding need to be kept tidy.

Posted Sep 4, 2017
Pros: Location
Cons: Cleanup
Location: All kind of Activities for the family
Disappointing breakfast. Overflowing trash cans outside the elevator.
Comment from Hotel Management
Sep 4, 2017 by Dannille Front Desk, Hotel Management
Thank you for sharing your thoughts. We are so disappointed to hear of this, and will look into your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Warren County, NJ

Very pleasant

Posted Aug 24, 2017
I would stay here again, but would not use Expedia to book again. There was a problem when we first got there there was a problem with our rooms. We called Expedia to try and resolve and after speaking with a representative, I was hung up on. The hotel management handled the issue and our stay was wonderful. Expedia, not so impressive.
Comment from Hotel Management
Aug 26, 2017 by Dannille Front Desk, Hotel Management
Thank you for taking the time to share your thoughts! We appreciate your business and hope to see you again for your next trip to the smokies!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Great Location! Right across from The Island!

Posted Aug 23, 2017
Pros: Location, and it was clean, breakfast was good
Cons: Bathroom size, parking
Location: The Shular Inn is located right in the middle of Pigeon Forge - right across the street from The Island!
The location is great, it is directly across the street from The Island. The rooms are clean, decent size. Bathroom is a little on the small side. There is an odd layout for the hotel - the lobby is sectioned off from the rest of the building, there is an additional building in the back, across a road, where the breakfast is held, the outdoor pool is outside that building, and there is additional parking around that building. No major complaints, indoor pool was a good size, outdoor pool was nice (just when staying in the front building it is not as convenient to get to (with kids). Parking could be improved as well. Overall it was nice and we would probably stay here again.
Comment from Hotel Management
Aug 26, 2017 by Dannille Front Desk, Hotel Management
Thank you for taking the time to type such an informative review! We are so pleased that you enjoyed your stay and found our location to be so convenient!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabaster, AL

Very friendly staff and well appointed rooms.

Posted Aug 18, 2017
I would stay again and recommend it to family or friends.
Comment from Hotel Management
Aug 22, 2017 by Dannille Front Desk, Hotel Management
Wonderful to hear! Thank you for sharing your thoughts! We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

It has a really good location. It's on the strip!

Posted Aug 17, 2017
The staff was friendly and they even offer to change our room if we didn't like it. They also offered a late check-in.
Comment from Hotel Management
Aug 22, 2017 by Dannille Front Desk, Hotel Management
We appreciate your feedback and are so glad that you had a great experience and enjoyed our convenient location! Thank you for the compliments to our staff, it means a great deal to us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Henderson, Ky.

Posted Jul 29, 2017
Breakfast needs yogurt and fresh fruit. Rooms were slow to be redone. Not enough housekeeping personel. A little high for this time of year, clean room needed pliers to pull out shower button.
Comment from Hotel Management
Aug 2, 2017 by Dannille Front Desk, Hotel Management
Oh goodness! We are sorry that you didn't find any fresh fruit or yogurt! We definitely offer those items and we will look into what happened that day. We've had no reports of shower issues, we would love to know what room you had so we can check that out! Also just so you know, July is one of the busiest months of the year for this area so rates are just a little higher than normal at all properties. We would love to have you back next time you are in the area!